[GH-ISSUE #5278] Unable to login due to 2FA after Update #2114

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opened 2026-03-03 02:15:28 +03:00 by kerem · 4 comments

kerem commented 2026-03-03 02:15:28 +03:00

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Originally created by @Caotenhoch2 on GitHub (Dec 11, 2024).
Original GitHub issue: https://github.com/dani-garcia/vaultwarden/issues/5278

Vaultwarden Support String

Your environment (Generated via diagnostics page)

• Vaultwarden version: v1.32.6
• Web-vault version: v2024.6.2c
• OS/Arch: linux/arm
• Running within a container: true (Base: Debian)
• Database type: SQLite
• Database version: 3.46.0
• Environment settings overridden!: true
• Uses a reverse proxy: false
• Internet access: true
• Internet access via a proxy: false
• DNS Check: true
• Browser/Server Time Check: true
• Server/NTP Time Check: true
• Domain Configuration Check: true
• HTTPS Check: true
• Websocket Check: true
• HTTP Response Checks: true

Config & Details (Generated via diagnostics page)

Show Config & Details

Environment settings which are overridden: ADMIN_TOKEN

Config:

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": true,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_icon_service_csp": "",
  "_icon_service_url": "",
  "_ip_header_enabled": true,
  "_max_note_size": 10000,
  "_smtp_img_src": "cid:",
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_session_lifetime": 20,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "auth_request_purge_schedule": "30 * * * * *",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_max_conns": 10,
  "database_timeout": 30,
  "database_url": "***************",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://********************",
  "domain_origin": "*****://********************",
  "domain_path": "",
  "domain_set": true,
  "duo_context_purge_schedule": "30 * * * * *",
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "duo_use_iframe": false,
  "email_2fa_auto_fallback": false,
  "email_2fa_enforce_on_verified_invite": false,
  "email_attempts_limit": 3,
  "email_change_allowed": true,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 3 * * * *",
  "emergency_request_timeout_schedule": "0 7 * * * *",
  "enable_db_wal": true,
  "enable_websocket": true,
  "enforce_single_org_with_reset_pw_policy": false,
  "event_cleanup_schedule": "0 10 0 * * *",
  "events_days_retain": null,
  "experimental_client_feature_flags": "fido2-vault-credentials",
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "http_request_block_non_global_ips": true,
  "http_request_block_regex": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "increase_note_size_limit": false,
  "invitation_expiration_hours": 120,
  "invitation_org_name": "Jerik's Vaultwarden",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": null,
  "log_level": "info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "",
  "org_events_enabled": false,
  "org_groups_enabled": false,
  "password_hints_allowed": true,
  "password_iterations": 600000,
  "push_enabled": false,
  "push_identity_uri": "https://identity.bitwarden.com",
  "push_installation_id": "***",
  "push_installation_key": "***",
  "push_relay_uri": "https://push.bitwarden.com",
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sendmail_command": null,
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": false,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_embed_images": true,
  "smtp_explicit_tls": null,
  "smtp_from": "******************************",
  "smtp_from_name": "Jerik's Vaultwarden",
  "smtp_host": "************",
  "smtp_password": "***",
  "smtp_port": 587,
  "smtp_security": "starttls",
  "smtp_ssl": null,
  "smtp_timeout": 15,
  "smtp_username": "************************",
  "templates_folder": "data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_sendmail": false,
  "use_syslog": false,
  "user_attachment_limit": null,
  "user_send_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

Vaultwarden Build Version

v1.32.6

Deployment method

Official Container Image

Custom deployment method

No response

Reverse Proxy

No

Host/Server Operating System

Linux

Operating System Version

Debian

Clients

Web Vault, Android

Client Version

No response

Steps To Reproduce

I have just updated to the newest version and am now unable to login to my account. It reports the following error: "Error adding twofactor_incomplete record". I have tried to remove all 2FAs for the account using the admin panel, which too has failed (see attached screenshot)

