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[GH-ISSUE #766] Backup is very... very... slow #633

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opened 2026-02-26 01:31:11 +03:00 by kerem · 2 comments
kerem commented 2026-02-26 01:31:11 +03:00
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Originally created by @jebeld17 on GitHub (Jul 15, 2017).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/766

The app takes a considerably long time to back up, even just SMS. It has taken from 10:56AM EST to now 2:27PM EST to get only 5649 SMS backed up, not including MMS.
Logs state the backup finished at 10:56AM EST as well, but I know that is not true.

I am running SMSBackup+ v1.5.10 on the HTC 10 (US Unlocked) with the latest software updates. Android version is 7.0 Nougat.

See below and attached for the app logs with extra debugging information:

07-15 10:56 Backup requested (manual)
07-15 10:56 Starting backup (MANUAL)
07-15 10:56 Skipped (no items found)
07-15 10:56 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP}
07-15 10:56 Backup finished
07-15 10:56 Backup requested (manual)
07-15 10:56 Starting backup (MANUAL)
07-15 10:56 Skipped (no items found)
07-15 10:56 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP}
07-15 10:56 Backup finished
07-15 10:56 Backup requested (manual)
07-15 10:56 Starting backup (MANUAL)
07-15 10:56 Skipped (no items found)
07-15 10:56 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP}
07-15 10:56 Backup finished
07-15 10:56 Backup requested (manual)
07-15 10:56 Starting backup (MANUAL)
07-15 10:56 Skipped (no items found)
07-15 10:56 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP}
07-15 10:56 Backup finished

Device info is below and attached:

Castro Information Report

Report generated: 15 July 2017 14:32:49

System
OS
Version: Nougat 7.0
Security patch: 01 June 2017
Build number: NRD90M
Tags: release-keys
Bootloader: 1.0.0.0000
SDK: 24
Font scale: Normal
Time zone: Eastern Standard Time
Uptime: 10:00:07
Uptime (w/o Deep Sleep): 06:27:04
Radio: Error

Miscellaneous
Virtual machine: ART 2.1.0
Heap size: 256 MB
SELinux: Enforcing
Root: Unavailable
BusyBox: Unavailable
Version ICU: 8.0
Library ICU: 56.1
ICU CLDR: 28.0
Version ZLib: null
Version OpenSSL: BoringSSL
Kernel: 3.18.31-perf-g931aebf53dd
Fingerprint: htc/pmewl_00617/htc_pmewl:7.0/NRD90M/932611.2:user/release-keys

Device
Model: HTC 10
Codename: htc_pmewl
Manufacturer: HTC
Fingerprint scanner: Present

Display
Resolution: 2560 x 1440 pixels
Frame rate: 60.000004 Hz
Density: 640 dpi
Format: xxxhdpi

Identifiers
(Deleted)

Processor

CPU
Model: Error
Name: AArch64 Processor rev 2 (aarch64)
Architecture: Error (0x211)
DSP: Error
Process: Error
Cores: 4
Supported ABI: armeabi
Governor: interactive
Frequency range: 307 MHz - 1593 MHz
Usage: 40 %

Power saving
Multicore saving: Disabled

Technologies
NEON: Not supported
SWP: Not supported
Thumb: Not supported

GPU
Name: Error
Frequency: Error
Minimal frequency: Error
Maximal frequency: Error
Governor: Error
Open GL: OpenGl ES 3.2

Battery
Capacity: 3000 mAh
USB Fast charging: Not supported

Memory
RAM Total: 3766 MB
Internal memory Total: 23.91 GB
SWAP memory Total: 2047 MB
SWAP memory Cached: 9 MB
Buffer memory Total: 12 MB
Protection: Not protected
Encryption: Decrypted

Cellular
Phone
Operator:
Operator code:
Standard: GSM
Country code:
Voice mail: Supported
World phone: Yes

Network
(Deleted)

Wi-Fi
Properties
(Deleted)

DHCP
(Deleted)

Technologies
Device-to-AP RTT: Supported
5GHz Wi-Fi: Supported
Wi-Fi Direct: Supported
Offload Scan: Supported

Back camera
Resolution: 12.0 MP (4000x3000)
JPEG quality: 90 %
Thumbnail size: 320x240
Thumbnail quality: 90 %
Focal: 4.58 mm
Auto exposure: Unlocked
Auto white balance: Unlocked
Vertical angle: 53.8285 %
Horizontal angle: 10
Horizontal angle: 10
Video stabilization: Error
Flash: Available
Zoom: Available

Color effect
Current: Not selected
Supported: Not selected, Monochrome, Negative, Solarize, Sepia, Posterize, Whiteboard, Blackboard, Aqua

Flash mode
Current: Disabled
Supported: Disabled, Automatic, Enabled, Torch

White balance mode
Current: Automatic
Supported: Automatic, Incandescent lamp, Fluorescent, Warm-fluorescent, Daylight, Cloudy day, Twilight, Shadows

