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[GH-ISSUE #855] Backup causing app to crash with empty log #677

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opened 2026-02-26 01:31:19 +03:00 by kerem · 8 comments

kerem commented

2026-02-26 01:31:19 +03:00

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Originally created by @tysoncecka on GitHub (Mar 19, 2018).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/855

Every time the app tries to auto backup or manually backup it crashes without error and the log is showing as empty in app. It appears like it is backing up recent messages before crashing but is stuck on some older message as it never completed the intial backup of all history. Thanks

Originally created by @tysoncecka on GitHub (Mar 19, 2018). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/855 Every time the app tries to auto backup or manually backup it crashes without error and the log is showing as empty in app. It appears like it is backing up recent messages before crashing but is stuck on some older message as it never completed the intial backup of all history. Thanks

kerem

2026-02-26 01:31:19 +03:00

closed this issue
added the
v1.5.10
label

kerem commented

2026-02-26 01:31:19 +03:00

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@jberkel commented on GitHub (Mar 20, 2018):

Which version of the app are you using? If it's 1.5.10, please try a new beta from https://github.com/jberkel/sms-backup-plus/releases to see if you can reproduce the crash there

@jberkel commented on GitHub (Mar 20, 2018): Which version of the app are you using? If it's 1.5.10, please try a new beta from https://github.com/jberkel/sms-backup-plus/releases to see if you can reproduce the crash there

kerem commented

2026-02-26 01:31:19 +03:00

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@tysoncecka commented on GitHub (Mar 20, 2018):

I was able successfully backup with the latest beta thanks. It appears to
have other issues though like visually reverting to Idle status even though
it is still backing up when it is switched as the main app.

Thanks for the help! I'm new to Android - will this app now automatically
update or do I need to install it from the play store again?

On Tue, Mar 20, 2018, 1:25 AM Jan Berkel notifications@github.com wrote:

Which version of the app are you using? If it's 1.5.10, please try a new
beta from https://github.com/jberkel/sms-backup-plus/releases to see if
you can reproduce the crash there

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https://github.com/jberkel/sms-backup-plus/issues/855#issuecomment-374513145,
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--
Tyson Cecka
email: tyson@cecka.me

@tysoncecka commented on GitHub (Mar 20, 2018): I was able successfully backup with the latest beta thanks. It appears to have other issues though like visually reverting to Idle status even though it is still backing up when it is switched as the main app. Thanks for the help! I'm new to Android - will this app now automatically update or do I need to install it from the play store again? On Tue, Mar 20, 2018, 1:25 AM Jan Berkel <notifications@github.com> wrote: > Which version of the app are you using? If it's 1.5.10, please try a new > beta from https://github.com/jberkel/sms-backup-plus/releases to see if > you can reproduce the crash there > > — > You are receiving this because you authored the thread. > Reply to this email directly, view it on GitHub > <https://github.com/jberkel/sms-backup-plus/issues/855#issuecomment-374513145>, > or mute the thread > <https://github.com/notifications/unsubscribe-auth/AAmxfmmHogMOLjEwLM8T_C983iPkoLzjks5tgL0UgaJpZM4SxAfS> > . > -- Tyson Cecka email: tyson@cecka.me

kerem commented

2026-02-26 01:31:19 +03:00

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@jberkel commented on GitHub (Mar 20, 2018):

If you installed the APK manually it won't automatically update.

If you want you can join the beta program by visiting https://play.google.com/apps/testing/com.zegoggles.smssync, then you'll automatically get new beta updates.

Can you explain a bit more the issue you experienced, with steps to reproduce? Initiate backup, switch to another app, then switch back?

@jberkel commented on GitHub (Mar 20, 2018): If you installed the APK manually it won't automatically update. If you want you can join the beta program by visiting https://play.google.com/apps/testing/com.zegoggles.smssync, then you'll automatically get new beta updates. Can you explain a bit more the issue you experienced, with steps to reproduce? Initiate backup, switch to another app, then switch back?

kerem commented

2026-02-26 01:31:19 +03:00

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@tysoncecka commented on GitHub (Mar 20, 2018):

Thanks, yes the issue was that it was backing up and I switched to another
app. When coming back it showed as idle and hitting the backup button
actually caused it to cancel the backup that was actually happening in the
background (the persistent notification actually showed it correctly). I
was also doing YouTube picture in picture at the time and other apps with
screen drawing permissions which could have contributed. Happened
consistently.

On Tue, Mar 20, 2018, 3:04 PM Jan Berkel notifications@github.com wrote:

If you installed the APK manually it won't automatically update.

If you want you can join the beta program by visiting
https://play.google.com/apps/testing/com.zegoggles.smssync, then you'll
automatically get new beta updates.

