[GH-ISSUE #6612] WIndows Hello Biometric Unlock unavailable #2482

Closed
opened 2026-03-03 02:18:47 +03:00 by kerem · 2 comments
Owner

Originally created by @rtadams89 on GitHub (Dec 28, 2025).
Original GitHub issue: https://github.com/dani-garcia/vaultwarden/issues/6612

Prerequisites

Vaultwarden Support String

Your environment (Generated via diagnostics page)

  • Vaultwarden version: v1.35.0
  • Web-vault version: v2025.12.0
  • OS/Arch: linux/x86_64
  • Running within a container: true (Base: Debian)
  • Database type: SQLite
  • Database version: 3.50.2
  • Uses config.json: false
  • Uses a reverse proxy: false
  • Internet access: true
  • Internet access via a proxy: false
  • DNS Check: true
  • Browser/Server Time Check: true
  • Server/NTP Time Check: true
  • Domain Configuration Check: true
  • HTTPS Check: true
  • Websocket Check: true
  • HTTP Response Checks: true

Config & Details (Generated via diagnostics page)

Show Config & Details

Config:

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": false,
  "_enable_smtp": true,
  "_enable_yubico": false,
  "_icon_service_csp": "",
  "_icon_service_url": "",
  "_ip_header_enabled": true,
  "_max_note_size": 10000,
  "_smtp_img_src": "***:",
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_session_lifetime": 20,
  "admin_token": "***",
  "allowed_connect_src": "",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "auth_request_purge_schedule": "30 * * * * *",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_idle_timeout": 600,
  "database_max_conns": 10,
  "database_min_conns": 2,
  "database_timeout": 30,
  "database_url": "***************",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "dns_prefer_ipv6": false,
  "domain": "*****://******************************",
  "domain_origin": "*****://******************************",
  "domain_path": "",
  "domain_set": true,
  "duo_context_purge_schedule": "30 * * * * *",
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "duo_use_iframe": false,
  "email_2fa_auto_fallback": false,
  "email_2fa_enforce_on_verified_invite": false,
  "email_attempts_limit": 3,
  "email_change_allowed": true,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 3 * * * *",
  "emergency_request_timeout_schedule": "0 7 * * * *",
  "enable_db_wal": true,
  "enable_websocket": true,
  "enforce_single_org_with_reset_pw_policy": false,
  "event_cleanup_schedule": "0 10 0 * * *",
  "events_days_retain": null,
  "experimental_client_feature_flags": "ssh-key-vault-item,ssh-agent,extension-refresh,inline-menu-positioning-improvements,inline-menu-totp,export-attachments,pm-25373-windows-biometrics-v2",
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "http_request_block_non_global_ips": false,
  "http_request_block_regex": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "increase_note_size_limit": false,
  "invitation_expiration_hours": 120,
  "invitation_org_name": "Vaultwarden",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": null,
  "log_level": "info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "",
  "org_events_enabled": false,
  "org_groups_enabled": false,
  "password_hints_allowed": false,
  "password_iterations": 600000,
  "purge_incomplete_sso_auth": "0 20 0 * * *",
  "push_enabled": true,
  "push_identity_uri": "https://identity.bitwarden.com",
  "push_installation_id": "***",
  "push_installation_key": "***",
  "push_relay_uri": "https://push.bitwarden.com",
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sendmail_command": null,
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": false,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_embed_images": true,
  "smtp_explicit_tls": null,
  "smtp_from": "********************",
  "smtp_from_name": "***********",
  "smtp_host": "**************",
  "smtp_password": "***",
  "smtp_port": 587,
  "smtp_security": "starttls",
  "smtp_ssl": null,
  "smtp_timeout": 15,
  "smtp_username": "********************",
  "sso_allow_unknown_email_verification": false,
  "sso_audience_trusted": null,
  "sso_auth_only_not_session": false,
  "sso_authority": "",
  "sso_authorize_extra_params": "",
  "sso_callback_path": "*****://***********************************************************",
  "sso_client_cache_expiration": 0,
  "sso_client_id": "",
  "sso_client_secret": "***",
  "sso_debug_tokens": false,
  "sso_enabled": false,
  "sso_master_password_policy": null,
  "sso_only": false,
  "sso_pkce": true,
  "sso_scopes": "email profile",
  "sso_signups_match_email": true,
  "templates_folder": "data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": 60,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_sendmail": false,
  "use_syslog": false,
  "user_attachment_limit": null,
  "user_send_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

Vaultwarden Build Version

1.35.0

Deployment method

Official Container Image

Custom deployment method

No response

Reverse Proxy

No

Host/Server Operating System

Linux

Operating System Version

Windows 11 Pro

Clients

Desktop

Client Version

2025.12.0

Steps To Reproduce

  1. Uninstall BitWarden Windows client
  2. Install fresh version of Windows Client from exe installer (not Microsoft Store)
  3. Connect client to self hosted VaultWarden instance and login using email and password + 2fa.
  4. Open File->Settings and expand "Security" section.

