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[GH-ISSUE #1335] Edge case: user without a space can't sign out #497

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opened 2026-03-03 00:21:36 +03:00 by kerem · 5 comments

kerem commented

2026-03-03 00:21:36 +03:00

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Originally created by @MartinSoderholm on GitHub (Nov 19, 2021).
Original GitHub issue: https://github.com/BoostIO/BoostNote-App/issues/1335

Ok, so this is not a bug, just a stupid edge case that you did not consider and can be fixed easily.

I used Boost Note a few years ago when it was just a simple macOS app. I was about to write some stuff and thought I could pick up Boost Note again. When I hit the sign up page I chose to sign in using apple id. At this point I didn't know about spaces. After sign up I had to create a space, and faced with this choice I made one for my company. But after this I felt I wanted the admin account to also be my company email, so I sent an invitation in order to switch the admin user from the anonymous apple email to my company email. I then removed/deleted myself from the space. This resulted in a 404 message in the app, and there was nowhere to proceed. I pressed cmd + R, and the “Create Account” page is shown. When I click “Sign in” the app opens a browser window that shows me these options:

When I click “Open Desktop App” I am redirected to the “Create a new space” page:

But this is not what I want to do of course. I just want to sign out and sign in with my company email user. There is no “Sign out” button anywhere I can find. Not in the app and not on the website. At this point the only thing I can do is open the developer tools and clear all cookies, local storage, etc. So now I am signed out in the browser. I saw there was developer tools in the desktop app as well so I will try the same there (it worked).

Current behavior

A user without a space can't sign out.

Expected behavior

Expected to find “Sign out” buttons both in app and on website.

Steps to reproduce

See above.

Environment

macOS 11.6
Safari 15.0

Desktop/Web

Boost Note.next version: 0.22.0
OS version and name: macOS 11.6

Originally created by @MartinSoderholm on GitHub (Nov 19, 2021). Original GitHub issue: https://github.com/BoostIO/BoostNote-App/issues/1335 Ok, so this is not a bug, just a stupid edge case that you did not consider and can be fixed easily. I used Boost Note a few years ago when it was just a simple macOS app. I was about to write some stuff and thought I could pick up Boost Note again. When I hit the sign up page I chose to sign in using apple id. At this point I didn't know about spaces. After sign up I had to create a space, and faced with this choice I made one for my company. But after this I felt I wanted the admin account to also be my company email, so I sent an invitation in order to switch the admin user from the anonymous apple email to my company email. I then removed/deleted myself from the space. This resulted in a 404 message in the app, and there was nowhere to proceed. I pressed cmd + R, and the “Create Account” page is shown. When I click “Sign in” the app opens a browser window that shows me these options: ![image](https://user-images.githubusercontent.com/3729799/142599970-97ccb310-6fb5-466f-951b-daded619c509.png) When I click “Open Desktop App” I am redirected to the “Create a new space” page: ![image](https://user-images.githubusercontent.com/3729799/142600141-57647566-ed09-4696-bae1-48e20c115b7a.png) But this is not what I want to do of course. I just want to sign out and sign in with my company email user. There is no “Sign out” button anywhere I can find. Not in the app and not on the website. At this point the only thing I can do is open the developer tools and clear all cookies, local storage, etc. So now I am signed out in the browser. I saw there was developer tools in the desktop app as well so I will try the same there (it worked). # Current behavior A user without a space can't sign out. # Expected behavior Expected to find “Sign out” buttons both in app and on website. # Steps to reproduce See above. # Environment macOS 11.6 Safari 15.0 ## Desktop/Web - Boost Note.next version: 0.22.0 - OS version and name: macOS 11.6

kerem closed this issue

2026-03-03 00:21:36 +03:00

kerem commented

2026-03-03 00:21:37 +03:00

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@Komediruzecki commented on GitHub (Nov 19, 2021):

Hi,

Did you try sign out button in context menu (right click)?

There should be one there.
Not sure if in menu there is one as well

@Komediruzecki commented on GitHub (Nov 19, 2021): Hi, Did you try sign out button in context menu (right click)? There should be one there. Not sure if in menu there is one as well

kerem commented

2026-03-03 00:21:37 +03:00

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@MartinSoderholm commented on GitHub (Nov 19, 2021):

I did not think to right click in the Desktop app, but even if I do nothing happens (outside of a space). If I am inside a space and right click you are right, a context menu appears with a Sign out option. But I was not in a space.

@MartinSoderholm commented on GitHub (Nov 19, 2021): I did not think to right click in the Desktop app, but even if I do nothing happens (outside of a space). If I am inside a space and right click you are right, a context menu appears with a Sign out option. But I was not in a space.

kerem commented

2026-03-03 00:21:37 +03:00

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@Komediruzecki commented on GitHub (Nov 19, 2021):

Hi,

I think right-click context menu should work when you go to Add space button in the menu. But this might be the case for non-released versions only.

But we do have a reorganization of the application login/log out and space selection, where you will be able to go to the welcome screen and Sign out as needed.

So I think this will fix the issue, since it adds a context menu Sign out as well as a link for Sign out as you can see on the above image.

So I think this will fix the issue, sorry for the trouble.

The only workaround I can think of, is to just create a space and sign out, or remove the account completely if not needed anymore - in space options.

You can maybe try going to the File menu and go to Preferences, if you can access these preferences there's should be a context menu sign-out button.

@Komediruzecki commented on GitHub (Nov 19, 2021): Hi, I think right-click context menu should work when you go to Add space button in the menu. But this might be the case for non-released versions only. But we do have a reorganization of the application login/log out and space selection, where you will be able to go to the welcome screen and Sign out as needed. ![image](https://user-images.githubusercontent.com/18196945/142669722-d75b524a-cba2-4c57-9822-545a1760fd98.png) So I think this will fix the issue, since it adds a context menu Sign out as well as a link for Sign out as you can see on the above image. So I think this will fix the issue, sorry for the trouble. The only workaround I can think of, is to just create a space and sign out, or remove the account completely if not needed anymore - in space options. You can maybe try going to the File menu and go to Preferences, if you can access these preferences there's should be a context menu sign-out button.

kerem commented

2026-03-03 00:21:37 +03:00

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@MartinSoderholm commented on GitHub (Nov 19, 2021):

Ah, yes. That looks great and should solve the issue 👍 I understand this is not a priority, so thanks for your time.

@MartinSoderholm commented on GitHub (Nov 19, 2021): Ah, yes. That looks great and should solve the issue 👍 I understand this is not a priority, so thanks for your time.

kerem commented

2026-03-03 00:21:37 +03:00

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@Komediruzecki commented on GitHub (Nov 20, 2021):

Great,

It is already under development, so should be implemented soon enough.

Thank you for your patience.

@Komediruzecki commented on GitHub (Nov 20, 2021): Great, It is already under development, so should be implemented soon enough. Thank you for your patience.

kerem referenced this issue

2026-03-03 00:23:09 +03:00

[PR #497] [MERGED] Fix draggable topbar #775

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