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[GH-ISSUE #4886] Importing from Proton Pass Export Does Not Import Usernames #2014

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opened 2026-03-03 02:14:29 +03:00 by kerem · 2 comments

kerem commented

2026-03-03 02:14:29 +03:00

Owner

Originally created by @mzrimsek on GitHub (Aug 23, 2024).
Original GitHub issue: https://github.com/dani-garcia/vaultwarden/issues/4886

Vaultwarden Support String

Your environment (Generated via diagnostics page)

Vaultwarden version: v1.32.0
Web-vault version: v2024.6.2b
OS/Arch: linux/x86_64
Running within a container: true (Base: Debian)
Environment settings overridden: false
Uses a reverse proxy: true
IP Header check: true (X-Real-IP)
Internet access: true
Internet access via a proxy: false
DNS Check: true
Browser/Server Time Check: true
Server/NTP Time Check: true
Domain Configuration Check: true
HTTPS Check: true
Database type: SQLite
Database version: 3.46.0
Clients used:
Reverse proxy and version:
Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden:

{
  "_duo_akey": null,
  "_enable_duo": true,
  "_enable_email_2fa": true,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_icon_service_csp": "",
  "_icon_service_url": "",
  "_ip_header_enabled": true,
  "_max_note_size": 10000,
  "_smtp_img_src": "cid:",
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_session_lifetime": 20,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "auth_request_purge_schedule": "30 * * * * *",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_max_conns": 10,
  "database_timeout": 30,
  "database_url": "***************",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://*****************",
  "domain_origin": "*****://*****************",
  "domain_path": "",
  "domain_set": true,
  "duo_context_purge_schedule": "30 * * * * *",
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "duo_use_iframe": false,
  "email_2fa_auto_fallback": false,
  "email_2fa_enforce_on_verified_invite": false,
  "email_attempts_limit": 3,
  "email_change_allowed": true,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 3 * * * *",
  "emergency_request_timeout_schedule": "0 7 * * * *",
  "enable_db_wal": true,
  "enable_websocket": true,
  "event_cleanup_schedule": "0 10 0 * * *",
  "events_days_retain": null,
  "experimental_client_feature_flags": "fido2-vault-credentials",
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "http_request_block_non_global_ips": true,
  "http_request_block_regex": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "increase_note_size_limit": false,
  "invitation_expiration_hours": 120,
  "invitation_org_name": "Vaultwarden",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": null,
  "log_level": "info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "",
  "org_events_enabled": false,
  "org_groups_enabled": false,
  "password_hints_allowed": true,
  "password_iterations": 600000,
  "push_enabled": false,
  "push_identity_uri": "https://identity.bitwarden.com",
  "push_installation_id": "***",
  "push_installation_key": "***",
  "push_relay_uri": "https://push.bitwarden.com",
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sendmail_command": null,
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": true,
  "signups_domains_whitelist": "",
  "signups_verify": false,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_embed_images": true,
  "smtp_explicit_tls": null,
  "smtp_from": "*******************",
  "smtp_from_name": "Vaultwarden",
  "smtp_host": "*****************",
  "smtp_password": "***",
  "smtp_port": 587,
  "smtp_security": "starttls",
  "smtp_ssl": null,
  "smtp_timeout": 15,
  "smtp_username": "******",
  "templates_folder": "data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_sendmail": false,
  "use_syslog": false,
  "user_attachment_limit": null,
  "user_send_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

Steps To Reproduce

Export from Proton Pass as JSON
Go to Tools > Import
Select ProtonPass in File Format dropdown
Select Proton Pass export
Import
Go to Vaults
Select any of the newly imported items

Expected Result

I expect the Username field to be populated

Actual Result

The username field is empty.

Screenshots or Videos

No response

Logs

No response

Additional Context

It seems that the import isn't perfect with custom fields but most all of the other normal fields have imported as expected.

I suspect the issue is Proton Pass was recently updated to be able to have both a Username and Email in a single login entry. Without knowing what the old JSON looked like, I'd venture a guess the issue is the new output is a slightly different to export both fields and the username field isn't mapping correctly in the import.

