[GH-ISSUE #894] Wrong email account when using Exchange + GMail #697

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opened 2026-02-26 01:31:23 +03:00 by kerem · 1 comment

kerem commented

2026-02-26 01:31:23 +03:00

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Originally created by @g-balkany on GitHub (May 2, 2018).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/894

Hi! I love this little app... it's very helpful for many reasons.

Recently I installed a MS Exchange email account on my phone, in addition to the GMail and IMAP accounts already there. There are now three accounts on the phone.

I am using GMail authentication in your app, not IMAP plain text. The Exchange account is set up using Exchange ActiveSync and doesn't use IMAP at all as far as I know.

Bizarrely, now all of my SMS from your program goes to the Exchange account instead of GMail. I cannot figure out why? The GMail account is my primary account in my settings, by the way.

Expected behaviour

SMS will be backed up to GMail.

Actual behaviou

SMS is sent to Exchange server.

Steps to reproduce the behaviour

Install Exchange account using Exchange ActiveSync.

Please specify the following:

Android version

6.0.1

Phone model / brand

Samsung Note 5

SMS Backup+ version installed

Latest

Messaging app

Default in OS

Originally created by @g-balkany on GitHub (May 2, 2018). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/894 Hi! I love this little app... it's very helpful for many reasons. Recently I installed a MS Exchange email account on my phone, in addition to the GMail and IMAP accounts already there. There are now three accounts on the phone. I am using GMail authentication in your app, not IMAP plain text. The Exchange account is set up using Exchange ActiveSync and doesn't use IMAP at all as far as I know. Bizarrely, now all of my SMS from your program goes to the Exchange account instead of GMail. I cannot figure out why? The GMail account is my primary account in my settings, by the way. ### Expected behaviour SMS will be backed up to GMail. ### Actual behaviou SMS is sent to Exchange server. ### Steps to reproduce the behaviour Install Exchange account using Exchange ActiveSync. ### Please specify the following: * Android version 6.0.1 * Phone model / brand Samsung Note 5 * SMS Backup+ version installed Latest * Messaging app Default in OS

kerem added the

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2026-02-26 01:31:23 +03:00

kerem commented

2026-02-26 01:31:23 +03:00

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@jcrben commented on GitHub (Jul 14, 2018):

Thanks for your report!

Given that you're using this unusual setup, I wouldn't expect a fix anytime soon. You'll probably need to debug this on your own or hire someone to fix it. But we'll leave this open in case someone has some ideas. Sorry 😞

@jcrben commented on GitHub (Jul 14, 2018): Thanks for your report! Given that you're using this unusual setup, I wouldn't expect a fix anytime soon. You'll probably need to debug this on your own or hire someone to fix it. But we'll leave this open in case someone has some ideas. Sorry 😞