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[GH-ISSUE #1097] [SOLVED] Master Password suddenly stops working #777

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opened 2026-03-03 02:03:05 +03:00 by kerem · 3 comments
kerem commented 2026-03-03 02:03:05 +03:00
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Originally created by @NothingWorksToday on GitHub (Aug 13, 2020).
Original GitHub issue: https://github.com/dani-garcia/vaultwarden/issues/1097

Subject of the issue

Yesterday or so my Bitwarden-Setup broke, so today I tried to fix it.
The server does not accept my Master Password.

Your environment

  • Bitwarden_rs version: 1.16.3
  • Install method: pulled from Docker Hub
  • Clients used: FF extension, Android App, Webpage
  • Reverse proxy and version: Traefik 2.0
  • Version of mysql/postgresql:
  • Other relevant information:

Steps to reproduce

Running

sudo docker-compose up   
Creating bitwarden ... done
Attaching to bitwarden
bitwarden    | /--------------------------------------------------------------------\
bitwarden    | |                       Starting Bitwarden_RS                        |
bitwarden    | |                      Version 1.13.1-632d5526                       |
bitwarden    | |--------------------------------------------------------------------|
bitwarden    | | This is an *unofficial* Bitwarden implementation, DO NOT use the   |
bitwarden    | | official channels to report bugs/features, regardless of client.   |
bitwarden    | | Report URL: https://github.com/dani-garcia/bitwarden_rs/issues/new |
bitwarden    | \--------------------------------------------------------------------/
bitwarden    | 
bitwarden    | [2020-08-13 19:31:31][start][INFO] Rocket has launched from http://0.0.0.0:80

looked OK but didn't let me log in.
So I updated the image with

sudo docker pull bitwardenrs/server:alpine
alpine: Pulling from bitwardenrs/server
cbdbe7a5bc2a: Already exists 
faa145b85451: Pull complete 
699b3060ca80: Pull complete 
9b81b7bdc9c5: Pull complete 
c9f59281b5c2: Pull complete 
98018d0b77a4: Pull complete 
d4d6f4485843: Pull complete 
f9c51b50e882: Pull complete 
Digest: sha256:4022dc7efc1cdef9e855c94100b913a49204d797644216b0b1e5ca647c2b5099
Status: Downloaded newer image for bitwardenrs/server:alpine
docker.io/bitwardenrs/server:alpine