Focus mode
Current: Automatic
Supported: Infinity, Automatic, Close-up, Continuous video, Continuous picture

Scene mode
Current: Automatic
Supported: Automatic, Landscape, Snow, Beach, Sunset, Night, Portrait, Sport, Steady photo, Candlelight, Fireworks, Party, Night portrait, Theatre, Action

Antibanding mode
Current: Automatic
Supported: Disabled, 60 Hz, 50 Hz, Automatic

Front camera
Resolution: 5.0 MP (2592x1944)
JPEG quality: 90 %
Thumbnail size: 320x240
Thumbnail quality: 90 %
Focal: 2.35 mm
Auto exposure: Unlocked
Auto white balance: Unlocked
Vertical angle: 57.9945 %
Horizontal angle: 10
Horizontal angle: 10
Video stabilization: Error
Flash: Unavailable
Zoom: Available

Color effect
Current: Not selected
Supported: Not selected, Monochrome, Negative, Solarize, Sepia, Posterize, Whiteboard, Blackboard, Aqua

Flash mode
Current: Error
Supported: Error

White balance mode
Current: Automatic
Supported: Automatic, Incandescent lamp, Fluorescent, Warm-fluorescent, Daylight, Cloudy day, Twilight, Shadows

Focus mode
Current: Automatic
Supported: Infinity, Automatic, Close-up, Continuous video, Continuous picture

Scene mode
Current: Automatic
Supported: Automatic, Landscape, Snow, Beach, Sunset, Night, Portrait, Sport, Steady photo, Candlelight, Fireworks, Party, Night portrait, Theatre, Action

