[GH-ISSUE #899] SMB Backup+ is inactive #701

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opened 2026-02-26 01:31:23 +03:00 by kerem · 19 comments
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Originally created by @fkbreitl on GitHub (May 23, 2018).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/899

I noticed that SMS Backup+ does not backup automatically after switching from my Samsung S4 to S7.
When I open SMS Backup+ it says idle in green letters in the first line.
In the next line it shows the last backup time. When I click on the backup button a backup is done.
But it never happen automatically although automatic backups are activated.

I have already removed SMS Backup+ from battery optimization standby and made sure it is active.
However this doesn't seem to help.

  • Android version: 7.0
  • Phone model / brand: Samsung Galaxy S7
  • SMS Backup+ version: 1.5.11
  • Messaging app: default
Originally created by @fkbreitl on GitHub (May 23, 2018). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/899 I noticed that SMS Backup+ does not backup automatically after switching from my Samsung S4 to S7. When I open SMS Backup+ it says `idle` in green letters in the first line. In the next line it shows the last backup time. When I click on the backup button a backup is done. But it never happen automatically although automatic backups are activated. I have already removed SMS Backup+ from battery optimization standby and made sure it is active. However this doesn't seem to help. * Android version: 7.0 * Phone model / brand: Samsung Galaxy S7 * SMS Backup+ version: 1.5.11 * Messaging app: default
kerem 2026-02-26 01:31:23 +03:00
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@jberkel commented on GitHub (Jun 5, 2018):

Can you send some log files please, with "extra debug information" enabled? see

https://github.com/jberkel/sms-backup-plus/#i-want-to-file-a-bug-report-what-should-i-do

<!-- gh-comment-id:394682978 --> @jberkel commented on GitHub (Jun 5, 2018): Can you send some log files please, with "extra debug information" enabled? see https://github.com/jberkel/sms-backup-plus/#i-want-to-file-a-bug-report-what-should-i-do
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@jenicbear commented on GitHub (Jun 6, 2018):

Same issue, only mine says idle instead of inactive
Same phone same versions of both

<!-- gh-comment-id:395145384 --> @jenicbear commented on GitHub (Jun 6, 2018): Same issue, only mine says idle instead of inactive Same phone same versions of both
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@fkbreitl commented on GitHub (Jun 7, 2018):

Sorry, mine says "idle", too in English. In German it says "Inaktiv". I will fix this in my previous post.

Here is my sms_backup_plus.log

These are the manual logs. As you can see, no new logs have been created automatically since then. That means its SMS Backup+ is idle.

<!-- gh-comment-id:395358342 --> @fkbreitl commented on GitHub (Jun 7, 2018): Sorry, mine says "idle", too in English. In German it says "Inaktiv". I will fix this in my previous post. Here is my [sms_backup_plus.log](https://gist.github.com/fkbreitl/15d14f2ffa6bda02e74353cd0824bdc4#file-sms_backup_plus-log) These are the manual logs. As you can see, no new logs have been created automatically since then. That means its SMS Backup+ is idle.
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@immae commented on GitHub (Jul 4, 2018):

Same issue here, I just discovered the hard way that automatic backups stopped in April 2018. Without configuration change on my part, so probably due to the SMSBackup+ upgrade.

Android 6.0.1 (Fairphone 2 Open OS)
Sms Backup+ version 1.5.11 from F-droid store
Default sms application
I’m using my own IMAP connection
Manual backups seem to work

<!-- gh-comment-id:402374565 --> @immae commented on GitHub (Jul 4, 2018): Same issue here, I just discovered the hard way that automatic backups stopped in April 2018. Without configuration change on my part, so probably due to the SMSBackup+ upgrade. Android 6.0.1 (Fairphone 2 Open OS) Sms Backup+ version 1.5.11 from F-droid store Default sms application I’m using my own IMAP connection Manual backups seem to work
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@jenicbear commented on GitHub (Jul 4, 2018):

I've since upgraded to Samsung S9
So running Android 8.0
Still auto update isn't working, have to use manual

<!-- gh-comment-id:402542586 --> @jenicbear commented on GitHub (Jul 4, 2018): I've since upgraded to Samsung S9 So running Android 8.0 Still auto update isn't working, have to use manual
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@jcrben commented on GitHub (Jul 14, 2018):

Perhaps try other messaging apps?

I'm using Pulse SMS https://messenger.klinkerapps.com/ with LGv20 Android 7.0 with 1.5.11 and automatic backup works reliably.

<!-- gh-comment-id:405048879 --> @jcrben commented on GitHub (Jul 14, 2018): Perhaps try other messaging apps? I'm using Pulse SMS https://messenger.klinkerapps.com/ with LGv20 Android 7.0 with 1.5.11 and automatic backup works reliably.
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@fkbreitl commented on GitHub (Jul 15, 2018):

Unfortunately Pulse SMS does not backup SMS to email, but some others do.

<!-- gh-comment-id:405079648 --> @fkbreitl commented on GitHub (Jul 15, 2018): Unfortunately Pulse SMS does not backup SMS to email, but some others do.
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@wpcprez commented on GitHub (Aug 29, 2018):

I have the same issue with 2 devices that upgraded from S5 to S7 and Galaxy Tab A to S7. My phone that upgraded from S7 to S8+ works fine.

<!-- gh-comment-id:417137890 --> @wpcprez commented on GitHub (Aug 29, 2018): I have the same issue with 2 devices that upgraded from S5 to S7 and Galaxy Tab A to S7. My phone that upgraded from S7 to S8+ works fine.
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@andreaallred76 commented on GitHub (Nov 20, 2018):

What messaging apps work with your app if Pulse doesn’t?