Now when logging in i get

sudo docker-compose logs bitwarden
[sudo] Passwort für jared: 
Attaching to bitwarden
bitwarden    | /--------------------------------------------------------------------\
bitwarden    | |                       Starting Bitwarden_RS                        |
bitwarden    | |                           Version 1.16.3                           |
bitwarden    | |--------------------------------------------------------------------|
bitwarden    | | This is an *unofficial* Bitwarden implementation, DO NOT use the   |
bitwarden    | | official channels to report bugs/features, regardless of client.   |
bitwarden    | | Send usage/configuration questions or feature requests to:         |
bitwarden    | |   https://bitwardenrs.discourse.group/                             |
bitwarden    | | Report suspected bugs/issues in the software itself at:            |
bitwarden    | |   https://github.com/dani-garcia/bitwarden_rs/issues/new           |
bitwarden    | \--------------------------------------------------------------------/
bitwarden    | 
bitwarden    | Running migration 20200313205045
bitwarden    | Running migration 20200409235005
bitwarden    | Running migration 20200701214531
bitwarden    | [2020-08-13 19:39:03.619][start][INFO] Rocket has launched from http://0.0.0.0:80
bitwarden    | [2020-08-13 19:44:46.566][request][INFO] POST /api/accounts/prelogin
bitwarden    | [2020-08-13 19:44:46.566][response][INFO] POST /api/accounts/prelogin (prelogin) => 200 OK
bitwarden    | [2020-08-13 19:44:46.796][request][INFO] POST /identity/connect/token
bitwarden    | [2020-08-13 19:44:46.796][error][ERROR] Username or password is incorrect. Try again. IP: 162.158.94.87. Username: MAIL.
bitwarden    | [2020-08-13 19:44:46.796][response][INFO] POST /identity/connect/token (login) => 400 Bad Request
bitwarden    | [2020-08-13 19:44:55.220][request][INFO] POST /api/accounts/prelogin
bitwarden    | [2020-08-13 19:44:55.220][response][INFO] POST /api/accounts/prelogin (prelogin) => 200 OK
bitwarden    | [2020-08-13 19:44:55.402][request][INFO] POST /identity/connect/token
bitwarden    | [2020-08-13 19:44:55.402][error][ERROR] Username or password is incorrect. Try again. IP: 162.158.94.87. Username: MAIL.
bitwarden    | [2020-08-13 19:44:55.402][response][INFO] POST /identity/connect/token (login) => 400 Bad Request
bitwarden    | [2020-08-13 19:45:27.196][request][INFO] POST /api/accounts/prelogin
bitwarden    | [2020-08-13 19:45:27.196][response][INFO] POST /api/accounts/prelogin (prelogin) => 200 OK
bitwarden    | [2020-08-13 19:45:27.340][request][INFO] POST /identity/connect/token
bitwarden    | [2020-08-13 19:45:27.341][error][ERROR] Username or password is incorrect. Try again. IP: 162.158.94.87. Username: MAIL.
bitwarden    | [2020-08-13 19:45:27.341][response][INFO] POST /identity/connect/token (login) => 400 Bad Request

And before you ask: The PW is correct, I typed it in often enough ;)

Expected behaviour

Login

Actual behaviour

No Login.

  • In the App I cannot view my vault - it's like the vault was empty...
    Other services from my setup work perfectly fine, so it is not Traefik

Logs or Configs

cat docker-compose.yml 
version: '3'

services:
  bitwarden:
    image: bitwardenrs/server:alpine
    container_name: bitwarden
    restart: always
    volumes:
      - /mnt/data-storage/bitwarden:/data
    environment:
      - PUID=33
      - PGUID=33
      - SIGNUPS_ALLOWED=false
      - ADMIN_TOKEN=${BITWARDEN_ADMIN_TOKEN}
    labels:
      - traefik.http.routers.passwords.rule=Host(`passwords.${DOMAIN_JS}`)
      - traefik.http.routers.passwords.tls=true
      - traefik.http.routers.passwords.tls.certresolver=le
      - traefik.http.routers.passwords.entrypoints=https
    networks:
      - external

networks:
  external:
    external: true

Persistent data location:

ls -l bitwarden/
total 196
-rw-r--r-- 1 root root 151552 Aug 13 21:39 db.sqlite3
-rw-r--r-- 1 root root  32768 Aug 13 21:44 db.sqlite3-shm
-rw-r--r-- 1 root root      0 Aug 13 21:44 db.sqlite3-wal
drwxr-xr-x 2 root root   4096 Aug 11 23:57 icon_cache
-rw------- 1 root root   1194 Aug 11 23:57 rsa_key.der
-rw------- 1 root root   1679 Aug 11 23:57 rsa_key.pem

SOLUTION

My ZFS pool wasn't loaded correctly, therefore Bitwarden wasn't able to accesss the correct database and created an empty one. My bad, sorry for the hassle :/

