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[GH-ISSUE #838] SMS MMS Call Log not backing up on LG G6 #662

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opened 2026-02-26 01:31:15 +03:00 by kerem · 7 comments

kerem commented

2026-02-26 01:31:15 +03:00

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Originally created by @jmarfey on GitHub (Feb 8, 2018).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/838

Used sms backup on my old phone and worked great, very happy. Installed SMS backup on my new LG G6 and all appears the same but does not back up. Status reads 'last back up Dec 4' (my last backup before upgrading my phone). When I initiate backup it recognizes there are new items to back up then counts down the list of item numbers very quickly (seconds) but without displaying the progress bar indicating upload to gmail. When finished status reads done 'there are no items to back up'. Yet nothing appears in my gmail sms folder since Dec 4 backup from my old phone. Have tried reinstalling the app but keeps doing the same. Phone is LG G6, android version 7.0, SMS Backup version 1.5.10 set with 'XOAuth' for gmail authentication. Hoping you can help solve this problem. Thanks in advance. Johan

Originally created by @jmarfey on GitHub (Feb 8, 2018). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/838 Used sms backup on my old phone and worked great, very happy. Installed SMS backup on my new LG G6 and all appears the same but does not back up. Status reads 'last back up Dec 4' (my last backup before upgrading my phone). When I initiate backup it recognizes there are new items to back up then counts down the list of item numbers very quickly (seconds) but without displaying the progress bar indicating upload to gmail. When finished status reads done 'there are no items to back up'. Yet nothing appears in my gmail sms folder since Dec 4 backup from my old phone. Have tried reinstalling the app but keeps doing the same. Phone is LG G6, android version 7.0, SMS Backup version 1.5.10 set with 'XOAuth' for gmail authentication. Hoping you can help solve this problem. Thanks in advance. Johan

kerem

2026-02-26 01:31:15 +03:00

closed this issue
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kerem commented

2026-02-26 01:31:16 +03:00

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@jberkel commented on GitHub (Mar 28, 2018):

Can you try the beta?
https://github.com/jberkel/sms-backup-plus#beta-testing

@jberkel commented on GitHub (Mar 28, 2018): Can you try the beta? https://github.com/jberkel/sms-backup-plus#beta-testing

kerem commented

2026-02-26 01:31:16 +03:00

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@infectiousintegrity commented on GitHub (Apr 4, 2018):

I have the beta and an LG Aristo with android 7.0 I have a few specific contacts, they seem to be all verizon customers that this simply does NOT backup incoming messages from. I have been messing with this for over 3 months, tried uninstalling rooting and reinstalling and about every single other sms backup tool out there, I need this for court and its critical

@infectiousintegrity commented on GitHub (Apr 4, 2018): I have the beta and an LG Aristo with android 7.0 I have a few specific contacts, they seem to be all verizon customers that this simply does NOT backup incoming messages from. I have been messing with this for over 3 months, tried uninstalling rooting and reinstalling and about every single other sms backup tool out there, I need this for court and its critical

kerem commented

2026-02-26 01:31:16 +03:00

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@jmarfey commented on GitHub (Apr 4, 2018):

Hi Jan,
Thank you so much.
Is the github link below to the beta? Anything I need to know before tryng
it?
Thanks,
Johan

On Wednesday, March 28, 2018, Jan Berkel notifications@github.com wrote:

Can you try the beta?
https://github.com/jberkel/sms-backup-plus#beta-testing

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@jmarfey commented on GitHub (Apr 4, 2018): Hi Jan, Thank you so much. Is the github link below to the beta? Anything I need to know before tryng it? Thanks, Johan On Wednesday, March 28, 2018, Jan Berkel <notifications@github.com> wrote: > Can you try the beta? > https://github.com/jberkel/sms-backup-plus#beta-testing > > — > You are receiving this because you modified the open/close state. > Reply to this email directly, view it on GitHub > <https://github.com/jberkel/sms-backup-plus/issues/838#issuecomment-377024552>, > or mute the thread > <https://github.com/notifications/unsubscribe-auth/Aihjq1o1ncrAgaLKQGmNe-O_tke1mMlVks5ti_H-gaJpZM4R92Ws> > . >

kerem commented

2026-02-26 01:31:16 +03:00

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@kurahaupo commented on GitHub (Apr 26, 2020):

@jmarfey did the beta fix the problem for you?

Does this problem still exist in the most recent version of SMS Backup? (There have been more updates to SMS Backup since 1.5β.)