Expected Result

Expect to see options to enable Windows Hello authentication option.

Actual Result

Only options shown are "Vault Timeout" realted:

Image

Logs


Screenshots or Videos

No response

Additional Context

Running latest ValutWarden server (13.5.0) with the "pm-25373-windows-biometrics-v2" feature flag active. Client has been logged out and even uninstalled/reinstalled, but option to allow Windows Hello for unlock does not even show up in the client.

Showing OS has Fingerprint Recognition set up and active:

Image
Originally created by @rtadams89 on GitHub (Dec 28, 2025). Original GitHub issue: https://github.com/dani-garcia/vaultwarden/issues/6612 ### Prerequisites - [x] I have searched the existing **Closed _AND_ Open** [Issues](https://github.com/dani-garcia/vaultwarden/issues?q=is%3Aissue%20) **_AND_** [Discussions](https://github.com/dani-garcia/vaultwarden/discussions?discussions_q=) - [x] I have searched and read the [documentation](https://github.com/dani-garcia/vaultwarden/wiki/) ### Vaultwarden Support String ### Your environment (Generated via diagnostics page) * Vaultwarden version: v1.35.0 * Web-vault version: v2025.12.0 * OS/Arch: linux/x86_64 * Running within a container: true (Base: Debian) * Database type: SQLite * Database version: 3.50.2 * Uses config.json: false * Uses a reverse proxy: false * Internet access: true * Internet access via a proxy: false * DNS Check: true * Browser/Server Time Check: true * Server/NTP Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Websocket Check: true * HTTP Response Checks: true ### Config & Details (Generated via diagnostics page) <details><summary>Show Config & Details</summary> **Config:** ```json { "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": false, "_enable_smtp": true, "_enable_yubico": false, "_icon_service_csp": "", "_icon_service_url": "", "_ip_header_enabled": true, "_max_note_size": 10000, "_smtp_img_src": "***:", "admin_ratelimit_max_burst": 3, "admin_ratelimit_seconds": 300, "admin_session_lifetime": 20, "admin_token": "***", "allowed_connect_src": "", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "auth_request_purge_schedule": "30 * * * * *", "authenticator_disable_time_drift": false, "data_folder": "data", "database_conn_init": "", "database_idle_timeout": 600, "database_max_conns": 10, "database_min_conns": 2, "database_timeout": 30, "database_url": "***************", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "dns_prefer_ipv6": false, "domain": "*****://******************************", "domain_origin": "*****://******************************", "domain_path": "", "domain_set": true, "duo_context_purge_schedule": "30 * * * * *", "duo_host": null, "duo_ikey": null, "duo_skey": null, "duo_use_iframe": false, "email_2fa_auto_fallback": false, "email_2fa_enforce_on_verified_invite": false, "email_attempts_limit": 3, "email_change_allowed": true, "email_expiration_time": 600, "email_token_size": 6, "emergency_access_allowed": true, "emergency_notification_reminder_schedule": "0 3 * * * *", "emergency_request_timeout_schedule": "0 7 * * * *", "enable_db_wal": true, "enable_websocket": true, "enforce_single_org_with_reset_pw_policy": false, "event_cleanup_schedule": "0 10 0 * * *", "events_days_retain": null, "experimental_client_feature_flags": "ssh-key-vault-item,ssh-agent,extension-refresh,inline-menu-positioning-improvements,inline-menu-totp,export-attachments,pm-25373-windows-biometrics-v2", "extended_logging": true, "helo_name": null, "hibp_api_key": null, "http_request_block_non_global_ips": false, "http_request_block_regex": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "icon_redirect_code": 302, "icon_service": "internal", "incomplete_2fa_schedule": "30 * * * * *", "incomplete_2fa_time_limit": 3, "increase_note_size_limit": false, "invitation_expiration_hours": 120, "invitation_org_name": "Vaultwarden", "invitations_allowed": true, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": null, "log_level": "info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "login_ratelimit_max_burst": 10, "login_ratelimit_seconds": 60, "org_attachment_limit": null, "org_creation_users": "", "org_events_enabled": false, "org_groups_enabled": false, "password_hints_allowed": false, "password_iterations": 600000, "purge_incomplete_sso_auth": "0 20 0 * * *", "push_enabled": true, "push_identity_uri": "https://identity.bitwarden.com", "push_installation_id": "***", "push_installation_key": "***", "push_relay_uri": "https://push.bitwarden.com", "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sendmail_command": null, "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": false, "signups_allowed": false, "signups_domains_whitelist": "", "signups_verify": false, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": null, "smtp_debug": false, "smtp_embed_images": true, "smtp_explicit_tls": null, "smtp_from": "********************", "smtp_from_name": "***********", "smtp_host": "**************", "smtp_password": "***", "smtp_port": 587, "smtp_security": "starttls", "smtp_ssl": null, "smtp_timeout": 15, "smtp_username": "********************", "sso_allow_unknown_email_verification": false, "sso_audience_trusted": null, "sso_auth_only_not_session": false, "sso_authority": "", "sso_authorize_extra_params": "", "sso_callback_path": "*****://***********************************************************", "sso_client_cache_expiration": 0, "sso_client_id": "", "sso_client_secret": "***", "sso_debug_tokens": false, "sso_enabled": false, "sso_master_password_policy": null, "sso_only": false, "sso_pkce": true, "sso_scopes": "email profile", "sso_signups_match_email": true, "templates_folder": "data/templates", "tmp_folder": "data/tmp", "trash_auto_delete_days": 60, "trash_purge_schedule": "0 5 0 * * *", "use_sendmail": false, "use_syslog": false, "user_attachment_limit": null, "user_send_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ``` </details> ### Vaultwarden Build Version 1.35.0 ### Deployment method Official Container Image ### Custom deployment method _No response_ ### Reverse Proxy No ### Host/Server Operating System Linux ### Operating System Version Windows 11 Pro ### Clients Desktop ### Client Version 2025.12.0 ### Steps To Reproduce 1. Uninstall BitWarden Windows client 2. Install fresh version of Windows Client from exe installer (not Microsoft Store) 3. Connect client to self hosted VaultWarden instance and login using email and password + 2fa. 4. Open File->Settings and expand "Security" section. ### Expected Result Expect to see options to enable Windows Hello authentication option. ### Actual Result Only options shown are "Vault Timeout" realted: <img width="497" height="528" alt="Image" src="https://github.com/user-attachments/assets/1833a98e-db72-4b56-8938-ce7c9b6cafbf" /> ### Logs ```text ``` ### Screenshots or Videos _No response_ ### Additional Context Running latest ValutWarden server (13.5.0) with the "pm-25373-windows-biometrics-v2" feature flag active. Client has been logged out and even uninstalled/reinstalled, but option to allow Windows Hello for unlock does not even show up in the client. Showing OS has Fingerprint Recognition set up and active: <img width="863" height="632" alt="Image" src="https://github.com/user-attachments/assets/2a9774a9-1e71-4230-ae3f-b336d52af0e7" />
kerem 2026-03-03 02:18:47 +03:00
  • closed this issue
  • added the
    bug
    label
Author
Owner