Host/Server Operating System

Linux

Operating System Version

Ubuntu 20.04

Deployment method

Official Container Image

Custom deployment method

No response

Vaultwarden Build Version

v1.32.0

Clients

Web Vault

Client Version

v2024.6.2b

Originally created by @mzrimsek on GitHub (Aug 23, 2024). Original GitHub issue: https://github.com/dani-garcia/vaultwarden/issues/4886 ### Vaultwarden Support String ### Your environment (Generated via diagnostics page) * Vaultwarden version: v1.32.0 * Web-vault version: v2024.6.2b * OS/Arch: linux/x86_64 * Running within a container: true (Base: Debian) * Environment settings overridden: false * Uses a reverse proxy: true * IP Header check: true (X-Real-IP) * Internet access: true * Internet access via a proxy: false * DNS Check: true * Browser/Server Time Check: true * Server/NTP Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Database type: SQLite * Database version: 3.46.0 * Clients used: * Reverse proxy and version: * Other relevant information: ### Config (Generated via diagnostics page) <details><summary>Show Running Config</summary> **Environment settings which are overridden:** ```json { "_duo_akey": null, "_enable_duo": true, "_enable_email_2fa": true, "_enable_smtp": true, "_enable_yubico": true, "_icon_service_csp": "", "_icon_service_url": "", "_ip_header_enabled": true, "_max_note_size": 10000, "_smtp_img_src": "cid:", "admin_ratelimit_max_burst": 3, "admin_ratelimit_seconds": 300, "admin_session_lifetime": 20, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "auth_request_purge_schedule": "30 * * * * *", "authenticator_disable_time_drift": false, "data_folder": "data", "database_conn_init": "", "database_max_conns": 10, "database_timeout": 30, "database_url": "***************", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "domain": "*****://*****************", "domain_origin": "*****://*****************", "domain_path": "", "domain_set": true, "duo_context_purge_schedule": "30 * * * * *", "duo_host": null, "duo_ikey": null, "duo_skey": null, "duo_use_iframe": false, "email_2fa_auto_fallback": false, "email_2fa_enforce_on_verified_invite": false, "email_attempts_limit": 3, "email_change_allowed": true, "email_expiration_time": 600, "email_token_size": 6, "emergency_access_allowed": true, "emergency_notification_reminder_schedule": "0 3 * * * *", "emergency_request_timeout_schedule": "0 7 * * * *", "enable_db_wal": true, "enable_websocket": true, "event_cleanup_schedule": "0 10 0 * * *", "events_days_retain": null, "experimental_client_feature_flags": "fido2-vault-credentials", "extended_logging": true, "helo_name": null, "hibp_api_key": null, "http_request_block_non_global_ips": true, "http_request_block_regex": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "icon_redirect_code": 302, "icon_service": "internal", "incomplete_2fa_schedule": "30 * * * * *", "incomplete_2fa_time_limit": 3, "increase_note_size_limit": false, "invitation_expiration_hours": 120, "invitation_org_name": "Vaultwarden", "invitations_allowed": true, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": null, "log_level": "info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "login_ratelimit_max_burst": 10, "login_ratelimit_seconds": 60, "org_attachment_limit": null, "org_creation_users": "", "org_events_enabled": false, "org_groups_enabled": false, "password_hints_allowed": true, "password_iterations": 600000, "push_enabled": false, "push_identity_uri": "https://identity.bitwarden.com", "push_installation_id": "***", "push_installation_key": "***", "push_relay_uri": "https://push.bitwarden.com", "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sendmail_command": null, "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": false, "signups_allowed": true, "signups_domains_whitelist": "", "signups_verify": false, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": null, "smtp_debug": false, "smtp_embed_images": true, "smtp_explicit_tls": null, "smtp_from": "*******************", "smtp_from_name": "Vaultwarden", "smtp_host": "*****************", "smtp_password": "***", "smtp_port": 587, "smtp_security": "starttls", "smtp_ssl": null, "smtp_timeout": 15, "smtp_username": "******", "templates_folder": "data/templates", "tmp_folder": "data/tmp", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_sendmail": false, "use_syslog": false, "user_attachment_limit": null, "user_send_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ``` </details> ### Steps To Reproduce 1. Export from Proton Pass as JSON 2. Go to Tools > Import 3. Select ProtonPass in File Format dropdown 4. Select Proton Pass export 5. Import 6. Go to Vaults 7. Select any of the newly imported items ### Expected Result I expect the Username field to be populated ### Actual Result The username field is empty. ### Screenshots or Videos _No response_ ### Logs _No response_ ### Additional Context It seems that the import isn't perfect with custom fields but most all of the other normal fields have imported as expected. I suspect the issue is Proton Pass was recently updated to be able to have both a Username and Email in a single login entry. Without knowing what the old JSON looked like, I'd venture a guess the issue is the new output is a slightly different to export both fields and the username field isn't mapping correctly in the import. ### Host/Server Operating System Linux ### Operating System Version Ubuntu 20.04 ### Deployment method Official Container Image ### Custom deployment method _No response_ ### Vaultwarden Build Version v1.32.0 ### Clients Web Vault ### Client Version v2024.6.2b

kerem

2026-03-03 02:14:29 +03:00

closed this issue
added the
bug
label

kerem commented

2026-03-03 02:14:31 +03:00

Author

Owner

@BlackDex commented on GitHub (Aug 23, 2024):

I'm afraid that isn't something we can fix. Imports are handled in the client side and then send to the server in an encrypted form.

It might be that a newer client has fixed this already, but we currently can't update to a newer version yet.

I would suggest to check if you can export it in a different format and use that to import.

@BlackDex commented on GitHub (Aug 23, 2024): I'm afraid that isn't something we can fix. Imports are handled in the client side and then send to the server in an encrypted form. It might be that a newer client has fixed this already, but we currently can't update to a newer version yet. I would suggest to check if you can export it in a different format and use that to import.

kerem commented

2026-03-03 02:14:31 +03:00

Author

Owner

@BlackDex commented on GitHub (Aug 23, 2024):

Looks like they fixed it, though not sure.
https://github.com/bitwarden/clients/pull/9889
https://github.com/bitwarden/clients/pull/10471

But again, we can't update to a web-vault which has these fixes because of some technical dept we have to support these new web-vault versions.

Since this isn't specifically a Vaultwarden issue we can fix other then updating the web-vault I'm going to move this to a discussion.

@BlackDex commented on GitHub (Aug 23, 2024): Looks like they fixed it, though not sure. https://github.com/bitwarden/clients/pull/9889 https://github.com/bitwarden/clients/pull/10471 But again, we can't update to a web-vault which has these fixes because of some technical dept we have to support these new web-vault versions. Since this isn't specifically a Vaultwarden issue we can fix other then updating the web-vault I'm going to move this to a discussion.