[GH-ISSUE #698] Does not backup Hangouts / Project-Fi messages #590

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opened 2026-02-26 01:31:03 +03:00 by kerem · 2 comments

kerem commented

2026-02-26 01:31:03 +03:00

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Originally created by @redstone99 on GitHub (Nov 16, 2016).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/698

After switching to Project-Fi, this app stopped backing up SMS messages (automatically or manually). When I click 'backup', it says 'there are no items to backup'. I use hangouts for SMS, so that may be related to the issue. Android 7.0 on Nexus 5x.

Originally created by @redstone99 on GitHub (Nov 16, 2016). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/698 After switching to Project-Fi, this app stopped backing up SMS messages (automatically or manually). When I click 'backup', it says 'there are no items to backup'. I use hangouts for SMS, so that may be related to the issue. Android 7.0 on Nexus 5x.

kerem closed this issue

2026-02-26 01:31:03 +03:00

kerem commented

2026-02-26 01:31:03 +03:00

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@chipmunkofdoom2 commented on GitHub (Nov 20, 2016):

Same issue. Nexus 5x, Project Fi, Android 7.0.

I noticed something interesting and connected some dots using this thread on Reddit. I have a few SMS that have a grey tag in Hangouts. Apparently, this means the SMS was sent through the carrier. When the SMS has a blue tag, this means it was sent from Google Voice. All the "blue" tag messages are not backing up, while the few grey tag messages are:

https://www.reddit.com/r/ProjectFi/comments/3hls8o/mms_picture_messages_wont_send_to_some_people/

So long story short, I think the problem is on Fi with Hangouts, Google Voice's servers send the texts over data in these cases.

@chipmunkofdoom2 commented on GitHub (Nov 20, 2016): Same issue. Nexus 5x, Project Fi, Android 7.0. I noticed something interesting and connected some dots using this thread on Reddit. I have a few SMS that have a grey tag in Hangouts. Apparently, this means the SMS was sent through the carrier. When the SMS has a blue tag, this means it was sent from Google Voice. All the "blue" tag messages are not backing up, while the few grey tag messages are: https://www.reddit.com/r/ProjectFi/comments/3hls8o/mms_picture_messages_wont_send_to_some_people/ So long story short, I think the problem is on Fi with Hangouts, Google Voice's servers send the texts over data in these cases.

kerem commented

2026-02-26 01:31:04 +03:00

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@jberkel commented on GitHub (Mar 28, 2018):

yes, non-standard apps aren't supported: https://github.com/jberkel/sms-backup-plus#only-received-messages-are-backed-up-not-the-ones-i-sent

Duplicate of #516

@jberkel commented on GitHub (Mar 28, 2018): yes, non-standard apps aren't supported: https://github.com/jberkel/sms-backup-plus#only-received-messages-are-backed-up-not-the-ones-i-sent Duplicate of #516