@kurahaupo commented on GitHub (Apr 26, 2020): @jmarfey did the beta fix the problem for you? Does this problem still exist in the most recent version of SMS Backup? (There have been more updates to SMS Backup since 1.5β.)

kerem commented

2026-02-26 01:31:16 +03:00

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@infectiousintegrity commented on GitHub (Apr 26, 2020):

This is the only SMS backup app I have ever successfully trusted but the
phone I could not ever get it to work on was an LG aristo. Rooting the
phone & beta didn't help at all---,I needed it for a custody battle,in
which the phone itself was physically stolen from my car right.before.court
so I cant even attempt to help problem solve now...sorry....I've never had
a problem with any other phone

..yet...I'm just getting ready to download it to my Samsung Note 9....but
it worked flawlessly with both my cheapo galaxy J-series phones.

On Sun, Apr 26, 2020, 12:21 AM Martin Kealey notifications@github.com
wrote:

@jmarfey https://github.com/jmarfey did the beta fix the problem for
you?

Does this problem still exist in the most recent version of SMS Backup?
(There have been more updates to SMS Backup since 1.5β.)

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You are receiving this because you commented.
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@infectiousintegrity commented on GitHub (Apr 26, 2020): This is the only SMS backup app I have ever successfully trusted but the phone I could not ever get it to work on was an LG aristo. Rooting the phone & beta didn't help at all---,I needed it for a custody battle,in which the phone itself was physically stolen from my car right.before.court so I cant even attempt to help problem solve now...sorry....I've never had a problem with any other phone ..yet...I'm just getting ready to download it to my Samsung Note 9....but it worked flawlessly with both my cheapo galaxy J-series phones. On Sun, Apr 26, 2020, 12:21 AM Martin Kealey <notifications@github.com> wrote: > @jmarfey <https://github.com/jmarfey> did the beta fix the problem for > you? > > Does this problem still exist in the most recent version of SMS Backup? > (There have been more updates to SMS Backup since 1.5β.) > > — > You are receiving this because you commented. > Reply to this email directly, view it on GitHub > <https://github.com/jberkel/sms-backup-plus/issues/838#issuecomment-619500380>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AITR6CNGZSF5KIETE5SYQVLROPOJLANCNFSM4EPXMWWA> > . >

kerem commented

2026-02-26 01:31:16 +03:00

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@kurahaupo commented on GitHub (Apr 27, 2020):

Ooof, I'm sorry about the theft and the court battle; each of those would be difficult to deal with on its own, but together, oh dang.

It seems like you're no longer using the LG Aristo so I'm going to close this ticket for now, but feel free to re-open it if you're still having trouble with that phone (or with any other).

@kurahaupo commented on GitHub (Apr 27, 2020): Ooof, I'm sorry about the theft and the court battle; each of those would be difficult to deal with on its own, but together, oh dang. It seems like you're no longer using the LG Aristo so I'm going to close this ticket for now, but feel free to re-open it if you're still having trouble with that phone (or with any other).

kerem commented

2026-02-26 01:31:16 +03:00

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Owner

@infectiousintegrity commented on GitHub (Apr 27, 2020):

I am so sorry,I was unaware it was still open....the court battle ended
well actually,thanks in part to the fact that I had your app that enabled
me to obtain,in court approval format ALL of the other communication
between my daughters father & myself. It proved a pattern of control and
intimidation as well as a disregard for communication and a refusal to
cooperate for our daughters best interest...

So I owe you a very long overdue thank you!

On Sun, Apr 26, 2020, 8:19 PM Martin Kealey notifications@github.com
wrote:

Ooof, I'm sorry about the theft and the court battle; each of those would
be difficult to deal with on its own, but together, oh dang.

It seems like you're no longer using the LG Aristo so I'm going to close
this ticket for now, but feel free to re-open it if you're still having
trouble with that phone (or with any other).

—
You are receiving this because you commented.
Reply to this email directly, view it on GitHub
https://github.com/jberkel/sms-backup-plus/issues/838#issuecomment-619688990,
or unsubscribe
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.

@infectiousintegrity commented on GitHub (Apr 27, 2020): I am so sorry,I was unaware it was still open....the court battle ended well actually,thanks in part to the fact that I had your app that enabled me to obtain,in court approval format ALL of the other communication between my daughters father & myself. It proved a pattern of control and intimidation as well as a disregard for communication and a refusal to cooperate for our daughters best interest... So I owe you a very long overdue thank you! On Sun, Apr 26, 2020, 8:19 PM Martin Kealey <notifications@github.com> wrote: > Ooof, I'm sorry about the theft and the court battle; each of those would > be difficult to deal with on its own, but together, oh dang. > > It seems like you're no longer using the LG Aristo so I'm going to close > this ticket for now, but feel free to re-open it if you're still having > trouble with that phone (or with any other). > > — > You are receiving this because you commented. > Reply to this email directly, view it on GitHub > <https://github.com/jberkel/sms-backup-plus/issues/838#issuecomment-619688990>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AITR6CMBHYD6JWOGFTXHKSTROT2UTANCNFSM4EPXMWWA> > . >