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[GH-ISSUE #6617] Data import successful but can't see any data #2487

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opened 2026-03-03 02:18:52 +03:00 by kerem · 5 comments
kerem commented 2026-03-03 02:18:52 +03:00
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Originally created by @tlgj on GitHub (Dec 29, 2025).
Original GitHub issue: https://github.com/dani-garcia/vaultwarden/issues/6617

Prerequisites

Vaultwarden Support String

Your environment (Generated via diagnostics page)

  • Vaultwarden version: v1.35.0
  • Web-vault version: v2025.12.0
  • OS/Arch: linux/x86_64
  • Running within a container: true (Base: Debian)
  • Database type: SQLite
  • Database version: 3.50.2
  • Uses config.json: true
  • Uses a reverse proxy: true
  • IP Header check: true (X-Real-IP)
  • Internet access: true
  • Internet access via a proxy: false
  • DNS Check: true
  • Browser/Server Time Check: true
  • Server/NTP Time Check: true
  • Domain Configuration Check: true
  • HTTPS Check: true
  • Websocket Check: true
  • HTTP Response Checks: true

Config & Details (Generated via diagnostics page)

Show Config & Details

Environment settings which are overridden: SIGNUPS_ALLOWED, ADMIN_TOKEN

Config:

{
  "_duo_akey": null,
  "_enable_duo": true,
  "_enable_email_2fa": false,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_icon_service_csp": "",
  "_icon_service_url": "",
  "_ip_header_enabled": true,
  "_max_note_size": 10000,
  "_smtp_img_src": "***:",
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_session_lifetime": 20,
  "admin_token": "***",
  "allowed_connect_src": "",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "auth_request_purge_schedule": "30 * * * * *",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_idle_timeout": 600,
  "database_max_conns": 10,
  "database_min_conns": 2,
  "database_timeout": 30,
  "database_url": "***************",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "dns_prefer_ipv6": false,
  "domain": "*****://***************",
  "domain_origin": "*****://***************",
  "domain_path": "",
  "domain_set": true,
  "duo_context_purge_schedule": "30 * * * * *",
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "duo_use_iframe": false,
  "email_2fa_auto_fallback": false,
  "email_2fa_enforce_on_verified_invite": false,
  "email_attempts_limit": 3,
  "email_change_allowed": true,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 3 * * * *",
  "emergency_request_timeout_schedule": "0 7 * * * *",
  "enable_db_wal": true,
  "enable_websocket": true,
  "enforce_single_org_with_reset_pw_policy": false,
  "event_cleanup_schedule": "0 10 0 * * *",
  "events_days_retain": null,
  "experimental_client_feature_flags": "",
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "http_request_block_non_global_ips": true,
  "http_request_block_regex": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "increase_note_size_limit": false,
  "invitation_expiration_hours": 120,
  "invitation_org_name": "Vaultwarden",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": null,
  "log_level": "info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "",
  "org_events_enabled": false,
  "org_groups_enabled": false,
  "password_hints_allowed": true,
  "password_iterations": 600000,
  "purge_incomplete_sso_auth": "0 20 0 * * *",
  "push_enabled": false,
  "push_identity_uri": "https://identity.bitwarden.com",
  "push_installation_id": "***",
  "push_installation_key": "***",
  "push_relay_uri": "https://push.bitwarden.com",
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sendmail_command": null,
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": false,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_embed_images": true,
  "smtp_explicit_tls": null,
  "smtp_from": "",
  "smtp_from_name": "***********",
  "smtp_host": null,
  "smtp_password": null,
  "smtp_port": 587,
  "smtp_security": "starttls",
  "smtp_ssl": null,
  "smtp_timeout": 15,
  "smtp_username": null,
  "sso_allow_unknown_email_verification": false,
  "sso_audience_trusted": null,
  "sso_auth_only_not_session": false,
  "sso_authority": "",
  "sso_authorize_extra_params": "",
  "sso_callback_path": "*****://********************************************",
  "sso_client_cache_expiration": 0,
  "sso_client_id": "",
  "sso_client_secret": "***",
  "sso_debug_tokens": false,
  "sso_enabled": false,
  "sso_master_password_policy": null,
  "sso_only": false,
  "sso_pkce": true,
  "sso_scopes": "email profile",
  "sso_signups_match_email": true,
  "templates_folder": "data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_sendmail": false,
  "use_syslog": false,
  "user_attachment_limit": null,
  "user_send_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

Vaultwarden Build Version

1.35.0

Deployment method

Official Container Image

Custom deployment method

No response

Reverse Proxy

nginx

Host/Server Operating System

Linux

Operating System Version

Rocky 9.7

Clients

Web Vault

Client Version

No response

Steps To Reproduce

  1. Go to 'Import data'
  2. 'Data successfully imported A total of 734 items were imported.'
  3. I can't see any data.

Expected Result

Data import successful and imported data visible

Actual Result

Data import successful,but no data is visible.This is data exported from Bitwarden.

