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[GH-ISSUE #443] "Error during backup/restore: Unable to connect" #374

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opened 2026-02-26 01:30:20 +03:00 by kerem · 13 comments

kerem commented

2026-02-26 01:30:20 +03:00

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Originally created by @hub2git on GitHub (Apr 7, 2014).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/443

Installed SMS Backup+ 1.5.5 to Android phone 4.2.2.

04-08 02:10 Backup requested (manual)
04-08 02:10 Starting backup (MANUAL)
04-08 02:10 Backing up (99 SMS, 0 MMS, 16 call log)
04-08 02:10 Using config: BackupConfig{imap=BackupImapStore{uri=imap+ssl+://xoauth2:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX@imap.gmail.com:993}, skip=false, currentTry=0, maxItemsPerSync=-1, groupToBackup=ContactGroup{_id=-1, type=EVERYBODY}, backupType=MANUAL, debug=true, typesToBackup=[SMS, MMS, CALLLOG]}
04-08 02:10 General error: Unable to connect (exception: com.fsck.k9.mail.MessagingException: Unable to connect, underlying=java.net.ConnectException: failed to connect to imap.gmail.com/2607:f8b0:400e:c02::6d (port 993) after 30000ms: isConnected failed: ENETUNREACH (Network is unreachable))
04-08 02:10 Backup finished

Why is it saying that network is unreachable? I've got IMAP enabled in my gmail account. I can check my Gmail emails in the gmail app, both on the phone and on my laptop.
What is wrong? How can I fix this?

Originally created by @hub2git on GitHub (Apr 7, 2014). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/443 Installed SMS Backup+ 1.5.5 to Android phone 4.2.2. 04-08 02:10 Backup requested (manual) 04-08 02:10 Starting backup (MANUAL) 04-08 02:10 Backing up (99 SMS, 0 MMS, 16 call log) 04-08 02:10 Using config: BackupConfig{imap=BackupImapStore{uri=imap+ssl+://xoauth2:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX@imap.gmail.com:993}, skip=false, currentTry=0, maxItemsPerSync=-1, groupToBackup=ContactGroup{_id=-1, type=EVERYBODY}, backupType=MANUAL, debug=true, typesToBackup=[SMS, MMS, CALLLOG]} 04-08 02:10 General error: Unable to connect (exception: com.fsck.k9.mail.MessagingException: Unable to connect, underlying=java.net.ConnectException: failed to connect to imap.gmail.com/2607:f8b0:400e:c02::6d (port 993) after 30000ms: isConnected failed: ENETUNREACH (Network is unreachable)) 04-08 02:10 Backup finished Why is it saying that network is unreachable? I've got IMAP enabled in my gmail account. I can check my Gmail emails in the gmail app, both on the phone and on my laptop. What is wrong? How can I fix this?

kerem

2026-02-26 01:30:20 +03:00

closed this issue
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v1.5.5
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kerem commented

2026-02-26 01:30:20 +03:00

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@kunnewa commented on GitHub (Apr 28, 2014):

I have the same problem although it sometimes works.
So far not been able to detect what makes the difference.
Tried uninstall and reinstall but problem persists.
My phone is a Huawei Ascend G700-U10 with Android 4.2.1
Anyone? Thanks in advance!

@kunnewa commented on GitHub (Apr 28, 2014): I have the same problem although it sometimes works. So far not been able to detect what makes the difference. Tried uninstall and reinstall but problem persists. My phone is a Huawei Ascend G700-U10 with Android 4.2.1 Anyone? Thanks in advance!

kerem commented

2026-02-26 01:30:20 +03:00

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@mande01 commented on GitHub (May 8, 2014):

Same issue here 8th April, only just spotted it.

uninstall & Install, clear cache, rest, etc...

Any assistance would be great.

Thanks
GS4 4.3

@mande01 commented on GitHub (May 8, 2014): Same issue here 8th April, only just spotted it. uninstall & Install, clear cache, rest, etc... Any assistance would be great. Thanks GS4 4.3

kerem commented

2026-02-26 01:30:21 +03:00

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@mande01 commented on GitHub (May 8, 2014):

The plot thickens...

So I went to revoke SMS backup in "Authorized Access to your Google Account" and SMS Backup is not listed there.
???

@mande01 commented on GitHub (May 8, 2014): The plot thickens... So I went to revoke SMS backup in "Authorized Access to your Google Account" and SMS Backup is not listed there. ???

kerem commented

2026-02-26 01:30:21 +03:00

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@mande01 commented on GitHub (May 8, 2014):

OK so SMS Backup was not listed specifically in the "Authorized Access to your Google Account" section, but my Phone was. So I revoked that, and then signed in again when prompted by Android.

All good for now...

Hope this helps someone else.

I have a feeling that this is not the app, but something to do with the type of API that is being used (I haven't a clue) because other apps where not connecting, strange errors, acting funny, etc... and I haven't seen any of those yet either.

But it has only been 5 min.

