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[GH-ISSUE #1071] Unable to connect #857

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opened 2026-02-26 01:32:07 +03:00 by kerem · 8 comments

kerem commented

2026-02-26 01:32:07 +03:00

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Originally created by @mcelligott56 on GitHub (Sep 7, 2021).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/1071

Before you report your issue, please consider perusing the FAQ and searching the issues page to see if it has already been reported.

Expected behaviour

Actual behaviour

When I try to back up my messages, I get an error saying unable to connect.

Steps to reproduce the behaviour

Please specify the following:

Android version
My android version is 11
Phone model / brand
I have the Samsung galaxy s20 plus
SMS Backup+ version installed
The app version is 1.5.11
Messaging app
I use messages to send SMS and MMS.

Originally created by @mcelligott56 on GitHub (Sep 7, 2021). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/1071 Before you report your issue, please consider perusing the [FAQ](https://github.com/jberkel/sms-backup-plus#faq) and searching the issues page to see if it has already been reported. ### Expected behaviour ### Actual behaviour When I try to back up my messages, I get an error saying unable to connect. ### Steps to reproduce the behaviour ### Please specify the following: * Android version My android version is 11 * Phone model / brand I have the Samsung galaxy s20 plus * SMS Backup+ version installed The app version is 1.5.11 * Messaging app I use messages to send SMS and MMS. ![Screenshot_20210907-150054_SMS Backup+](https://user-images.githubusercontent.com/3492700/132398013-68b0cee4-26f7-4fed-86a7-0685544ab783.jpg) ![Screenshot_20210907-150054_SMS Backup+](https://user-images.githubusercontent.com/3492700/132398031-4aa3d3b3-8ff0-470f-9dea-e698ee9a168b.jpg) ![Screenshot_20210907-150102_SMS Backup+](https://user-images.githubusercontent.com/3492700/132398037-30637e1e-7ae3-4ca2-afac-65d888417444.jpg)

kerem closed this issue

2026-02-26 01:32:07 +03:00

kerem commented

2026-02-26 01:32:08 +03:00

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@kurahaupo commented on GitHub (Sep 28, 2021):

Unable to resolve host "imap.google.com": No address associated with hostname

It appears that Google have discontinued that name. (Geeze, thanks for letting us know...)

Change it to imap.gmail.com instead.

@kurahaupo commented on GitHub (Sep 28, 2021): > Unable to resolve host "imap.google.com": No address associated with hostname It appears that Google have discontinued that name. (Geeze, thanks for letting us know...) Change it to `imap.gmail.com` instead.

kerem commented

2026-02-26 01:32:08 +03:00

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@JerryTg commented on GitHub (Dec 29, 2021):

Is the APP still working with google email?
I have tried to backup my SMS/MMS, with various settings mentioned here, with no success.

Android version: 10
Samsung Galaxy Note 9
The app version is 1.5.11
Using Messages
When I try to connect,

"This app is blocked
This app tried to access sensitive info in your google Account. To keep your account safe, Google blocked access"

I used the updated IMAP address:
imap.gmail.com:993
used the google generated 16-digit app password

@JerryTg commented on GitHub (Dec 29, 2021): Is the APP still working with google email? I have tried to backup my SMS/MMS, with various settings mentioned here, with no success. Android version: 10 Samsung Galaxy Note 9 The app version is 1.5.11 Using Messages When I try to connect, "This app is blocked This app tried to access sensitive info in your google Account. To keep your account safe, Google blocked access" I used the updated IMAP address: imap.gmail.com:993 used the google generated 16-digit app password

kerem commented

2026-02-26 01:32:08 +03:00

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Owner

@kurahaupo commented on GitHub (Dec 30, 2021):

@JerryTg yes it still works for me.

When did you first install the app?

@kurahaupo commented on GitHub (Dec 30, 2021): @JerryTg yes it still works for me. When did you first install the app?

kerem commented

2026-02-26 01:32:08 +03:00

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Owner

@kurahaupo commented on GitHub (Dec 30, 2021):

@JerryTg your issue appears to be a duplicate of #1046.

@kurahaupo commented on GitHub (Dec 30, 2021): @JerryTg your issue appears to be a duplicate of #1046.

kerem commented

2026-02-26 01:32:08 +03:00

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Owner

@mcelligott56 commented on GitHub (Dec 30, 2021):

Go into custom imap server and under username, enter your Gmail address.
You will need to make an app password and enter that in the password field.
Follow the instructions in the following link to make an app password -
https://support.google.com/accounts/answer/185833?hl=en. Hope that helps.

Denis McElligott

On Wed, Dec 29, 2021, 17:02 JerryTg @.***> wrote:

Is the APP still working with google email?
I have tried to backup my SMS/MMS, with various settings mentioned here,
with no success.