Logs

Screenshots or Videos

Image

Image

Additional Context

No response

Originally created by @tlgj on GitHub (Dec 29, 2025). Original GitHub issue: https://github.com/dani-garcia/vaultwarden/issues/6617 ### Prerequisites - [x] I have searched the existing **Closed _AND_ Open** [Issues](https://github.com/dani-garcia/vaultwarden/issues?q=is%3Aissue%20) **_AND_** [Discussions](https://github.com/dani-garcia/vaultwarden/discussions?discussions_q=) - [x] I have searched and read the [documentation](https://github.com/dani-garcia/vaultwarden/wiki/) ### Vaultwarden Support String ### Your environment (Generated via diagnostics page) * Vaultwarden version: v1.35.0 * Web-vault version: v2025.12.0 * OS/Arch: linux/x86_64 * Running within a container: true (Base: Debian) * Database type: SQLite * Database version: 3.50.2 * Uses config.json: true * Uses a reverse proxy: true * IP Header check: true (X-Real-IP) * Internet access: true * Internet access via a proxy: false * DNS Check: true * Browser/Server Time Check: true * Server/NTP Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Websocket Check: true * HTTP Response Checks: true ### Config & Details (Generated via diagnostics page) <details><summary>Show Config & Details</summary> **Environment settings which are overridden:** SIGNUPS_ALLOWED, ADMIN_TOKEN **Config:** ```json { "_duo_akey": null, "_enable_duo": true, "_enable_email_2fa": false, "_enable_smtp": true, "_enable_yubico": true, "_icon_service_csp": "", "_icon_service_url": "", "_ip_header_enabled": true, "_max_note_size": 10000, "_smtp_img_src": "***:", "admin_ratelimit_max_burst": 3, "admin_ratelimit_seconds": 300, "admin_session_lifetime": 20, "admin_token": "***", "allowed_connect_src": "", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "auth_request_purge_schedule": "30 * * * * *", "authenticator_disable_time_drift": false, "data_folder": "data", "database_conn_init": "", "database_idle_timeout": 600, "database_max_conns": 10, "database_min_conns": 2, "database_timeout": 30, "database_url": "***************", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "dns_prefer_ipv6": false, "domain": "*****://***************", "domain_origin": "*****://***************", "domain_path": "", "domain_set": true, "duo_context_purge_schedule": "30 * * * * *", "duo_host": null, "duo_ikey": null, "duo_skey": null, "duo_use_iframe": false, "email_2fa_auto_fallback": false, "email_2fa_enforce_on_verified_invite": false, "email_attempts_limit": 3, "email_change_allowed": true, "email_expiration_time": 600, "email_token_size": 6, "emergency_access_allowed": true, "emergency_notification_reminder_schedule": "0 3 * * * *", "emergency_request_timeout_schedule": "0 7 * * * *", "enable_db_wal": true, "enable_websocket": true, "enforce_single_org_with_reset_pw_policy": false, "event_cleanup_schedule": "0 10 0 * * *", "events_days_retain": null, "experimental_client_feature_flags": "", "extended_logging": true, "helo_name": null, "hibp_api_key": null, "http_request_block_non_global_ips": true, "http_request_block_regex": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "icon_redirect_code": 302, "icon_service": "internal", "incomplete_2fa_schedule": "30 * * * * *", "incomplete_2fa_time_limit": 3, "increase_note_size_limit": false, "invitation_expiration_hours": 120, "invitation_org_name": "Vaultwarden", "invitations_allowed": true, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": null, "log_level": "info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "login_ratelimit_max_burst": 10, "login_ratelimit_seconds": 60, "org_attachment_limit": null, "org_creation_users": "", "org_events_enabled": false, "org_groups_enabled": false, "password_hints_allowed": true, "password_iterations": 600000, "purge_incomplete_sso_auth": "0 20 0 * * *", "push_enabled": false, "push_identity_uri": "https://identity.bitwarden.com", "push_installation_id": "***", "push_installation_key": "***", "push_relay_uri": "https://push.bitwarden.com", "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sendmail_command": null, "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": false, "signups_allowed": false, "signups_domains_whitelist": "", "signups_verify": false, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": null, "smtp_debug": false, "smtp_embed_images": true, "smtp_explicit_tls": null, "smtp_from": "", "smtp_from_name": "***********", "smtp_host": null, "smtp_password": null, "smtp_port": 587, "smtp_security": "starttls", "smtp_ssl": null, "smtp_timeout": 15, "smtp_username": null, "sso_allow_unknown_email_verification": false, "sso_audience_trusted": null, "sso_auth_only_not_session": false, "sso_authority": "", "sso_authorize_extra_params": "", "sso_callback_path": "*****://********************************************", "sso_client_cache_expiration": 0, "sso_client_id": "", "sso_client_secret": "***", "sso_debug_tokens": false, "sso_enabled": false, "sso_master_password_policy": null, "sso_only": false, "sso_pkce": true, "sso_scopes": "email profile", "sso_signups_match_email": true, "templates_folder": "data/templates", "tmp_folder": "data/tmp", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_sendmail": false, "use_syslog": false, "user_attachment_limit": null, "user_send_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ``` </details> ### Vaultwarden Build Version 1.35.0 ### Deployment method Official Container Image ### Custom deployment method _No response_ ### Reverse Proxy nginx ### Host/Server Operating System Linux ### Operating System Version Rocky 9.7 ### Clients Web Vault ### Client Version _No response_ ### Steps To Reproduce 1. Go to 'Import data' 2. 'Data successfully imported A total of 734 items were imported.' 3. I can't see any data. ### Expected Result Data import successful and imported data visible ### Actual Result Data import successful,but no data is visible.This is data exported from Bitwarden. ### Logs ```text ``` ### Screenshots or Videos ![Image](https://github.com/user-attachments/assets/9b662849-f56e-4849-b9fb-14389131b8f7) ![Image](https://github.com/user-attachments/assets/238e08e4-8aba-41c6-9218-fce914d32f79) ### Additional Context _No response_
kerem 2026-03-03 02:18:52 +03:00
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kerem commented 2026-03-03 02:18:52 +03:00
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@BlackDex commented on GitHub (Dec 29, 2025):