<!-- gh-comment-id:440210908 --> @andreaallred76 commented on GitHub (Nov 20, 2018): What messaging apps work with your app if Pulse doesn’t?
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@LegoChicken commented on GitHub (Jan 16, 2019):

Automatic backup doesn't work on Moto G6 Andriod 8. Manual back works.

<!-- gh-comment-id:454768277 --> @LegoChicken commented on GitHub (Jan 16, 2019): Automatic backup doesn't work on Moto G6 Andriod 8. Manual back works.
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@wpcprez commented on GitHub (Jan 16, 2019):

I think I figured this out. It's related to power saving. When I turn off power saving it works fine but if it's on this app stops working.

<!-- gh-comment-id:454858837 --> @wpcprez commented on GitHub (Jan 16, 2019): I think I figured this out. It's related to power saving. When I turn off power saving it works fine but if it's on this app stops working.
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@LegoChicken commented on GitHub (Jan 25, 2019):

For me, it works if enable the "Old backup scheduler". I also got battery optimisation turned off. Just turning battery optimisation off didn't work by itself. I don't know what happens if I turn battery optimisation back on and keep using the "Old backup scheduler".

<!-- gh-comment-id:457681298 --> @LegoChicken commented on GitHub (Jan 25, 2019): For me, it works if enable the "Old backup scheduler". I also got battery optimisation turned off. Just turning battery optimisation off didn't work by itself. I don't know what happens if I turn battery optimisation back on and keep using the "Old backup scheduler".
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@wpcprez commented on GitHub (Jan 25, 2019):

new or old scheduler didn't make a difference for me. The power saver mode on samsung phones was causing the issue.

<!-- gh-comment-id:457683835 --> @wpcprez commented on GitHub (Jan 25, 2019): new or old scheduler didn't make a difference for me. The power saver mode on samsung phones was causing the issue.
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@fkbreitl commented on GitHub (Jan 26, 2019):

Meanwhile I have Android version 8.0 on my Samsung Galaxy S7, but I am still seeing "inaktiv" after turning power saver mode off and old scheduler on.
It does not work!

<!-- gh-comment-id:457829789 --> @fkbreitl commented on GitHub (Jan 26, 2019): Meanwhile I have Android version 8.0 on my Samsung Galaxy S7, but I am still seeing "inaktiv" after turning power saver mode off and old scheduler on. It does not work!
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@wpcprez commented on GitHub (Jan 26, 2019):

On the s7 make sure to set the app to unmonitored in the device maintenance / battery screen. It could be putting it to sleep

<!-- gh-comment-id:457866118 --> @wpcprez commented on GitHub (Jan 26, 2019): On the s7 make sure to set the app to unmonitored in the device maintenance / battery screen. It could be putting it to sleep
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@andreaallred76 commented on GitHub (Jan 26, 2019):

I’ve done this. It will manually sync but not automatically.

Thanks,
Andrea

On Jan 26, 2019, at 2:08 PM, wpcprez <notifications@github.commailto:notifications@github.com> wrote:

On the s7 make sure to set the app to unmonitored in the device maintenance / battery screen. It could be putting it to sleep


You are receiving this because you commented.
Reply to this email directly, view it on GitHubhttps://github.com/jberkel/sms-backup-plus/issues/899#issuecomment-457866118, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AqowUjvx4Q5TrQmogmswo9gWWYK9FXCpks5vHMO2gaJpZM4UKLmn.

<!-- gh-comment-id:457872195 --> @andreaallred76 commented on GitHub (Jan 26, 2019): I’ve done this. It will manually sync but not automatically. Thanks, Andrea On Jan 26, 2019, at 2:08 PM, wpcprez <notifications@github.com<mailto:notifications@github.com>> wrote: On the s7 make sure to set the app to unmonitored in the device maintenance / battery screen. It could be putting it to sleep — You are receiving this because you commented. Reply to this email directly, view it on GitHub<https://github.com/jberkel/sms-backup-plus/issues/899#issuecomment-457866118>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AqowUjvx4Q5TrQmogmswo9gWWYK9FXCpks5vHMO2gaJpZM4UKLmn>.
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@fkbreitl commented on GitHub (Jan 27, 2019):

That's true. Unmonitored will not make a difference and will not sync automatically.

<!-- gh-comment-id:457892806 --> @fkbreitl commented on GitHub (Jan 27, 2019): That's true. Unmonitored will not make a difference and will not sync automatically.
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@wpcprez commented on GitHub (Jan 27, 2019):

On 2 of my kids s7 devices I had to unmonitored and leave power save off and then it started to work automatically again. Ymmv

<!-- gh-comment-id:457893589 --> @wpcprez commented on GitHub (Jan 27, 2019): On 2 of my kids s7 devices I had to unmonitored and leave power save off and then it started to work automatically again. Ymmv
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@kurahaupo commented on GitHub (Jul 8, 2021):

Thanks everyone for the feedback.

Using the new Oreo JobScheduler API is on the roadmap.

I'm marking this as a duplicate of #758 just so we can track one issue and keep all the feedback in one place.

<!-- gh-comment-id:876790634 --> @kurahaupo commented on GitHub (Jul 8, 2021): Thanks everyone for the feedback. Using the new Oreo JobScheduler API is on the roadmap. I'm marking this as a duplicate of #758 just so we can track one issue and keep all the feedback in one place.
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