Can you explain a bit more the issue you experienced, with steps to
reproduce? Initiate backup, switch to another app, then switch back?

—
You are receiving this because you authored the thread.
Reply to this email directly, view it on GitHub
https://github.com/jberkel/sms-backup-plus/issues/855#issuecomment-374772961,
or mute the thread
https://github.com/notifications/unsubscribe-auth/AAmxfra_xYsQ6GKO5CZ7GPjoTkUQ5_8cks5tgXzzgaJpZM4SxAfS
.

--
Tyson Cecka
email: tyson@cecka.me

@tysoncecka commented on GitHub (Mar 20, 2018): Thanks, yes the issue was that it was backing up and I switched to another app. When coming back it showed as idle and hitting the backup button actually caused it to cancel the backup that was actually happening in the background (the persistent notification actually showed it correctly). I was also doing YouTube picture in picture at the time and other apps with screen drawing permissions which could have contributed. Happened consistently. On Tue, Mar 20, 2018, 3:04 PM Jan Berkel <notifications@github.com> wrote: > If you installed the APK manually it won't automatically update. > > If you want you can join the beta program by visiting > https://play.google.com/apps/testing/com.zegoggles.smssync, then you'll > automatically get new beta updates. > > Can you explain a bit more the issue you experienced, with steps to > reproduce? Initiate backup, switch to another app, then switch back? > > — > You are receiving this because you authored the thread. > Reply to this email directly, view it on GitHub > <https://github.com/jberkel/sms-backup-plus/issues/855#issuecomment-374772961>, > or mute the thread > <https://github.com/notifications/unsubscribe-auth/AAmxfra_xYsQ6GKO5CZ7GPjoTkUQ5_8cks5tgXzzgaJpZM4SxAfS> > . > -- Tyson Cecka email: tyson@cecka.me

kerem commented

2026-02-26 01:31:19 +03:00

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@jberkel commented on GitHub (Mar 20, 2018):

Thanks, I created a new issue (#856) and will close this one.

@jberkel commented on GitHub (Mar 20, 2018): Thanks, I created a new issue (#856) and will close this one.

kerem commented

2026-02-26 01:31:19 +03:00

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@jberkel commented on GitHub (Mar 23, 2018):

@tysoncecka this should be fixed in beta-15 (rolling out now). Could you please verify? Thanks!

@jberkel commented on GitHub (Mar 23, 2018): @tysoncecka this should be fixed in beta-15 (rolling out now). Could you please verify? Thanks!

kerem commented

2026-02-26 01:31:19 +03:00

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@tysoncecka commented on GitHub (Mar 23, 2018):

Might be doing something wrong but nothing seems to happen when I try to
open beta 15. On latest Android 8.1.0

On Thu, Mar 22, 2018, 5:29 PM Jan Berkel notifications@github.com wrote:

@tysoncecka https://github.com/tysoncecka this should be fixed in
beta-15 (rolling out now). Could you please verify? Thanks!

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You are receiving this because you were mentioned.

Reply to this email directly, view it on GitHub
https://github.com/jberkel/sms-backup-plus/issues/855#issuecomment-375500971,
or mute the thread
https://github.com/notifications/unsubscribe-auth/AAmxfmAE6Gj8w61GXJPVgdoGSQA5zihvks5thEHSgaJpZM4SxAfS
.

-- Tyson Cecka
email: tyson@cecka.me

@tysoncecka commented on GitHub (Mar 23, 2018): Might be doing something wrong but nothing seems to happen when I try to open beta 15. On latest Android 8.1.0 On Thu, Mar 22, 2018, 5:29 PM Jan Berkel <notifications@github.com> wrote: > @tysoncecka <https://github.com/tysoncecka> this should be fixed in > beta-15 (rolling out now). Could you please verify? Thanks! > > — > You are receiving this because you were mentioned. > > > Reply to this email directly, view it on GitHub > <https://github.com/jberkel/sms-backup-plus/issues/855#issuecomment-375500971>, > or mute the thread > <https://github.com/notifications/unsubscribe-auth/AAmxfmAE6Gj8w61GXJPVgdoGSQA5zihvks5thEHSgaJpZM4SxAfS> > . > -- -- Tyson Cecka email: tyson@cecka.me

kerem commented

2026-02-26 01:31:19 +03:00

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@jberkel commented on GitHub (Mar 23, 2018):

@tysoncecka sorry, bad update. there's new beta (-16) which doesn't crash

@jberkel commented on GitHub (Mar 23, 2018): @tysoncecka sorry, bad update. there's new beta (-16) which doesn't crash