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[GH-ISSUE #87] Cannot install zmbackup #62

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opened 2026-02-27 08:14:09 +03:00 by kerem · 5 comments

kerem commented

2026-02-27 08:14:09 +03:00

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Originally created by @guinuxbr on GitHub (Apr 22, 2018).
Original GitHub issue: https://github.com/lucascbeyeler/zmbackup/issues/87

Originally assigned to: @lucascbeyeler on GitHub.

ISSUE TYPE - Bug Report

ENVIRONMENT VERSION

Zmbackup Version: Latest from Github
Zimbra Version: 8.8.5
Linux Distribution & Version: Ubuntu Server 16.04 LTS

SUMMARY
To reproduce, I just have to try to install.

STEPS TO REPRODUCE

git clone -b 1.2-version https://github.com/lucascbeyeler/zmbackup.git
# cd zmbackup
# ./install.sh

ACTUAL RESULTS
After answer the wizard question I have the following output:

Zimbra User: zimbra
Zimbra Hostname: xxxxx.xxx.xx
Zimbra IP Address: XXX.XXX.XXX.XXX
Zimbra LDAP Password: xxxxxxxx
Zimbra Zmbackup Account: zmbackup@xxxxx.xxx.xx
Zimbra Zmbackup Password: MGU4ZmQ5ZjViZDg5NDJhMjM5Nzc5ZTMy
Zimbra Install Directory: /opt/zimbra
Zimbra Backup Directory: /media/backups
Zmbackup Install Directory: /usr/local/bin
Zmbackup Settings Directory: /etc/zmbackup
Zmbackup Backups Days Max: 30
Zmbackup Number of Threads: 3
Zmbackup Backup Lock: false
Zmbackup Session Default Type: SQLITE3

Installing dependencies. Please wait...
Dependencies installed with success!
Installing... Please wait while we made some changes.
ERROR - Can't create the user. Executing rollback process
Error description: ERROR: account.INVALID_PASSWORD (invalid password: not enough punctuation characters)
Removing... Please wait while we made some changes.

Originally created by @guinuxbr on GitHub (Apr 22, 2018). Original GitHub issue: https://github.com/lucascbeyeler/zmbackup/issues/87 Originally assigned to: @lucascbeyeler on GitHub. ISSUE TYPE - Bug Report ENVIRONMENT VERSION - Zmbackup Version: Latest from Github - Zimbra Version: 8.8.5 - Linux Distribution & Version: Ubuntu Server 16.04 LTS SUMMARY To reproduce, I just have to try to install. STEPS TO REPRODUCE ``` git clone -b 1.2-version https://github.com/lucascbeyeler/zmbackup.git # cd zmbackup # ./install.sh ``` ACTUAL RESULTS After answer the wizard question I have the following output: ``` Zimbra User: zimbra Zimbra Hostname: xxxxx.xxx.xx Zimbra IP Address: XXX.XXX.XXX.XXX Zimbra LDAP Password: xxxxxxxx Zimbra Zmbackup Account: zmbackup@xxxxx.xxx.xx Zimbra Zmbackup Password: MGU4ZmQ5ZjViZDg5NDJhMjM5Nzc5ZTMy Zimbra Install Directory: /opt/zimbra Zimbra Backup Directory: /media/backups Zmbackup Install Directory: /usr/local/bin Zmbackup Settings Directory: /etc/zmbackup Zmbackup Backups Days Max: 30 Zmbackup Number of Threads: 3 Zmbackup Backup Lock: false Zmbackup Session Default Type: SQLITE3 Installing dependencies. Please wait... Dependencies installed with success! Installing... Please wait while we made some changes. ERROR - Can't create the user. Executing rollback process Error description: ERROR: account.INVALID_PASSWORD (invalid password: not enough punctuation characters) Removing... Please wait while we made some changes. ```

kerem

2026-02-27 08:14:09 +03:00

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kerem commented

2026-02-27 08:14:10 +03:00

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@lucascbeyeler commented on GitHub (Apr 24, 2018):

Hello @guinuxbr,

The problem is because you are trying to use a password for Zmbackup account that your Zimbra consider not safe. Try to create your own and see if it works.

