[GH-ISSUE #1110] SMS -Backup+ unable to log into my email to backup SMS messages #890

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opened 2026-02-26 01:32:14 +03:00 by kerem · 3 comments

kerem commented

2026-02-26 01:32:14 +03:00

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Originally created by @Kjslota on GitHub (Dec 23, 2024).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/1110

I have been unable to back up my messages for months, say incorrect login or password. I have changed my email password and verified my IMAP settings, still not working. any suggestions? I have an Android phone S20

Originally created by @Kjslota on GitHub (Dec 23, 2024). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/1110 I have been unable to back up my messages for months, say incorrect login or password. I have changed my email password and verified my IMAP settings, still not working. any suggestions? I have an Android phone S20

kerem commented

2026-02-26 01:32:15 +03:00

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@VMACH8 commented on GitHub (Dec 23, 2024):

There's a number of solutions posted in the github thread. I use an app generated password via Google for the app, and I use Tasker to complete the auto backup.

@VMACH8 commented on GitHub (Dec 23, 2024): There's a number of solutions posted in the github thread. I use an app generated password via Google for the app, and I use Tasker to complete the auto backup.

kerem commented

2026-02-26 01:32:15 +03:00

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@HT-7 commented on GitHub (Mar 13, 2025):

#974

@HT-7 commented on GitHub (Mar 13, 2025): #974

kerem commented

2026-02-26 01:32:15 +03:00

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@kurahaupo commented on GitHub (Mar 16, 2025):

When you say "verified my IMAP settings", make sure you have not used the password you type to log into your account.

Make sure you have IMAP enabled on your Gmail account (idem) and that you've used an application password.

If that doesn't fix it, please create a log of the connection attempt:

In the app, go to
- advanced settings
  - Sync log [enabled]
  - Extra debug information [enabled]
- (back)
- BACKUP (the red button near the top)
- in the ⋮ menu
  - View log
Take screenshot
Use the Add files button under where you type your reply here to upload that screenshot

@kurahaupo commented on GitHub (Mar 16, 2025): When you say "verified my IMAP settings", make sure you have _not_ used [the password you type to log into your account](https://support.google.com/a/answer/9003945). Make sure you have IMAP enabled on your Gmail account (idem) and that you've used an [application password](https://support.google.com/accounts/answer/185833). If that doesn't fix it, please create a log of the connection attempt: - In the app, go to - advanced settings - Sync log _[**enabled**]_ - Extra debug information _[**enabled**]_ - _(back)_ - **`BACKUP`** (the red button near the top) - in the `⋮` menu - View log - Take screenshot - Use the `Add files` button under where you type your reply here to upload that screenshot