[GH-ISSUE #776] Backup misses hangouts SMS messages on Project Fi #638

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opened 2026-02-26 01:31:11 +03:00 by kerem · 2 comments
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Originally created by @redstone99 on GitHub (Aug 5, 2017).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/776

SMS Backup+ 1.5.10 doesn't seem to back up SMS messages when using hangouts for SMS. This is on Android 7.1.2 (Nexus 5x) and Project Fi.

When I initiate a backup, the progress indicator hangs partway through (e.g., "Backed up 302/521 items... (Call log"), but the log says "Backing up (50 SMS, 1 MMS, 480 call log)" followed by "Backup finished".
And I've sent way more than 50 SMS messages via hangouts.

My guess is that it's picking up SMS messages sent via the native messaging app, but not those sent via hangouts.

Is SMS Backup+ supposed to work with SMS & Google Hangouts?
Josh

Originally created by @redstone99 on GitHub (Aug 5, 2017). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/776 SMS Backup+ 1.5.10 doesn't seem to back up SMS messages when using hangouts for SMS. This is on Android 7.1.2 (Nexus 5x) and Project Fi. When I initiate a backup, the progress indicator hangs partway through (e.g., "Backed up 302/521 items... (Call log"), but the log says "Backing up (50 SMS, 1 MMS, 480 call log)" followed by "Backup finished". And I've sent way more than 50 SMS messages via hangouts. My guess is that it's picking up SMS messages sent via the native messaging app, but not those sent via hangouts. Is SMS Backup+ supposed to work with SMS & Google Hangouts? Josh
kerem 2026-02-26 01:31:11 +03:00
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@redstone99 commented on GitHub (Aug 5, 2017):

I noticed that I have 50 SMS messages in the Android native messenger app, and many hundreds in hangouts SMS. Maybe the backup app is only seeing the native messenger app SMS messages?

<!-- gh-comment-id:320453411 --> @redstone99 commented on GitHub (Aug 5, 2017): I noticed that I have 50 SMS messages in the Android native messenger app, and many hundreds in hangouts SMS. Maybe the backup app is only seeing the native messenger app SMS messages?
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@jberkel commented on GitHub (Mar 28, 2018):

Sorry, this is not supported (#516)

<!-- gh-comment-id:376967501 --> @jberkel commented on GitHub (Mar 28, 2018): Sorry, this is not supported (#516)
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