Expected Result

Able to login to my account

Actual Result

Unable to login to the account

Logs

No response

Screenshots or Videos

Additional Context

No response

Originally created by @Caotenhoch2 on GitHub (Dec 11, 2024). Original GitHub issue: https://github.com/dani-garcia/vaultwarden/issues/5278 ### Vaultwarden Support String ### Your environment (Generated via diagnostics page) * Vaultwarden version: v1.32.6 * Web-vault version: v2024.6.2c * OS/Arch: linux/arm * Running within a container: true (Base: Debian) * Database type: SQLite * Database version: 3.46.0 * Environment settings overridden!: true * Uses a reverse proxy: false * Internet access: true * Internet access via a proxy: false * DNS Check: true * Browser/Server Time Check: true * Server/NTP Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Websocket Check: true * HTTP Response Checks: true ### Config & Details (Generated via diagnostics page) <details><summary>Show Config & Details</summary> **Environment settings which are overridden:** ADMIN_TOKEN **Config:** ```json { "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": true, "_enable_smtp": true, "_enable_yubico": true, "_icon_service_csp": "", "_icon_service_url": "", "_ip_header_enabled": true, "_max_note_size": 10000, "_smtp_img_src": "cid:", "admin_ratelimit_max_burst": 3, "admin_ratelimit_seconds": 300, "admin_session_lifetime": 20, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "auth_request_purge_schedule": "30 * * * * *", "authenticator_disable_time_drift": false, "data_folder": "data", "database_conn_init": "", "database_max_conns": 10, "database_timeout": 30, "database_url": "***************", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "domain": "*****://********************", "domain_origin": "*****://********************", "domain_path": "", "domain_set": true, "duo_context_purge_schedule": "30 * * * * *", "duo_host": null, "duo_ikey": null, "duo_skey": null, "duo_use_iframe": false, "email_2fa_auto_fallback": false, "email_2fa_enforce_on_verified_invite": false, "email_attempts_limit": 3, "email_change_allowed": true, "email_expiration_time": 600, "email_token_size": 6, "emergency_access_allowed": true, "emergency_notification_reminder_schedule": "0 3 * * * *", "emergency_request_timeout_schedule": "0 7 * * * *", "enable_db_wal": true, "enable_websocket": true, "enforce_single_org_with_reset_pw_policy": false, "event_cleanup_schedule": "0 10 0 * * *", "events_days_retain": null, "experimental_client_feature_flags": "fido2-vault-credentials", "extended_logging": true, "helo_name": null, "hibp_api_key": null, "http_request_block_non_global_ips": true, "http_request_block_regex": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "icon_redirect_code": 302, "icon_service": "internal", "incomplete_2fa_schedule": "30 * * * * *", "incomplete_2fa_time_limit": 3, "increase_note_size_limit": false, "invitation_expiration_hours": 120, "invitation_org_name": "Jerik's Vaultwarden", "invitations_allowed": true, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": null, "log_level": "info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "login_ratelimit_max_burst": 10, "login_ratelimit_seconds": 60, "org_attachment_limit": null, "org_creation_users": "", "org_events_enabled": false, "org_groups_enabled": false, "password_hints_allowed": true, "password_iterations": 600000, "push_enabled": false, "push_identity_uri": "https://identity.bitwarden.com", "push_installation_id": "***", "push_installation_key": "***", "push_relay_uri": "https://push.bitwarden.com", "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sendmail_command": null, "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": false, "signups_allowed": false, "signups_domains_whitelist": "", "signups_verify": false, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": null, "smtp_debug": false, "smtp_embed_images": true, "smtp_explicit_tls": null, "smtp_from": "******************************", "smtp_from_name": "Jerik's Vaultwarden", "smtp_host": "************", "smtp_password": "***", "smtp_port": 587, "smtp_security": "starttls", "smtp_ssl": null, "smtp_timeout": 15, "smtp_username": "************************", "templates_folder": "data/templates", "tmp_folder": "data/tmp", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_sendmail": false, "use_syslog": false, "user_attachment_limit": null, "user_send_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ``` </details> ### Vaultwarden Build Version v1.32.6 ### Deployment method Official Container Image ### Custom deployment method _No response_ ### Reverse Proxy No ### Host/Server Operating System Linux ### Operating System Version Debian ### Clients Web Vault, Android ### Client Version _No response_ ### Steps To Reproduce I have just updated to the newest version and am now unable to login to my account. It reports the following error: "Error adding twofactor_incomplete record". I have tried to remove all 2FAs for the account using the admin panel, which too has failed (see attached screenshot) ### Expected Result Able to login to my account ### Actual Result Unable to login to the account ### Logs _No response_ ### Screenshots or Videos   ### Additional Context _No response_

kerem 2026-03-03 02:15:28 +03:00

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kerem commented 2026-03-03 02:15:29 +03:00

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@BlackDex commented on GitHub (Dec 11, 2024):

Please provide Vaultwarden logs.

<!-- gh-comment-id:2537227041 --> @BlackDex commented on GitHub (Dec 11, 2024): Please provide Vaultwarden logs.

kerem commented 2026-03-03 02:15:29 +03:00

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@Caotenhoch2 commented on GitHub (Dec 11, 2024):

These?

<!-- gh-comment-id:2537260744 --> @Caotenhoch2 commented on GitHub (Dec 11, 2024):  These?

kerem commented 2026-03-03 02:15:29 +03:00

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@BlackDex commented on GitHub (Dec 11, 2024):

Those, but then during the time you receive the error of course.

What I see now is that there are some TLS issues. Not sure if those might cause your issue.

<!-- gh-comment-id:2537269258 --> @BlackDex commented on GitHub (Dec 11, 2024): Those, but then during the time you receive the error of course. What I see now is that there are some TLS issues. Not sure if those might cause your issue.

kerem commented 2026-03-03 02:15:29 +03:00

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@Caotenhoch2 commented on GitHub (Dec 12, 2024):

The filesystem of the pi is full, this will be the cause of the problem

<!-- gh-comment-id:2537932804 --> @Caotenhoch2 commented on GitHub (Dec 12, 2024): The filesystem of the pi is full, this will be the cause of the problem

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starred/vaultwarden#2114

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