@stefan0xC commented on GitHub (Dec 28, 2025):

Have you turned on Windows Hello in your device’s system settings and/or tried installing the Microsoft Visual C++ Redistributable as mentioned on this Bitwarden help page?

<!-- gh-comment-id:3694932053 --> @stefan0xC commented on GitHub (Dec 28, 2025): Have you [turned on Windows Hello](https://support.microsoft.com/en-us/windows/configure-windows-hello-dae28983-8242-bb2a-d3d1-87c9d265a5f0) in your device’s system settings and/or tried installing the [Microsoft Visual C++ Redistributable](https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170) as mentioned on [this Bitwarden help page](https://bitwarden.com/help/biometrics/#tab-windows-2vCWb5iFg4OqKS0B2xXpqW)?
Author
Owner

@rtadams89 commented on GitHub (Dec 28, 2025):

Have you turned on Windows Hello in your device’s system settings and/or tried installing the Microsoft Visual C++ Redistributable as mentioned on this Bitwarden help page?

It was already installed, but I went through the "repair" option and then did a restart of Windows. Issue still exists.

<!-- gh-comment-id:3694934643 --> @rtadams89 commented on GitHub (Dec 28, 2025): > Have you [turned on Windows Hello](https://support.microsoft.com/en-us/windows/configure-windows-hello-dae28983-8242-bb2a-d3d1-87c9d265a5f0) in your device’s system settings and/or tried installing the [Microsoft Visual C++ Redistributable](https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170) as mentioned on [this Bitwarden help page](https://bitwarden.com/help/biometrics/#tab-windows-2vCWb5iFg4OqKS0B2xXpqW)? It was already installed, but I went through the "repair" option and then did a restart of Windows. Issue still exists.
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starred/vaultwarden#2482
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