[GH-ISSUE #902] Samsung Galaxy J7 Prime not all messages are being backed up in specific messages. #705

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opened 2026-02-26 01:31:24 +03:00 by kerem · 3 comments

kerem commented

2026-02-26 01:31:24 +03:00

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Originally created by @jaytime104 on GitHub (Jun 12, 2018).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/902

The log info:
https://gist.github.com/jaytime104/6ee03bc4a986e39affe0a78fa7d41ae0

Expected behaviour:
Back up all messages like it didnt on my old samsung s3

Actual behaviour:
Only backing up select peoples messages: its backing up everyones messages besides my wifes messeages its only geting a few of her messages. also call log is working fine.

Steps to reproduce the behaviour:
get a Samsung Galaxy J7 Prime and download the beta sms backup+ 1.5.11 and set the phone to back up all messages from standard message thing that came with the phone then youll notice that if the person had 30messages it would only back up like 18 of them also new incoming messages with the auto back up on set to 30min and 1min will only back up a message ever other 40 messages so im missing alot I set the battery to unmonitored apps so it wont go to sleep but its acking like it cant see thouse messages at all when i do a manual backup it says its done but its not done... Also my wife has the same for becuse i got a 2 for one and this is happening with her as well just instead of it being my text that arnt going though its her friend only like 20 out of the 300 went to the gmail.

Please specify the following:

Android version:
Nougat 7.0
Phone model / brand
Samsung Galaxy J7 Prime (32gb)
SMS Backup+ version installed
beta sms backup+ 1.5.11
Messaging app
Messages version 4.0.23

Originally created by @jaytime104 on GitHub (Jun 12, 2018). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/902 **The log info:** https://gist.github.com/jaytime104/6ee03bc4a986e39affe0a78fa7d41ae0 **Expected behaviour:** Back up all messages like it didnt on my old samsung s3 **Actual behaviour:** Only backing up select peoples messages: its backing up everyones messages besides my wifes messeages its only geting a few of her messages. also call log is working fine. **Steps to reproduce the behaviour:** get a Samsung Galaxy J7 Prime and download the beta sms backup+ 1.5.11 and set the phone to back up all messages from standard message thing that came with the phone then youll notice that if the person had 30messages it would only back up like 18 of them also new incoming messages with the auto back up on set to 30min and 1min will only back up a message ever other 40 messages so im missing alot I set the battery to unmonitored apps so it wont go to sleep but its acking like it cant see thouse messages at all when i do a manual backup it says its done but its not done... Also my wife has the same for becuse i got a 2 for one and this is happening with her as well just instead of it being my text that arnt going though its her friend only like 20 out of the 300 went to the gmail. **Please specify the following:** * **Android version:** Nougat 7.0 * **Phone model / brand** Samsung Galaxy J7 Prime (32gb) * **SMS Backup+ version installed** beta sms backup+ 1.5.11 * **Messaging app** Messages version 4.0.23

kerem commented

2026-02-26 01:31:24 +03:00

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@jacquiedv commented on GitHub (Jun 12, 2018):

My backups stopped when I updated the app. I am using a Samsung Galaxy J3 Luna Pro.

The log details backups through June 9th, but the APP reports the last backup happened April 28.
I have requested another backup and it appears to be processing more than 3,000 items.

@jacquiedv commented on GitHub (Jun 12, 2018): My backups stopped when I updated the app. I am using a Samsung Galaxy J3 Luna Pro. The log details backups through June 9th, but the APP reports the last backup happened April 28. I have requested another backup and it appears to be processing more than 3,000 items.

kerem commented

2026-02-26 01:31:24 +03:00

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@jaytime104 commented on GitHub (Jun 13, 2018):

this is my wifes phone all sms are sent to the email but randal and hubby are not being updated at all even if i reset the messages that did go to email are stagarded real bad there is like 100+ messages sent to these two ppl but the app just wont send them If i do it manualy are even try to just do the new messages by auto backup??? please help

@jaytime104 commented on GitHub (Jun 13, 2018): this is my wifes phone all sms are sent to the email but randal and hubby are not being updated at all even if i reset the messages that did go to email are stagarded real bad there is like 100+ messages sent to these two ppl but the app just wont send them If i do it manualy are even try to just do the new messages by auto backup??? please help ![sms3](https://user-images.githubusercontent.com/40209887/41360344-2bf5e1e8-6ef2-11e8-81ee-58f10123c13a.jpg)

kerem commented

2026-02-26 01:31:24 +03:00

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@jaytime104 commented on GitHub (Jun 14, 2018):

dose anyone work on this app anymore??

@jaytime104 commented on GitHub (Jun 14, 2018): dose anyone work on this app anymore??