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[GH-ISSUE #5463] Database connection bug after updating to Vaultwarden 1.33.0 #2158

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opened 2026-03-03 02:15:54 +03:00 by kerem · 1 comment

kerem commented

2026-03-03 02:15:54 +03:00

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Originally created by @Ortof on GitHub (Jan 26, 2025).
Original GitHub issue: https://github.com/dani-garcia/vaultwarden/issues/5463

Vaultwarden Support String

Unfortunately, I am unable to access the /admin/diagnostics page or generate the support string as the Vaultwarden container is not starting. I don't have the necessary access to the relevant directory to retrieve the string manually.

Vaultwarden Build Version

v1.33.0

Deployment method

Official Container Image

Custom deployment method

No response

Reverse Proxy

lscr.io/linuxserver/swag:latest

Host/Server Operating System

Linux

Operating System Version

24.04.1 LTS

Clients

Browser Extension, Web Vault, Android

Client Version

No response

Steps To Reproduce

Go to '...'
Click on '....'
Scroll down to '....'
Click on '...'
Etc '...'

Expected Result

Expected Result:
Vaultwarden should start correctly and connect to the database without any issues. The service should be accessible via the web interface to generate the support string and access all features.

Actual Result

Actual Result:
Vaultwarden fails to connect to the database, and the container fails to start. The log shows the following error:

Logs

[2025-01-26 19:16:53.172][vaultwarden::util][WARN] Can't connect to database, retrying: Failed to create pool.
[CAUSE] Error(None,)

Screenshots or Videos

No response

Additional Context

Since updating Vaultwarden to version 1.33.0, I'm encountering an issue during the service startup. The application fails to connect to the database and throws the following error:

[2025-01-26 19:16:53.172][vaultwarden::util][WARN] Can't connect to database, retrying: Failed to create pool.
[CAUSE] Error(None,)

Vaultwarden Version: 1.33.0
Docker Version: 20.10.17
Portainer Version: 2.21.5
Ubuntu Version: 24.04.1 LTS

Full Log:

[2025-01-26 19:16:53.172][vaultwarden::util][WARN] Can't connect to database, retrying: Failed to create pool.
[CAUSE] Error(None,)

Additional Information:

Vaultwarden is deployed via Docker using Portainer.
This issue only occurs with version 1.33.0. Version 1.32.7 works fine with the same setup.
No changes were made to the database configuration or Docker volumes.
The docker-compose.yml file has not been modified since the update.

Originally created by @Ortof on GitHub (Jan 26, 2025). Original GitHub issue: https://github.com/dani-garcia/vaultwarden/issues/5463 ### Vaultwarden Support String Unfortunately, I am unable to access the /admin/diagnostics page or generate the support string as the Vaultwarden container is not starting. I don't have the necessary access to the relevant directory to retrieve the string manually. ### Vaultwarden Build Version v1.33.0 ### Deployment method Official Container Image ### Custom deployment method _No response_ ### Reverse Proxy lscr.io/linuxserver/swag:latest ### Host/Server Operating System Linux ### Operating System Version 24.04.1 LTS ### Clients Browser Extension, Web Vault, Android ### Client Version _No response_ ### Steps To Reproduce 1. Go to '...' 2. Click on '....' 3. Scroll down to '....' 4. Click on '...' 5. Etc '...' ### Expected Result Expected Result: Vaultwarden should start correctly and connect to the database without any issues. The service should be accessible via the web interface to generate the support string and access all features. ### Actual Result Actual Result: Vaultwarden fails to connect to the database, and the container fails to start. The log shows the following error: ### Logs ```text [2025-01-26 19:16:53.172][vaultwarden::util][WARN] Can't connect to database, retrying: Failed to create pool. [CAUSE] Error(None,) ``` ### Screenshots or Videos _No response_ ### Additional Context Since updating Vaultwarden to version 1.33.0, I'm encountering an issue during the service startup. The application fails to connect to the database and throws the following error: ``` [2025-01-26 19:16:53.172][vaultwarden::util][WARN] Can't connect to database, retrying: Failed to create pool. [CAUSE] Error(None,) ``` **Vaultwarden Version**: 1.33.0 **Docker Version**: 20.10.17 **Portainer Version**: 2.21.5 **Ubuntu Version**: 24.04.1 LTS **Full Log**: ``` [2025-01-26 19:16:53.172][vaultwarden::util][WARN] Can't connect to database, retrying: Failed to create pool. [CAUSE] Error(None,) ``` **Additional Information**: - Vaultwarden is deployed via Docker using Portainer. - This issue only occurs with version 1.33.0. Version 1.32.7 works fine with the same setup. - No changes were made to the database configuration or Docker volumes. - The `docker-compose.yml` file has not been modified since the update.

kerem

2026-03-03 02:15:54 +03:00

closed this issue
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kerem commented

2026-03-03 02:15:55 +03:00

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@BlackDex commented on GitHub (Jan 26, 2025):

I think it has something to do with something else then Vaultwarden.

Maybe some security settings? Since nothing changed between 1.32.7 and 1.33.0 regarding the database connection.

The message states it can't connect. So either the databases was not up yet, or it somehow doesn't allow it. I would suggest to check the networking connections, the database logs, try to restart docker services.

@BlackDex commented on GitHub (Jan 26, 2025): I think it has something to do with something else then Vaultwarden. Maybe some security settings? Since nothing changed between 1.32.7 and 1.33.0 regarding the database connection. The message states it can't connect. So either the databases was not up yet, or it somehow doesn't allow it. I would suggest to check the networking connections, the database logs, try to restart docker services.

kerem referenced this issue

2026-03-03 09:25:40 +03:00

[PR #2158] [MERGED] Add support for external icon services #3061