@mande01 commented on GitHub (May 8, 2014): OK so SMS Backup was not listed specifically in the "Authorized Access to your Google Account" section, but my Phone was. So I revoked that, and then signed in again when prompted by Android. All good for now... Hope this helps someone else. I have a feeling that this is not the app, but something to do with the type of API that is being used (I haven't a clue) because other apps where not connecting, strange errors, acting funny, etc... and I haven't seen any of those yet either. But it has only been 5 min.

kerem commented

2026-02-26 01:30:21 +03:00

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@hub2git commented on GitHub (May 8, 2014):

I switched from using this app to using IFTTT app. With IFTTT, all incoming
and outgoing texts are automatically added to Google Spreadsheets. It's set
it and forget it.

@hub2git commented on GitHub (May 8, 2014): I switched from using this app to using IFTTT app. With IFTTT, all incoming and outgoing texts are automatically added to Google Spreadsheets. It's set it and forget it.

kerem commented

2026-02-26 01:30:21 +03:00

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@mande01 commented on GitHub (May 8, 2014):

Nice idea, but for me having them show as emails is very handy for
searching back along, business stuff. Can ifttt do then to emails? And the
call log?
On 8 May 2014 21:03, "hub2git" notifications@github.com wrote:

I switched from using this app to using IFTTT app. With IFTTT, all incoming
and outgoing texts are automatically added to Google Spreadsheets. It's set
it and forget it.

Reply to this email directly or view it on GitHubhttps://github.com/jberkel/sms-backup-plus/issues/443#issuecomment-42599225
.

@mande01 commented on GitHub (May 8, 2014): Nice idea, but for me having them show as emails is very handy for searching back along, business stuff. Can ifttt do then to emails? And the call log? On 8 May 2014 21:03, "hub2git" notifications@github.com wrote: > I switched from using this app to using IFTTT app. With IFTTT, all incoming > and outgoing texts are automatically added to Google Spreadsheets. It's set > it and forget it. > > ## > > Reply to this email directly or view it on GitHubhttps://github.com/jberkel/sms-backup-plus/issues/443#issuecomment-42599225 > .

kerem commented

2026-02-26 01:30:21 +03:00

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@hub2git commented on GitHub (May 8, 2014):

mande1, you bet!
https://ifttt.com/connect/android_messages/gmailhttp://s.bl-1.com/h/g9qGRDR

IFTTT is powerful stuff! And you know, it's also easy to use for simple
people like me. And, that's not all. It's free! (c:

@hub2git commented on GitHub (May 8, 2014): mande1, you bet! https://ifttt.com/connect/android_messages/gmailhttp://s.bl-1.com/h/g9qGRDR IFTTT is powerful stuff! And you know, it's also easy to use for simple people like me. And, that's not all. It's free! (c:

kerem commented

2026-02-26 01:30:21 +03:00

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@hub2git commented on GitHub (May 8, 2014):

https://ifttt.com/recipes/164433-send-me-an-email-when-mt-android-phone-gets-an-sms-message

Same with Android Call Log.

@hub2git commented on GitHub (May 8, 2014): https://ifttt.com/recipes/164433-send-me-an-email-when-mt-android-phone-gets-an-sms-message Same with Android Call Log.

kerem commented

2026-02-26 01:30:21 +03:00

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@hub2git commented on GitHub (May 8, 2014):

https://ifttt.com/android_phone

@hub2git commented on GitHub (May 8, 2014): https://ifttt.com/android_phone

kerem commented

2026-02-26 01:30:21 +03:00

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@mande01 commented on GitHub (May 8, 2014):

Sweet, thanks for that, I use ifttt for other stuff, but it was in its
early days and I never went back, so this should not be a leap!
On 8 May 2014 21:46, "hub2git" notifications@github.com wrote:

https://ifttt.com/android_phone

Reply to this email directly or view it on GitHubhttps://github.com/jberkel/sms-backup-plus/issues/443#issuecomment-42604030
.

@mande01 commented on GitHub (May 8, 2014): Sweet, thanks for that, I use ifttt for other stuff, but it was in its early days and I never went back, so this should not be a leap! On 8 May 2014 21:46, "hub2git" notifications@github.com wrote: > https://ifttt.com/android_phone > > ## > > Reply to this email directly or view it on GitHubhttps://github.com/jberkel/sms-backup-plus/issues/443#issuecomment-42604030 > .

kerem commented

2026-02-26 01:30:21 +03:00

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@hub2git commented on GitHub (May 8, 2014):

Yes, i too have used IFTTT since it was a baby. These Android channels are
new to IFTTT. Enjoy!

@hub2git commented on GitHub (May 8, 2014): Yes, i too have used IFTTT since it was a baby. These Android channels are new to IFTTT. Enjoy!

kerem commented

2026-02-26 01:30:21 +03:00

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@hub2git commented on GitHub (May 21, 2014):

Hi, I'm the one who recommended IFTTT for backing up SMS messages. I no
longer can give it my recommendation. It doesn't work on all my messages.
The Google Spreadsheet it creates is incomplete. I'll look for another app.

@hub2git commented on GitHub (May 21, 2014): Hi, I'm the one who recommended IFTTT for backing up SMS messages. I no longer can give it my recommendation. It doesn't work on all my messages. The Google Spreadsheet it creates is incomplete. I'll look for another app.

kerem commented

2026-02-26 01:30:21 +03:00

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@jberkel commented on GitHub (Nov 21, 2014):

fixed with #347

@jberkel commented on GitHub (Nov 21, 2014): fixed with #347