Have you tried to logout and back in again?
What kind of export did you used? json or csv, encrypted or not?

<!-- gh-comment-id:3695841289 --> @BlackDex commented on GitHub (Dec 29, 2025): Have you tried to logout and back in again? What kind of export did you used? json or csv, encrypted or not?
kerem commented 2026-03-03 02:18:53 +03:00
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@tlgj commented on GitHub (Dec 29, 2025):

I've tried all the methods you suggested, even restarting the Docker container and the server, but nothing worked.

not encrypted json

<!-- gh-comment-id:3695866331 --> @tlgj commented on GitHub (Dec 29, 2025): I've tried all the methods you suggested, even restarting the Docker container and the server, but nothing worked. not encrypted json
kerem commented 2026-03-03 02:18:53 +03:00
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@Gerardv514 commented on GitHub (Dec 30, 2025):

How did you initially export the data from Bitwarden? If it was from mobile apps, there is a known issue..if not then something else is going on.

https://community.bitwarden.com/t/current-bug-with-password-protected-exports-on-the-mobile-apps/92207

<!-- gh-comment-id:3698659460 --> @Gerardv514 commented on GitHub (Dec 30, 2025): How did you initially export the data from Bitwarden? If it was from mobile apps, there is a known issue..if not then something else is going on. https://community.bitwarden.com/t/current-bug-with-password-protected-exports-on-the-mobile-apps/92207
kerem commented 2026-03-03 02:18:53 +03:00
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@stefan0xC commented on GitHub (Dec 30, 2025):

What does the network tab report for the response from the /api/sync?excludeDomains=true endpoint? How big is the returned data? Or does it fail to load? Are there corresponding server logs that show the operation succeeding? If not, can you check in the browser console if there are error messages?

Also what are your accounts KDF settings? Did you increase the parameters?

<!-- gh-comment-id:3698945971 --> @stefan0xC commented on GitHub (Dec 30, 2025): What does the network tab report for the response from the `/api/sync?excludeDomains=true` endpoint? How big is the returned data? Or does it fail to load? Are there corresponding server logs that show the operation succeeding? If not, can you check in the browser console if there are error messages? Also what are your accounts KDF settings? Did you increase the parameters?
kerem commented 2026-03-03 02:18:53 +03:00
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@tlgj commented on GitHub (Dec 30, 2025):

I created the database on another device and manually replaced db.sqlite3, after which the import function started working properly.

<!-- gh-comment-id:3699020315 --> @tlgj commented on GitHub (Dec 30, 2025): I created the database on another device and manually replaced db.sqlite3, after which the import function started working properly.
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