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[GH-ISSUE #527] Problems Restoring SMS #447

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opened 2026-02-26 01:30:36 +03:00 by kerem · 9 comments

kerem commented

2026-02-26 01:30:36 +03:00

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Originally created by @tbgreen on GitHub (Jan 24, 2015).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/527

I have a problem, currently with restoring SMS messages. I have made backups using a number of versions of SMS B + from a number of Phones.

I have loaded my gmail account in Thunderbird and used the 'duplicate removal' plugin to ensure that the SMS folder has no duplicate messages (surprisingly few considering the amount of time I have used this product!)

I have moved to a new phone (Galaxy S4 mini, Android 4.4.2 and SMS B + 1.5.8) and want to restore all messages and call logs to new phone, all has gone well I think with the call logs, but when resting SMS I get a final message saying that out of 7000 odd messages only 3000 odd imported the rest are duplicates. repeating the process will restore more messages and I can repeat this till I have most of the messages in, however I then end up with a lot of my sent messages being duplicated, non of my received messages are duplicated, just my sent. I have deselected the option to delete messages in thread over a threshold.

I have turned on logging but end up with a 0 byte file.

Originally created by @tbgreen on GitHub (Jan 24, 2015). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/527 I have a problem, currently with restoring SMS messages. I have made backups using a number of versions of SMS B + from a number of Phones. I have loaded my gmail account in Thunderbird and used the 'duplicate removal' plugin to ensure that the SMS folder has no duplicate messages (surprisingly few considering the amount of time I have used this product!) I have moved to a new phone (Galaxy S4 mini, Android 4.4.2 and SMS B + 1.5.8) and want to restore all messages and call logs to new phone, all has gone well I think with the call logs, but when resting SMS I get a final message saying that out of 7000 odd messages only 3000 odd imported the rest are duplicates. repeating the process will restore more messages and I can repeat this till I have most of the messages in, however I then end up with a lot of my sent messages being duplicated, non of my received messages are duplicated, just my sent. I have deselected the option to delete messages in thread over a threshold. I have turned on logging but end up with a 0 byte file.

kerem

2026-02-26 01:30:36 +03:00

closed this issue
added the
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v1.5.8

fixed in beta
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kerem commented

2026-02-26 01:30:36 +03:00

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@romainneutron commented on GitHub (May 7, 2015):

Same issue here. About 26000 SMS are in my backup, only few hundreds / thousands (its not constant) are imported when I try to restore.

To restore, I empty all threads of SMS, I reset SMS Backup +, and I press the restore button. Most of SMS are marked as duplicate, all SMS are few years old, I never got a recent SMS in the restored ones

@romainneutron commented on GitHub (May 7, 2015): Same issue here. About 26000 SMS are in my backup, only few hundreds / thousands (its not constant) are imported when I try to restore. To restore, I empty all threads of SMS, I reset SMS Backup +, and I press the restore button. Most of SMS are marked as duplicate, all SMS are few years old, I never got a recent SMS in the restored ones

kerem commented

2026-02-26 01:30:36 +03:00

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@angryziber commented on GitHub (Aug 24, 2015):

Is it a problem with RestoreTask.updateAllThreads()?

@angryziber commented on GitHub (Aug 24, 2015): Is it a problem with RestoreTask.updateAllThreads()?

kerem commented

2026-02-26 01:30:36 +03:00

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@angryziber commented on GitHub (Aug 25, 2015):

Actually, updateAllThreads() must definitely run in case of a problem with restore (e.g. IMAP timeout) so that the stuff that was restored so far would become visible.

@angryziber commented on GitHub (Aug 25, 2015): Actually, updateAllThreads() must definitely run in case of a problem with restore (e.g. IMAP timeout) so that the stuff that was restored so far would become visible.

kerem commented

2026-02-26 01:30:36 +03:00

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@samrsmart commented on GitHub (Sep 14, 2015):

I am having the same problem when trying to restore to new phone, an ASUS ZenFone 2 (Model # ASUS_Z00AD) w/android 5.0. There are 3821 SMSs that were restored yet I only see 1 from yesterday, and a few hundred that stop July 2014, very large gap there. I uninstalled/reinstalled SMS BU + and verified that Gmail had IMAP enabled. Reran the restore and had 3821 duplicates, 0 restored with the same messages available. Any suggestions?

@samrsmart commented on GitHub (Sep 14, 2015): I am having the same problem when trying to restore to new phone, an ASUS ZenFone 2 (Model # ASUS_Z00AD) w/android 5.0. There are 3821 SMSs that were restored yet I only see 1 from yesterday, and a few hundred that stop July 2014, very large gap there. I uninstalled/reinstalled SMS BU + and verified that Gmail had IMAP enabled. Reran the restore and had 3821 duplicates, 0 restored with the same messages available. Any suggestions?

kerem commented

2026-02-26 01:30:36 +03:00

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@jberkel commented on GitHub (Mar 28, 2018):

Addressed in #586

@jberkel commented on GitHub (Mar 28, 2018): Addressed in #586

kerem commented

2026-02-26 01:30:36 +03:00

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@jcrben commented on GitHub (Mar 31, 2018):

@participants are any of you up for trying the latest beta to confirm that this is fixed? https://github.com/jberkel/sms-backup-plus#beta

@jcrben commented on GitHub (Mar 31, 2018): @participants are any of you up for trying the latest beta to confirm that this is fixed? https://github.com/jberkel/sms-backup-plus#beta

kerem commented

2026-02-26 01:30:36 +03:00

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@TheMattD commented on GitHub (Apr 5, 2018):

Hey guys,
I have used the restore before with success but it takes 2-5 days for large amounts of sms..
However, I'm now having an issue restoring where it's only finding 2 messages instead of the thousands which are on my gmail account..
Any ideas?

@TheMattD commented on GitHub (Apr 5, 2018): Hey guys, I have used the restore before with success but it takes 2-5 days for large amounts of sms.. However, I'm now having an issue restoring where it's only finding 2 messages instead of the thousands which are on my gmail account.. Any ideas?

kerem commented

2026-02-26 01:30:36 +03:00

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@jcrben commented on GitHub (Apr 14, 2018):

UPDATE: looks like @TheMattD ended up figuring it out https://github.com/jberkel/sms-backup-plus/issues/868#issuecomment-379922903

@TheMattD restoring thousands is not designed - see https://github.com/jberkel/sms-backup-plus#im-not-able-to-restore-all-of-my-insert-huge-number-messages

also you should always disclose your version

@jcrben commented on GitHub (Apr 14, 2018): UPDATE: looks like @TheMattD ended up figuring it out https://github.com/jberkel/sms-backup-plus/issues/868#issuecomment-379922903 @TheMattD restoring thousands is not designed - see https://github.com/jberkel/sms-backup-plus#im-not-able-to-restore-all-of-my-insert-huge-number-messages also you should always disclose your version

kerem commented

2026-02-26 01:30:37 +03:00

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@jcrben commented on GitHub (Apr 14, 2018):

Given the lack of response in 2 weeks, closing.

@jcrben commented on GitHub (Apr 14, 2018): Given the lack of response in 2 weeks, closing.