Android version: 10
Samsung Galaxy Note 9
The app version is 1.5.11
Using Messages
When I try to connect,

"This app is blocked
This app tried to access sensitive info in your google Account. To keep
your account safe, Google blocked access"

I used the updated IMAP address:
imap.gmail.com:993
used the google generated 16-digit app password

—
Reply to this email directly, view it on GitHub
https://github.com/jberkel/sms-backup-plus/issues/1071#issuecomment-1002791937,
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You are receiving this because you authored the thread.Message ID:
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@mcelligott56 commented on GitHub (Dec 30, 2021): Go into custom imap server and under username, enter your Gmail address. You will need to make an app password and enter that in the password field. Follow the instructions in the following link to make an app password - https://support.google.com/accounts/answer/185833?hl=en. Hope that helps. Denis McElligott On Wed, Dec 29, 2021, 17:02 JerryTg ***@***.***> wrote: > Is the APP still working with google email? > I have tried to backup my SMS/MMS, with various settings mentioned here, > with no success. > > Android version: 10 > Samsung Galaxy Note 9 > The app version is 1.5.11 > Using Messages > When I try to connect, > > "This app is blocked > This app tried to access sensitive info in your google Account. To keep > your account safe, Google blocked access" > > I used the updated IMAP address: > imap.gmail.com:993 > used the google generated 16-digit app password > > — > Reply to this email directly, view it on GitHub > <https://github.com/jberkel/sms-backup-plus/issues/1071#issuecomment-1002791937>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AA2UWXFI6UMCASY7CFIMCUDUTOAPTANCNFSM5DTALFDQ> > . > Triage notifications on the go with GitHub Mobile for iOS > <https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675> > or Android > <https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>. > > You are receiving this because you authored the thread.Message ID: > ***@***.***> >

kerem commented

2026-02-26 01:32:08 +03:00

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Owner

@kurahaupo commented on GitHub (Dec 30, 2021):

@mcelligott56 Did changing the imap hostname resolve this issue?

@kurahaupo commented on GitHub (Dec 30, 2021): @mcelligott56 Did changing the imap hostname resolve this issue?

kerem commented

2026-02-26 01:32:08 +03:00

Author

Owner

@JerryTg commented on GitHub (Dec 30, 2021):

Ok, it's working now.
I think the problem last time was I changed the authentication back out of
the "Plain Text" after I input the password.
Somehow that probably erased the password I input, hence the error message.
I need to keep the authentication as plain text after input the password.
Thank you very much for the help.

Jerry

On Wed, Dec 29, 2021 at 9:05 PM Martin Kealey @.***>
wrote:

@mcelligott56 https://github.com/mcelligott56 Did changing the imap
hostname resolve this issue?

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You are receiving this because you were mentioned.Message ID:
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@JerryTg commented on GitHub (Dec 30, 2021): Ok, it's working now. I think the problem last time was I changed the authentication back out of the "Plain Text" after I input the password. Somehow that probably erased the password I input, hence the error message. I need to keep the authentication as plain text after input the password. Thank you very much for the help. Jerry On Wed, Dec 29, 2021 at 9:05 PM Martin Kealey ***@***.***> wrote: > @mcelligott56 <https://github.com/mcelligott56> Did changing the imap > hostname resolve this issue? > > — > Reply to this email directly, view it on GitHub > <https://github.com/jberkel/sms-backup-plus/issues/1071#issuecomment-1002874837>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AXC37XXV7SFLES4AMUED7GTUTPSDHANCNFSM5DTALFDQ> > . > Triage notifications on the go with GitHub Mobile for iOS > <https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675> > or Android > <https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>. > > You are receiving this because you were mentioned.Message ID: > ***@***.***> >

kerem commented

2026-02-26 01:32:08 +03:00

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Owner

@mcelligott56 commented on GitHub (Dec 30, 2021):

All I did was put my Gmail account in the username field and generate an
app password for the password field. I left the server field blank.

Denis McElligott

On Thu, Dec 30, 2021, 00:05 Martin Kealey @.***> wrote:

@mcelligott56 https://github.com/mcelligott56 Did changing the imap
hostname resolve this issue?

—
Reply to this email directly, view it on GitHub
https://github.com/jberkel/sms-backup-plus/issues/1071#issuecomment-1002874837,
or unsubscribe
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or Android
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You are receiving this because you were mentioned.Message ID:
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@mcelligott56 commented on GitHub (Dec 30, 2021): All I did was put my Gmail account in the username field and generate an app password for the password field. I left the server field blank. Denis McElligott On Thu, Dec 30, 2021, 00:05 Martin Kealey ***@***.***> wrote: > @mcelligott56 <https://github.com/mcelligott56> Did changing the imap > hostname resolve this issue? > > — > Reply to this email directly, view it on GitHub > <https://github.com/jberkel/sms-backup-plus/issues/1071#issuecomment-1002874837>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AA2UWXHFGKTSKANZ4A5M7GTUTPSDHANCNFSM5DTALFDQ> > . > Triage notifications on the go with GitHub Mobile for iOS > <https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675> > or Android > <https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>. > > You are receiving this because you were mentioned.Message ID: > ***@***.***> >