[GH-ISSUE #998] No autobackup after work around #795

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opened 2026-02-26 01:31:55 +03:00 by kerem · 3 comments

kerem commented

2026-02-26 01:31:55 +03:00

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Originally created by @Hippchikk on GitHub (Dec 15, 2019).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/998

I have applied the workaround for the google issue and was able to perform a manual back up. However, it is still not backing up automatically. I am including a screenshot of the log. It says Backup skipped, no connectivity and I get a NoConnectionException. I do not have the wifi option checked and I definitely had cell service so I am not sure what the problem is. I would appreciate any suggestions.

Please specify the following:

Android version 9
Samsung Galaxy S8
SMS Backup+ 1.5.1.1
Messaging app: Google Messages

Originally created by @Hippchikk on GitHub (Dec 15, 2019). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/998 I have applied the workaround for the google issue and was able to perform a manual back up. However, it is still not backing up automatically. I am including a screenshot of the log. It says Backup skipped, no connectivity and I get a NoConnectionException. I do not have the wifi option checked and I definitely had cell service so I am not sure what the problem is. I would appreciate any suggestions. ### Please specify the following: * Android version 9 * Samsung Galaxy S8 * SMS Backup+ 1.5.1.1 * Messaging app: Google Messages ![Screenshot_20191214-194850_SMS Backup+](https://user-images.githubusercontent.com/58894775/70856463-be598480-1eab-11ea-862b-c9d67babdef6.jpg)

kerem

2026-02-26 01:31:55 +03:00

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kerem commented

2026-02-26 01:31:55 +03:00

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@kurahaupo commented on GitHub (Dec 21, 2019):

Text in image reads:

/storage/emulated/0/Android/data/com.zego...

(some text scrolled out of view)
type=EVERYBODY}. backupType=INCOMING, debug=true, typesToBackup=[SMS,MMS,CALLLOG]}
12-14 10:20BackupState{currentSynedItems=3, itemsToSync=3, backupType=INCOMING, exception=null, state=FINISHED_BACKUP}
12-14 10:20 Bckup finished
12-14 18:26 Backup requested (incoming)
12-14 18:26 Backup skipped, no connectivity
12-14 18:26 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=INCOMING, exception=com.zegoggles.smssync.service.exception.NoConnnectionException, state=ERROR}
12-14 18:26 Backup finished

@kurahaupo commented on GitHub (Dec 21, 2019): Text in image reads: ### /storage/emulated/0/Android/data/com.zego... _(some text scrolled out of view)_ type=EVERYBODY}. backupType=INCOMING, debug=true, typesToBackup=[SMS,MMS,CALLLOG]} 12-14 10:20BackupState{currentSynedItems=3, itemsToSync=3, backupType=INCOMING, exception=null, state=FINISHED_BACKUP} 12-14 10:20 Bckup finished 12-14 18:26 Backup requested (incoming) 12-14 18:26 Backup skipped, no connectivity 12-14 18:26 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=INCOMING, exception=com.zegoggles.smssync.service.exception.NoConnnectionException, state=ERROR} 12-14 18:26 Backup finished

kerem commented

2026-02-26 01:31:55 +03:00

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@kurahaupo commented on GitHub (Dec 21, 2019):

This would appear to be a simple case of "connectivity loss".

Questions for research: Does this model of phone or OS version block internet access from background tasks?

@Hippchikk can you also check whether it makes any difference whether mobile data is disabled or wifi is disabled. (Typically, radio connections may be turned down or off to conserve power, and mobile data can be brought back up much more quickly than WiFi as long as the phone is still registered to a cell site.)

Also in your phone's settings, can you check the power optimisation settings and make sure it allows this app to run in the background? And that it's been granted all requested permissions?

@kurahaupo commented on GitHub (Dec 21, 2019): This would appear to be a simple case of "connectivity loss". Questions for research: Does this model of phone or OS version block internet access from background tasks? @Hippchikk can you also check whether it makes any difference whether mobile data is disabled or wifi is disabled. (Typically, radio connections may be turned down or off to conserve power, and mobile data can be brought back up much more quickly than WiFi as long as the phone is still registered to a cell site.) Also in your phone's settings, can you check the power optimisation settings and make sure it allows this app to run in the background? And that it's been granted all requested permissions?

kerem commented

2026-02-26 01:31:55 +03:00

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@kurahaupo commented on GitHub (Jun 11, 2021):

no response to follow-up questions

@kurahaupo commented on GitHub (Jun 11, 2021): no response to follow-up questions