Regards,
Lucas Costa Beyeler

@lucascbeyeler commented on GitHub (Apr 24, 2018): Hello @guinuxbr, The problem is because you are trying to use a password for Zmbackup account that your Zimbra consider not safe. Try to create your own and see if it works. Regards, Lucas Costa Beyeler

kerem commented

2026-02-27 08:14:10 +03:00

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@guinuxbr commented on GitHub (Apr 24, 2018):

I already have done this. My Zimbra is configured to accept a password with
10 characters at minimum, 1 capitalized, 1 number and 1 ponctual. I really
don't know what I have to do.

Em ter, 24 de abr de 2018 18:06, Lucas Costa Beyeler <
notifications@github.com> escreveu:

Hello @guinuxbr https://github.com/guinuxbr,

The problem is because you are trying to use a password for Zmbackup
account that your Zimbra consider not safe. Try to create your own and see
if it works.

Regards,
Lucas Costa Beyeler

—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub
https://github.com/Zmbackup/zmbackup/issues/87#issuecomment-384080007,
or mute the thread
https://github.com/notifications/unsubscribe-auth/AFjHBA_buAryUgR4hehnAloPn0q9kXzZks5tr5POgaJpZM4TfBkp
.

@guinuxbr commented on GitHub (Apr 24, 2018): I already have done this. My Zimbra is configured to accept a password with 10 characters at minimum, 1 capitalized, 1 number and 1 ponctual. I really don't know what I have to do. Em ter, 24 de abr de 2018 18:06, Lucas Costa Beyeler < notifications@github.com> escreveu: > Hello @guinuxbr <https://github.com/guinuxbr>, > > The problem is because you are trying to use a password for Zmbackup > account that your Zimbra consider not safe. Try to create your own and see > if it works. > > Regards, > Lucas Costa Beyeler > > — > You are receiving this because you were mentioned. > Reply to this email directly, view it on GitHub > <https://github.com/Zmbackup/zmbackup/issues/87#issuecomment-384080007>, > or mute the thread > <https://github.com/notifications/unsubscribe-auth/AFjHBA_buAryUgR4hehnAloPn0q9kXzZks5tr5POgaJpZM4TfBkp> > . >

kerem commented

2026-02-27 08:14:10 +03:00

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@pavanlinux commented on GitHub (Feb 13, 2020):

Having CentOS 7.x and ZCS 8.8.15 OSE

[root@mail zmbackup]# ./install.sh
Loading installer - PLEASE WAIT
Root Privileges... [ROOT]
Old Zmbackup Install... Checking OS... [RED HAT ENTERPRISE LINUX]
.......
Same issue when I followed the given steps:
Installing dependencies. Please wait...
Dependencies installed with success!
Installing... Please wait while we made some changes.
ERROR - Can't create the user. Executing rollback process
Error description: ERROR: account.INVALID_PASSWORD (invalid password: not enough punctuation characters)
Removing... Please wait while we made some changes.

@pavanlinux commented on GitHub (Feb 13, 2020): Having CentOS 7.x and ZCS 8.8.15 OSE [root@mail zmbackup]# ./install.sh Loading installer - PLEASE WAIT Root Privileges... [ROOT] Old Zmbackup Install... Checking OS... [RED HAT ENTERPRISE LINUX] ....... Same issue when I followed the given steps: Installing dependencies. Please wait... Dependencies installed with success! Installing... Please wait while we made some changes. ERROR - Can't create the user. Executing rollback process Error description: ERROR: account.INVALID_PASSWORD (invalid password: not enough punctuation characters) Removing... Please wait while we made some changes.

kerem commented

2026-02-27 08:14:10 +03:00

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@PandemiK911 commented on GitHub (Feb 27, 2020):

It seems install script does not read password from the invite. As a workaround, you can simply setup your password in the installScript/vars.sh file.
Do not forget to remove this file after install as it could be a security risk.

@PandemiK911 commented on GitHub (Feb 27, 2020): It seems install script does not read password from the invite. As a workaround, you can simply setup your password in the installScript/vars.sh file. Do not forget to remove this file after install as it could be a security risk.

kerem commented

2026-02-27 08:14:10 +03:00

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@guinuxbr commented on GitHub (May 18, 2020):

As I'm not using Zimbra anymore, I'll close this issue.
By the way, I had no chance to test the @Azylog suggestion that seems to be viable.
Thank you guys anyway!

@guinuxbr commented on GitHub (May 18, 2020): As I'm not using Zimbra anymore, I'll close this issue. By the way, I had no chance to test the @Azylog suggestion that seems to be viable. Thank you guys anyway!