Antibanding mode
Current: Automatic
Supported: Disabled, 60 Hz, 50 Hz, Automatic

Attachments:
sms_backup_plus-log.zip
DeviceInfo.txt
screenshot_20170715-142915

Originally created by @jebeld17 on GitHub (Jul 15, 2017). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/766 The app takes a considerably long time to back up, even just SMS. It has taken from 10:56AM EST to now 2:27PM EST to get only 5649 SMS backed up, not including MMS. Logs state the backup finished at 10:56AM EST as well, but I know that is not true. I am running SMSBackup+ v1.5.10 on the HTC 10 (US Unlocked) with the latest software updates. Android version is 7.0 Nougat. See below and attached for the app logs with extra debugging information: _____ 07-15 10:56 Backup requested (manual) 07-15 10:56 Starting backup (MANUAL) 07-15 10:56 Skipped (no items found) 07-15 10:56 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP} 07-15 10:56 Backup finished 07-15 10:56 Backup requested (manual) 07-15 10:56 Starting backup (MANUAL) 07-15 10:56 Skipped (no items found) 07-15 10:56 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP} 07-15 10:56 Backup finished 07-15 10:56 Backup requested (manual) 07-15 10:56 Starting backup (MANUAL) 07-15 10:56 Skipped (no items found) 07-15 10:56 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP} 07-15 10:56 Backup finished 07-15 10:56 Backup requested (manual) 07-15 10:56 Starting backup (MANUAL) 07-15 10:56 Skipped (no items found) 07-15 10:56 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP} 07-15 10:56 Backup finished _____ Device info is below and attached: _____ Castro Information Report Report generated: 15 July 2017 14:32:49 System OS Version: Nougat 7.0 Security patch: 01 June 2017 Build number: NRD90M Tags: release-keys Bootloader: 1.0.0.0000 SDK: 24 Font scale: Normal Time zone: Eastern Standard Time Uptime: 10:00:07 Uptime (w/o Deep Sleep): 06:27:04 Radio: Error Miscellaneous Virtual machine: ART 2.1.0 Heap size: 256 MB SELinux: Enforcing Root: Unavailable BusyBox: Unavailable Version ICU: 8.0 Library ICU: 56.1 ICU CLDR: 28.0 Version ZLib: null Version OpenSSL: BoringSSL Kernel: 3.18.31-perf-g931aebf53dd Fingerprint: htc/pmewl_00617/htc_pmewl:7.0/NRD90M/932611.2:user/release-keys Device Model: HTC 10 Codename: htc_pmewl Manufacturer: HTC Fingerprint scanner: Present Display Resolution: 2560 x 1440 pixels Frame rate: 60.000004 Hz Density: 640 dpi Format: xxxhdpi Identifiers (Deleted) Processor CPU Model: Error Name: AArch64 Processor rev 2 (aarch64) Architecture: Error (0x211) DSP: Error Process: Error Cores: 4 Supported ABI: armeabi Governor: interactive Frequency range: 307 MHz - 1593 MHz Usage: 40 % Power saving Multicore saving: Disabled Technologies NEON: Not supported SWP: Not supported Thumb: Not supported GPU Name: Error Frequency: Error Minimal frequency: Error Maximal frequency: Error Governor: Error Open GL: OpenGl ES 3.2 Battery Capacity: 3000 mAh USB Fast charging: Not supported Memory RAM Total: 3766 MB Internal memory Total: 23.91 GB SWAP memory Total: 2047 MB SWAP memory Cached: 9 MB Buffer memory Total: 12 MB Protection: Not protected Encryption: Decrypted Cellular Phone Operator: Operator code: Standard: GSM Country code: Voice mail: Supported World phone: Yes Network (Deleted) Wi-Fi Properties (Deleted) DHCP (Deleted) Technologies Device-to-AP RTT: Supported 5GHz Wi-Fi: Supported Wi-Fi Direct: Supported Offload Scan: Supported Back camera Resolution: 12.0 MP (4000x3000) JPEG quality: 90 % Thumbnail size: 320x240 Thumbnail quality: 90 % Focal: 4.58 mm Auto exposure: Unlocked Auto white balance: Unlocked Vertical angle: 53.8285 % Horizontal angle: 10 Horizontal angle: 10 Video stabilization: Error Flash: Available Zoom: Available Color effect Current: Not selected Supported: Not selected, Monochrome, Negative, Solarize, Sepia, Posterize, Whiteboard, Blackboard, Aqua Flash mode Current: Disabled Supported: Disabled, Automatic, Enabled, Torch White balance mode Current: Automatic Supported: Automatic, Incandescent lamp, Fluorescent, Warm-fluorescent, Daylight, Cloudy day, Twilight, Shadows Focus mode Current: Automatic Supported: Infinity, Automatic, Close-up, Continuous video, Continuous picture Scene mode Current: Automatic Supported: Automatic, Landscape, Snow, Beach, Sunset, Night, Portrait, Sport, Steady photo, Candlelight, Fireworks, Party, Night portrait, Theatre, Action Antibanding mode Current: Automatic Supported: Disabled, 60 Hz, 50 Hz, Automatic Front camera Resolution: 5.0 MP (2592x1944) JPEG quality: 90 % Thumbnail size: 320x240 Thumbnail quality: 90 % Focal: 2.35 mm Auto exposure: Unlocked Auto white balance: Unlocked Vertical angle: 57.9945 % Horizontal angle: 10 Horizontal angle: 10 Video stabilization: Error Flash: Unavailable Zoom: Available Color effect Current: Not selected Supported: Not selected, Monochrome, Negative, Solarize, Sepia, Posterize, Whiteboard, Blackboard, Aqua Flash mode Current: Error Supported: Error White balance mode Current: Automatic Supported: Automatic, Incandescent lamp, Fluorescent, Warm-fluorescent, Daylight, Cloudy day, Twilight, Shadows Focus mode Current: Automatic Supported: Infinity, Automatic, Close-up, Continuous video, Continuous picture Scene mode Current: Automatic Supported: Automatic, Landscape, Snow, Beach, Sunset, Night, Portrait, Sport, Steady photo, Candlelight, Fireworks, Party, Night portrait, Theatre, Action Antibanding mode Current: Automatic Supported: Disabled, 60 Hz, 50 Hz, Automatic _____ Attachments: [sms_backup_plus-log.zip](https://github.com/jberkel/sms-backup-plus/files/1150545/sms_backup_plus-log.zip) [DeviceInfo.txt](https://github.com/jberkel/sms-backup-plus/files/1150537/DeviceInfo.txt) ![screenshot_20170715-142915](https://user-images.githubusercontent.com/9492083/28241883-aec9e9e4-696b-11e7-9df3-6c4b927012e8.png)
kerem commented 2026-02-26 01:31:11 +03:00
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@djboge commented on GitHub (Mar 8, 2019):

I also had this problem. I had ~50000 messages and I let it go for 15-20 minutes and only backed up several hundred. The progress pace was like 1... 2... 3... 4... and so on. Happy to provide more info if needed.

<!-- gh-comment-id:470804425 --> @djboge commented on GitHub (Mar 8, 2019): I also had this problem. I had ~50000 messages and I let it go for 15-20 minutes and only backed up several hundred. The progress pace was like 1... 2... 3... 4... and so on. Happy to provide more info if needed.
kerem commented 2026-02-26 01:31:11 +03:00
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@rahulraj80 commented on GitHub (Jan 14, 2020):

+1: Anyway to speed it up?

(Another user with 50k messages - seems, I had restored from GMail once, and now I cannot choose to do a part upload :-( )

<!-- gh-comment-id:574158723 --> @rahulraj80 commented on GitHub (Jan 14, 2020): +1: Anyway to speed it up? (Another user with 50k messages - seems, I had restored from GMail once, and now I cannot choose to do a part upload :-( )
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