[GH-ISSUE #667] Quit working entirely [SELECT "SMS"; response: #6# [NO [NONEXISTENT]] #566

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opened 2026-02-26 01:30:59 +03:00 by kerem · 3 comments

kerem commented

2026-02-26 01:30:59 +03:00

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Originally created by @missmorte on GitHub (Aug 8, 2016).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/667

I have used this app for years and only had one previous issue. My problem now is that it quit working on my Samsung Galaxy S5 despite having worked on that very phone for the last year. I only recently noticed things weren't backing up when I needed to find an important text. All previously backed up information is gone and both call log and SMS Folders empty.

I get Error during backup/restore: Command: SELECT "SMS"; response: #6# [NO [NONEXISTENT], Unknown Mailbox: SMS (failure)

I tried googling for a fix and have tried all of the following:

Verified my gmail had IMAP enabled
Verified my labels had IMAP enabled
Verified the call log and SMS labels were there and both spelt and capitalized properly
Uninstalled SMS Backup+ and reinstalled it

Originally created by @missmorte on GitHub (Aug 8, 2016). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/667 I have used this app for years and only had one previous issue. My problem now is that it quit working on my Samsung Galaxy S5 despite having worked on that very phone for the last year. I only recently noticed things weren't backing up when I needed to find an important text. All previously backed up information is gone and both call log and SMS Folders empty. I get Error during backup/restore: Command: SELECT "SMS"; response: #6# [NO [NONEXISTENT], Unknown Mailbox: SMS (failure) I tried googling for a fix and have tried all of the following: - Verified my gmail had IMAP enabled - Verified my labels had IMAP enabled - Verified the call log and SMS labels were there and both spelt and capitalized properly - Uninstalled SMS Backup+ and reinstalled it

kerem

2026-02-26 01:30:59 +03:00

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kerem commented

2026-02-26 01:30:59 +03:00

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@jcrben commented on GitHub (Apr 16, 2018):

@missmorte could you try out the latest beta 1.5.11? If that doesn't work, could you provide the log as discussed in https://github.com/jberkel/sms-backup-plus#faq-general-file-bug-report?

If that doesn't work, let us know and we'll reopen.

@jcrben commented on GitHub (Apr 16, 2018): @missmorte could you try out the latest beta 1.5.11? If that doesn't work, could you provide the log as discussed in https://github.com/jberkel/sms-backup-plus#faq-general-file-bug-report? If that doesn't work, let us know and we'll reopen.

kerem commented

2026-02-26 01:31:00 +03:00

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@mcmahonsport commented on GitHub (Sep 14, 2018):

Hi, I have just started having the same issue.
I used the latest Beta;
I uninstalled it and reinstalled the latest Beta;
I still have the issue and this is the log file as you recommend:

14-09 11:14 Backup requested (manual)
14-09 11:14 Starting backup (MANUAL)
14-09 11:14 Backing up (79 SMS, 0 MMS, 36 call log)
14-09 11:14 Using config: BackupConfig{imap=BackupImapStore{uri=imap+ssl+://XOAUTH2:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX@imap.gmail.com:993}, currentTry=0, maxItemsPerSync=-1, groupToBackup=ContactGroup{_id=-1, type=EVERYBODY}, backupType=MANUAL, debug=true, typesToBackup=[SMS, MMS, CALLLOG]}
14-09 11:14 General error: Command: SELECT "SMS"; response: #6# [NO, [NONEXISTENT], Unknown Mailbox: SMS (Failure)] (exception: com.fsck.k9.mail.store.imap.NegativeImapResponseException: Command: SELECT "SMS"; response: #6# [NO, [NONEXISTENT], Unknown Mailbox: SMS (Failure)])
14-09 11:14 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=com.fsck.k9.mail.store.imap.NegativeImapResponseException: Command: SELECT "SMS"; response: #6# [NO, [NONEXISTENT], Unknown Mailbox: SMS (Failure)], state=ERROR}
14-09 11:14 Backup finished

@mcmahonsport commented on GitHub (Sep 14, 2018): Hi, I have just started having the same issue. I used the latest Beta; I uninstalled it and reinstalled the latest Beta; I still have the issue and this is the log file as you recommend: 14-09 11:14 Backup requested (manual) 14-09 11:14 Starting backup (MANUAL) 14-09 11:14 Backing up (79 SMS, 0 MMS, 36 call log) 14-09 11:14 Using config: BackupConfig{imap=BackupImapStore{uri=imap+ssl+://XOAUTH2:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX@imap.gmail.com:993}, currentTry=0, maxItemsPerSync=-1, groupToBackup=ContactGroup{_id=-1, type=EVERYBODY}, backupType=MANUAL, debug=true, typesToBackup=[SMS, MMS, CALLLOG]} 14-09 11:14 General error: Command: SELECT "SMS"; response: #6# [NO, [NONEXISTENT], Unknown Mailbox: SMS (Failure)] (exception: com.fsck.k9.mail.store.imap.NegativeImapResponseException: Command: SELECT "SMS"; response: #6# [NO, [NONEXISTENT], Unknown Mailbox: SMS (Failure)]) 14-09 11:14 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=com.fsck.k9.mail.store.imap.NegativeImapResponseException: Command: SELECT "SMS"; response: #6# [NO, [NONEXISTENT], Unknown Mailbox: SMS (Failure)], state=ERROR} 14-09 11:14 Backup finished

kerem commented

2026-02-26 01:31:00 +03:00

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@mcmahonsport commented on GitHub (Sep 14, 2018):

Ah!

My apologies, it is now working, I had disabled IMAP for SMS and have now reneabled and it works fine.

Thank you for this great piece of software, it has helped me out many times.

@mcmahonsport commented on GitHub (Sep 14, 2018): Ah! My apologies, it is now working, I had disabled IMAP for SMS and have now reneabled and it works fine. Thank you for this great piece of software, it has helped me out many times.