[GH-ISSUE #510] Whatsapp backup failed #432

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opened 2026-02-26 01:30:33 +03:00 by kerem · 4 comments

kerem commented

2026-02-26 01:30:33 +03:00

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Originally created by @flomin on GitHub (Dec 17, 2014).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/510

Hi,
I have Whatsapp backup selected, and Whatsapp messages, but there is no Whatsapp folder on gmail upon backup and the following log in logcat:

12-17 11:18:54.097: V/SMSBackup+(17421): user requested sync
12-17 11:18:54.105: V/SMSBackup+(17421): backupStateChanged:BackupState{currentSyncedItems=0, itemsToSync=0, backupType=UNKNOWN, exception=null, state =INITIAL}
12-17 11:18:54.316: V/SMSBackup+(17421): handleIntent(Intent { cmp=com.zegoggles.smssync/.service.SmsBackupService (has extras) }, android.util.MapCollections$KeySet@fd9f6acd, type=MANUAL)
12-17 11:18:54.323: V/SMSBackup+(17421): [AppLog]: 17-12 11:18 Sauvegarde demandée (manuel)
12-17 11:18:54.331: V/SMSBackup+(17421): [AppLog]: 17-12 11:18 Démarrage de la sauvegarde (MANUAL)
12-17 11:18:54.331: D/SMSBackup+(17421): using new contacts API
12-17 11:18:54.331: V/SMSBackup+(17421): whitelisted ids for backup: null
12-17 11:18:54.339: V/SMSBackup+(17421): getItemsForDataType(type=SMS, max=-1)
12-17 11:18:54.472: V/SMSBackup+(17421): getItemsForDataType(type=MMS, max=-1)
12-17 11:18:54.480: V/SMSBackup+(17421): getItemsForDataType(type=WHATSAPP, max=-1)
12-17 11:18:54.480: V/SMSBackup+(17421): getItems(max=-1)
12-17 11:18:54.480: D/Whassup(17421): could not find db
12-17 11:18:54.480: V/SMSBackup+(17421): No whatsapp backup DB found, returning empty
12-17 11:18:54.480: V/SMSBackup+(17421): [AppLog]: 17-12 11:18 Skipped (no items found)
12-17 11:18:54.480: I/SMSBackup+(17421): Nothing to do.
12-17 11:18:54.488: V/SMSBackup+(17421): backupStateChanged:BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP}
12-17 11:18:54.488: V/SMSBackup+(17421): [AppLog]: 17-12 11:18 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP}
12-17 11:18:54.488: V/SMSBackup+(17421): [AppLog]: 17-12 11:18 Sauvegarde effectuée
12-17 11:18:54.503: V/SMSBackup+(17421): AppLog#close()
12-17 11:18:54.503: V/SMSBackup+(17421): SmsBackupService#onDestroy(state=BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP})

Originally created by @flomin on GitHub (Dec 17, 2014). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/510 Hi, I have Whatsapp backup selected, and Whatsapp messages, but there is no Whatsapp folder on gmail upon backup and the following log in logcat: ``` 12-17 11:18:54.097: V/SMSBackup+(17421): user requested sync 12-17 11:18:54.105: V/SMSBackup+(17421): backupStateChanged:BackupState{currentSyncedItems=0, itemsToSync=0, backupType=UNKNOWN, exception=null, state =INITIAL} 12-17 11:18:54.316: V/SMSBackup+(17421): handleIntent(Intent { cmp=com.zegoggles.smssync/.service.SmsBackupService (has extras) }, android.util.MapCollections$KeySet@fd9f6acd, type=MANUAL) 12-17 11:18:54.323: V/SMSBackup+(17421): [AppLog]: 17-12 11:18 Sauvegarde demandée (manuel) 12-17 11:18:54.331: V/SMSBackup+(17421): [AppLog]: 17-12 11:18 Démarrage de la sauvegarde (MANUAL) 12-17 11:18:54.331: D/SMSBackup+(17421): using new contacts API 12-17 11:18:54.331: V/SMSBackup+(17421): whitelisted ids for backup: null 12-17 11:18:54.339: V/SMSBackup+(17421): getItemsForDataType(type=SMS, max=-1) 12-17 11:18:54.472: V/SMSBackup+(17421): getItemsForDataType(type=MMS, max=-1) 12-17 11:18:54.480: V/SMSBackup+(17421): getItemsForDataType(type=WHATSAPP, max=-1) 12-17 11:18:54.480: V/SMSBackup+(17421): getItems(max=-1) 12-17 11:18:54.480: D/Whassup(17421): could not find db 12-17 11:18:54.480: V/SMSBackup+(17421): No whatsapp backup DB found, returning empty 12-17 11:18:54.480: V/SMSBackup+(17421): [AppLog]: 17-12 11:18 Skipped (no items found) 12-17 11:18:54.480: I/SMSBackup+(17421): Nothing to do. 12-17 11:18:54.488: V/SMSBackup+(17421): backupStateChanged:BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP} 12-17 11:18:54.488: V/SMSBackup+(17421): [AppLog]: 17-12 11:18 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP} 12-17 11:18:54.488: V/SMSBackup+(17421): [AppLog]: 17-12 11:18 Sauvegarde effectuée 12-17 11:18:54.503: V/SMSBackup+(17421): AppLog#close() 12-17 11:18:54.503: V/SMSBackup+(17421): SmsBackupService#onDestroy(state=BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=null, state =FINISHED_BACKUP}) ```

kerem closed this issue

2026-02-26 01:30:33 +03:00

kerem commented

2026-02-26 01:30:33 +03:00

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@flomin commented on GitHub (Dec 17, 2014):

I have root access on my phone, so I can check for the Whatsapp db file if you tell me where to look.

@flomin commented on GitHub (Dec 17, 2014): I have root access on my phone, so I can check for the Whatsapp db file if you tell me where to look.

kerem commented

2026-02-26 01:30:33 +03:00

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@jberkel commented on GitHub (Dec 19, 2014):

i think you might need to install tricrypt: https://play.google.com/store/apps/details?id=com.tricrypt

@jberkel commented on GitHub (Dec 19, 2014): i think you might need to install tricrypt: https://play.google.com/store/apps/details?id=com.tricrypt

kerem commented

2026-02-26 01:30:34 +03:00

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@flomin commented on GitHub (Dec 24, 2014):

I installed it but it says 'decryption failed' when pushing the decrypt DB button. (Did I miss the TriCrypt reference somewhere in SMS Backup + ?)

@flomin commented on GitHub (Dec 24, 2014): I installed it but it says 'decryption failed' when pushing the decrypt DB button. (Did I miss the TriCrypt reference somewhere in SMS Backup + ?)

kerem commented

2026-02-26 01:30:34 +03:00

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@AbinashBishoyi commented on GitHub (Dec 29, 2014):

@flomin Please refer here https://github.com/AbinashBishoyi/WhatsApp-Key-DB-Extractor

@AbinashBishoyi commented on GitHub (Dec 29, 2014): @flomin Please refer here https://github.com/AbinashBishoyi/WhatsApp-Key-DB-Extractor