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[GH-ISSUE #3024] Can't login via Desktop/Mobile Client - but Webclient works ... #1448

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opened 2026-03-03 02:09:17 +03:00 by kerem · 1 comment
kerem commented 2026-03-03 02:09:17 +03:00
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Originally created by @PeterIttner on GitHub (Dec 21, 2022).
Original GitHub issue: https://github.com/dani-garcia/vaultwarden/issues/3024

Subject of the issue

Can't login with official bitwarden Desktop and Mobile Clients to self-hosted vaultwarden anymore.
Login via web-interface works (therefore I know my credentials are correct).

Deployment environment

  • vaultwarden version: 1.22.2
  • Install method: Docker running in Synology NAS
  • Clients used: Desktop Client 2022.12.0
  • Reverse proxy: Vaultwarden is running in local network with a reverse proxy that handles https.
  • Database: SQLite with /data directory is mounted to local volume via docker

Steps to reproduce

  1. Start Bitwarden Desktop Client
  2. Configure Server URL in settings (including https://...)
  3. Login with username (email) and masterpassword

Expected behaviour

Should be logged in, like in web-client

Actual behaviour

Error: Username or Password incorrect

Troubleshooting data

Docker log:

[2022-12-21 11:01:49.194][vaultwarden::api::identity][ERROR] Username or password is incorrect. Try again. IP: XXXXX. Username: YYYYY.
Originally created by @PeterIttner on GitHub (Dec 21, 2022). Original GitHub issue: https://github.com/dani-garcia/vaultwarden/issues/3024 <!-- # ### NOTE: Please update to the latest version of vaultwarden before reporting an issue! This saves you and us a lot of time and troubleshooting. See: * https://github.com/dani-garcia/vaultwarden/issues/1180 * https://github.com/dani-garcia/vaultwarden/wiki/Updating-the-vaultwarden-image # ### --> <!-- Please fill out the following template to make solving your problem easier and faster for us. This is only a guideline. If you think that parts are unnecessary for your issue, feel free to remove them. Remember to hide/redact personal or confidential information, such as passwords, IP addresses, and DNS names as appropriate. --> ### Subject of the issue <!-- Describe your issue here. --> Can't login with official bitwarden Desktop and Mobile Clients to self-hosted vaultwarden anymore. Login via web-interface works (therefore I know my credentials are correct). ### Deployment environment <!-- ========================================================================================= Preferably, use the `Generate Support String` button on the admin page's Diagnostics tab. That will auto-generate most of the info requested in this section. ========================================================================================= --> <!-- The version number, obtained from the logs (at startup) or the admin diagnostics page --> <!-- This is NOT the version number shown on the web vault, which is versioned separately from vaultwarden --> <!-- Remember to check if your issue exists on the latest version first! --> * vaultwarden version: 1.22.2 <!-- How the server was installed: Docker image, OS package, built from source, etc. --> * Install method: Docker running in Synology NAS * Clients used: Desktop Client 2022.12.0 * Reverse proxy: Vaultwarden is running in local network with a reverse proxy that handles https. * Database: SQLite with `/data` directory is mounted to local volume via docker ### Steps to reproduce <!-- Tell us how to reproduce this issue. What parameters did you set (differently from the defaults) and how did you start vaultwarden? --> 1. Start Bitwarden Desktop Client 2. Configure Server URL in settings (including https://...) 3. Login with username (email) and masterpassword ### Expected behaviour <!-- Tell us what you expected to happen --> Should be logged in, like in web-client ### Actual behaviour Error: Username or Password incorrect ### Troubleshooting data Docker log: ``` [2022-12-21 11:01:49.194][vaultwarden::api::identity][ERROR] Username or password is incorrect. Try again. IP: XXXXX. Username: YYYYY. ```
kerem closed this issue 2026-03-03 02:09:18 +03:00
kerem commented 2026-03-03 02:09:19 +03:00
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@BlackDex commented on GitHub (Dec 21, 2022):

Please search before posting.
There are a lot of similar posts already.

Update to the latest version!

<!-- gh-comment-id:1361193230 --> @BlackDex commented on GitHub (Dec 21, 2022): Please search before posting. There are a lot of similar posts already. Update to the latest version!
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