Originally created by @NothingWorksToday on GitHub (Aug 13, 2020). Original GitHub issue: https://github.com/dani-garcia/vaultwarden/issues/1097 <!-- Please fill out the following template to make solving your problem easier and faster for us. This is only a guideline. If you think that parts are unneccessary for your issue, feel free to remove them. Remember to hide/obfuscate personal and confidential information, such as names, global IP/DNS adresses and especially passwords, if neccessary. --> ### Subject of the issue <!-- Describe your issue here.--> Yesterday or so my Bitwarden-Setup broke, so today I tried to fix it. The server does not accept my Master Password. ### Your environment <!-- The version number, obtained from the logs or the admin page --> * Bitwarden_rs version: 1.16.3 <!-- How the server was installed: Docker image / package / built from source --> * Install method: pulled from Docker Hub * Clients used: FF extension, Android App, Webpage * Reverse proxy and version: Traefik 2.0 * Version of mysql/postgresql: * Other relevant information: ### Steps to reproduce <!-- Tell us how to reproduce this issue. What parameters did you set (differently from the defaults) and how did you start bitwarden_rs? --> Running ``` sudo docker-compose up Creating bitwarden ... done Attaching to bitwarden bitwarden | /--------------------------------------------------------------------\ bitwarden | | Starting Bitwarden_RS | bitwarden | | Version 1.13.1-632d5526 | bitwarden | |--------------------------------------------------------------------| bitwarden | | This is an *unofficial* Bitwarden implementation, DO NOT use the | bitwarden | | official channels to report bugs/features, regardless of client. | bitwarden | | Report URL: https://github.com/dani-garcia/bitwarden_rs/issues/new | bitwarden | \--------------------------------------------------------------------/ bitwarden | bitwarden | [2020-08-13 19:31:31][start][INFO] Rocket has launched from http://0.0.0.0:80 ``` looked OK but didn't let me log in. So I updated the image with ``` sudo docker pull bitwardenrs/server:alpine alpine: Pulling from bitwardenrs/server cbdbe7a5bc2a: Already exists faa145b85451: Pull complete 699b3060ca80: Pull complete 9b81b7bdc9c5: Pull complete c9f59281b5c2: Pull complete 98018d0b77a4: Pull complete d4d6f4485843: Pull complete f9c51b50e882: Pull complete Digest: sha256:4022dc7efc1cdef9e855c94100b913a49204d797644216b0b1e5ca647c2b5099 Status: Downloaded newer image for bitwardenrs/server:alpine docker.io/bitwardenrs/server:alpine ``` Now when logging in i get ``` sudo docker-compose logs bitwarden [sudo] Passwort für jared: Attaching to bitwarden bitwarden | /--------------------------------------------------------------------\ bitwarden | | Starting Bitwarden_RS | bitwarden | | Version 1.16.3 | bitwarden | |--------------------------------------------------------------------| bitwarden | | This is an *unofficial* Bitwarden implementation, DO NOT use the | bitwarden | | official channels to report bugs/features, regardless of client. | bitwarden | | Send usage/configuration questions or feature requests to: | bitwarden | | https://bitwardenrs.discourse.group/ | bitwarden | | Report suspected bugs/issues in the software itself at: | bitwarden | | https://github.com/dani-garcia/bitwarden_rs/issues/new | bitwarden | \--------------------------------------------------------------------/ bitwarden | bitwarden | Running migration 20200313205045 bitwarden | Running migration 20200409235005 bitwarden | Running migration 20200701214531 bitwarden | [2020-08-13 19:39:03.619][start][INFO] Rocket has launched from http://0.0.0.0:80 bitwarden | [2020-08-13 19:44:46.566][request][INFO] POST /api/accounts/prelogin bitwarden | [2020-08-13 19:44:46.566][response][INFO] POST /api/accounts/prelogin (prelogin) => 200 OK bitwarden | [2020-08-13 19:44:46.796][request][INFO] POST /identity/connect/token bitwarden | [2020-08-13 19:44:46.796][error][ERROR] Username or password is incorrect. Try again. IP: 162.158.94.87. Username: MAIL. bitwarden | [2020-08-13 19:44:46.796][response][INFO] POST /identity/connect/token (login) => 400 Bad Request bitwarden | [2020-08-13 19:44:55.220][request][INFO] POST /api/accounts/prelogin bitwarden | [2020-08-13 19:44:55.220][response][INFO] POST /api/accounts/prelogin (prelogin) => 200 OK bitwarden | [2020-08-13 19:44:55.402][request][INFO] POST /identity/connect/token bitwarden | [2020-08-13 19:44:55.402][error][ERROR] Username or password is incorrect. Try again. IP: 162.158.94.87. Username: MAIL. bitwarden | [2020-08-13 19:44:55.402][response][INFO] POST /identity/connect/token (login) => 400 Bad Request bitwarden | [2020-08-13 19:45:27.196][request][INFO] POST /api/accounts/prelogin bitwarden | [2020-08-13 19:45:27.196][response][INFO] POST /api/accounts/prelogin (prelogin) => 200 OK bitwarden | [2020-08-13 19:45:27.340][request][INFO] POST /identity/connect/token bitwarden | [2020-08-13 19:45:27.341][error][ERROR] Username or password is incorrect. Try again. IP: 162.158.94.87. Username: MAIL. bitwarden | [2020-08-13 19:45:27.341][response][INFO] POST /identity/connect/token (login) => 400 Bad Request ``` And before you ask: The PW is correct, I typed it in often enough ;) ### Expected behaviour <!-- Tell us what should happen --> Login ### Actual behaviour <!-- Tell us what happens instead --> No Login. + In the App I cannot view my vault - it's like the vault was empty... Other services from my setup work perfectly fine, so it is not Traefik ### Logs or Configs ``` cat docker-compose.yml version: '3' services: bitwarden: image: bitwardenrs/server:alpine container_name: bitwarden restart: always volumes: - /mnt/data-storage/bitwarden:/data environment: - PUID=33 - PGUID=33 - SIGNUPS_ALLOWED=false - ADMIN_TOKEN=${BITWARDEN_ADMIN_TOKEN} labels: - traefik.http.routers.passwords.rule=Host(`passwords.${DOMAIN_JS}`) - traefik.http.routers.passwords.tls=true - traefik.http.routers.passwords.tls.certresolver=le - traefik.http.routers.passwords.entrypoints=https networks: - external networks: external: external: true ``` Persistent data location: ``` ls -l bitwarden/ total 196 -rw-r--r-- 1 root root 151552 Aug 13 21:39 db.sqlite3 -rw-r--r-- 1 root root 32768 Aug 13 21:44 db.sqlite3-shm -rw-r--r-- 1 root root 0 Aug 13 21:44 db.sqlite3-wal drwxr-xr-x 2 root root 4096 Aug 11 23:57 icon_cache -rw------- 1 root root 1194 Aug 11 23:57 rsa_key.der -rw------- 1 root root 1679 Aug 11 23:57 rsa_key.pem ``` ### SOLUTION My ZFS pool wasn't loaded correctly, therefore Bitwarden wasn't able to accesss the correct database and created an empty one. My bad, sorry for the hassle :/
kerem closed this issue 2026-03-03 02:03:06 +03:00
kerem commented 2026-03-03 02:03:07 +03:00
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@dani-garcia commented on GitHub (Aug 13, 2020):

Try checking in the admin page if the user is there and check if it has the right amount of items inside.

<!-- gh-comment-id:673696379 --> @dani-garcia commented on GitHub (Aug 13, 2020): Try checking in the admin page if the user is there and check if it has the right amount of items inside.
kerem commented 2026-03-03 02:03:07 +03:00
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@NothingWorksToday commented on GitHub (Aug 13, 2020):

No user there o.O

<!-- gh-comment-id:673712805 --> @NothingWorksToday commented on GitHub (Aug 13, 2020): No user there o.O
kerem commented 2026-03-03 02:03:07 +03:00
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@BlackDex commented on GitHub (Oct 12, 2020):

@NothingWorksToday, what was the solution?

<!-- gh-comment-id:707347732 --> @BlackDex commented on GitHub (Oct 12, 2020): @NothingWorksToday, what was the solution?
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