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[GH-ISSUE #493] I/O ERROR #419

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opened 2026-02-26 01:30:30 +03:00 by kerem · 6 comments

kerem commented

2026-02-26 01:30:30 +03:00

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Originally created by @LSmith6938 on GitHub (Nov 11, 2014).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/493

getting I/O Error when trying to back up about 22k text messages. error occurs after several hundred messages have been "backed up"... it stops backing up between 500 and 1000 messages, randomly. i have disabled wifi backup, enabled wifi backup, restarted the app, reset the app, uninstalled the app, checked gmail settings, etc.

what's interesting is that the app says it's backing up, but does not create gmail messages. the folder is empty, even though SMS backup tells me it's backed up a number of messages. i only have 1 gmail account linked on my phone.

please help. i desperately need to data reset my nexus 5, and i dont want to lose my texts, so i've been waiting to data reset the phone until after i have backed up all my texts.

Originally created by @LSmith6938 on GitHub (Nov 11, 2014). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/493 getting I/O Error when trying to back up about 22k text messages. error occurs after several hundred messages have been "backed up"... it stops backing up between 500 and 1000 messages, randomly. i have disabled wifi backup, enabled wifi backup, restarted the app, reset the app, uninstalled the app, checked gmail settings, etc. what's interesting is that the app says it's backing up, but does not create gmail messages. the folder is empty, even though SMS backup tells me it's backed up a number of messages. i only have 1 gmail account linked on my phone. please help. i desperately need to data reset my nexus 5, and i dont want to lose my texts, so i've been waiting to data reset the phone until after i have backed up all my texts.

kerem closed this issue

2026-02-26 01:30:30 +03:00

kerem commented

2026-02-26 01:30:30 +03:00

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@ghost commented on GitHub (Nov 11, 2014):

I'm in the same boat, I have 8k in messages that need to be backed up and only 6000+ only get backed up to my Gmail. I see so many people that have this issue with the I/O Error yet the developer hasn't done a thing about it.

One thing I tried that worked I'd delete the message when it got stuck at the I/O Error even though its not backing up the all the messages I need because now I'm not sure what was said in a few messages but it does work though it'll continue until it gets stuck or it finishes up.

@ghost commented on GitHub (Nov 11, 2014): I'm in the same boat, I have 8k in messages that need to be backed up and only 6000+ only get backed up to my Gmail. I see so many people that have this issue with the I/O Error yet the developer hasn't done a thing about it. One thing I tried that worked I'd delete the message when it got stuck at the I/O Error even though its not backing up the all the messages I need because now I'm not sure what was said in a few messages but it does work though it'll continue until it gets stuck or it finishes up.

kerem commented

2026-02-26 01:30:30 +03:00

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@jberkel commented on GitHub (Nov 14, 2014):

can you send the contents of the sync log ? needs to be enabled in "Advanced"

@jberkel commented on GitHub (Nov 14, 2014): can you send the contents of the sync log ? needs to be enabled in "Advanced"

kerem commented

2026-02-26 01:30:30 +03:00

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@LSmith6938 commented on GitHub (Nov 17, 2014):

jberkel, can you send me some instruction on how i can get you this information? i enabled it, tried to back up the texts again, and got the same error.

@LSmith6938 commented on GitHub (Nov 17, 2014): jberkel, can you send me some instruction on how i can get you this information? i enabled it, tried to back up the texts again, and got the same error.

kerem commented

2026-02-26 01:30:30 +03:00

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@jberkel commented on GitHub (Nov 17, 2014):

https://github.com/jberkel/sms-backup-plus#i-want-to-file-a-bug-report-what-should-i-do

@jberkel commented on GitHub (Nov 17, 2014): https://github.com/jberkel/sms-backup-plus#i-want-to-file-a-bug-report-what-should-i-do

kerem commented

2026-02-26 01:30:30 +03:00

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@jberkel commented on GitHub (Nov 21, 2014):

closing this, reopen a ticket with full information once you have it

@jberkel commented on GitHub (Nov 21, 2014): closing this, reopen a ticket with full information once you have it

kerem commented

2026-02-26 01:30:30 +03:00

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@LSmith6938 commented on GitHub (Nov 23, 2014):

https://gist.github.com/LSmith6938/dc9b14681caf6d2592dc

Here is the link to the sync log

@LSmith6938 commented on GitHub (Nov 23, 2014): https://gist.github.com/LSmith6938/dc9b14681caf6d2592dc Here is the link to the sync log