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[GH-ISSUE #441] Problem restoring #372

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opened 2026-02-26 01:30:20 +03:00 by kerem · 11 comments

kerem commented

2026-02-26 01:30:20 +03:00

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Originally created by @olathecat on GitHub (Mar 26, 2014).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/441

I am using the app on an LG2 phone. The app version is 1.5.5. When the restore is complete and I go into my messaging app the messages show up for a brief instant (flash) and then disappear, leaving only messages sent since the restore was done. I've tried to run a restore again and it says that the messages are duplicates, so this leads me to think the messages must be on the phone somewhere, but I can't see them.

Originally created by @olathecat on GitHub (Mar 26, 2014). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/441 I am using the app on an LG2 phone. The app version is 1.5.5. When the restore is complete and I go into my messaging app the messages show up for a brief instant (flash) and then disappear, leaving only messages sent since the restore was done. I've tried to run a restore again and it says that the messages are duplicates, so this leads me to think the messages must be on the phone somewhere, but I can't see them.

kerem

2026-02-26 01:30:20 +03:00

closed this issue
added the
v1.5.5
label

kerem commented

2026-02-26 01:30:20 +03:00

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@pyzro commented on GitHub (Apr 2, 2014):

Previous phone: Droid Razr Maxx HD w/ v1.5.5 (rooted)
New phone: Droid Maxx w/ v1.5.5 ; android version 4.4 (not rooted)

Attempting to restore SMS from gmail. Located 6735 items, and attempts to restore.
process takes about 10-15 minutes, which is fine.
When completed, it will say that it restores 500 messages with 5000+ dupes.

When I go to my messages, SMS has not been restored. Call history has been though.

I can verify that backed up SMS's are indeed in gmail with the correct sms tags.

@pyzro commented on GitHub (Apr 2, 2014): Previous phone: Droid Razr Maxx HD w/ v1.5.5 (rooted) New phone: Droid Maxx w/ v1.5.5 ; android version 4.4 (not rooted) Attempting to restore SMS from gmail. Located 6735 items, and attempts to restore. process takes about 10-15 minutes, which is fine. When completed, it will say that it restores 500 messages with 5000+ dupes. When I go to my messages, SMS has not been restored. Call history has been though. I can verify that backed up SMS's are indeed in gmail with the correct sms tags.

kerem commented

2026-02-26 01:30:20 +03:00

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@pyzro commented on GitHub (Apr 2, 2014):

I've been able to correct my issue. It seems that by default, the application does not have "write SMS/MMS" privledges
This is what I've done to get around it:

Install AppOps 4.3/4.4 (https://play.google.com/store/apps/details?id=com.colortiger.appopsinstaller)
Open AppOps and select 'Native AppOps'
Swipe left until you get to the Messaging tab
Select SMS Backup+
Locate 'Write SMS/MMS' option and turn to ON.
Launch SMS Backup+ and do a restore.

I sat and was able to watch each message reappear.

@pyzro commented on GitHub (Apr 2, 2014): I've been able to correct my issue. It seems that by default, the application does not have "write SMS/MMS" privledges This is what I've done to get around it: 1) Install AppOps 4.3/4.4 (https://play.google.com/store/apps/details?id=com.colortiger.appopsinstaller) 2) Open AppOps and select 'Native AppOps' 3) Swipe left until you get to the Messaging tab 4) Select SMS Backup+ 5) Locate 'Write SMS/MMS' option and turn to ON. 6) Launch SMS Backup+ and do a restore. I sat and was able to watch each message reappear.

kerem commented

2026-02-26 01:30:20 +03:00

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@olathecat commented on GitHub (Apr 2, 2014):

Works perfectly that way. Thanks!

Joe

From: pyzro
Sent: Wednesday, April 02, 2014 3:25 PM
To: jberkel/sms-backup-plus
Cc: olathecat
Subject: Re: [sms-backup-plus] Problem restoring (#441)

I've been able to correct my issue. It seems that by default, the application does not have "write SMS/MMS" privledges
This is what I've done to get around it:

Install AppOps 4.3/4.4 (https://play.google.com/store/apps/details?id=com.colortiger.appopsinstaller)
Open AppOps and select 'Native AppOps'
Swipe left until you get to the Messaging tab
Select SMS Backup+
Locate 'Write SMS/MMS' option and turn to ON.
Launch SMS Backup+ and do a restore.

I sat and was able to watch each message reappear.

—
Reply to this email directly or view it on GitHub.

@olathecat commented on GitHub (Apr 2, 2014): Works perfectly that way. Thanks! Joe From: pyzro Sent: Wednesday, April 02, 2014 3:25 PM To: jberkel/sms-backup-plus Cc: olathecat Subject: Re: [sms-backup-plus] Problem restoring (#441) I've been able to correct my issue. It seems that by default, the application does not have "write SMS/MMS" privledges This is what I've done to get around it: 1) Install AppOps 4.3/4.4 (https://play.google.com/store/apps/details?id=com.colortiger.appopsinstaller) 2) Open AppOps and select 'Native AppOps' 3) Swipe left until you get to the Messaging tab 4) Select SMS Backup+ 5) Locate 'Write SMS/MMS' option and turn to ON. 6) Launch SMS Backup+ and do a restore. I sat and was able to watch each message reappear. — Reply to this email directly or view it on GitHub.

kerem commented

2026-02-26 01:30:20 +03:00

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@pggdt commented on GitHub (Apr 4, 2014):

Thank you very much and it worked!
There is a small different that is I can't open the 'Native AppOps', but I installed the AppOpsX which next to it. Then there is no 'Write SMS/MMS' option but a 'Send SMS/MMS' option. I turned it on and the messages restored successfully!

@pggdt commented on GitHub (Apr 4, 2014): Thank you very much and it worked! There is a small different that is I can't open the 'Native AppOps', but I installed the AppOpsX which next to it. Then there is no 'Write SMS/MMS' option but a 'Send SMS/MMS' option. I turned it on and the messages restored successfully!

kerem commented

2026-02-26 01:30:20 +03:00

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@rigid commented on GitHub (Apr 7, 2014):

fyi, I had exactly the same issue on (A brief flash of all SMS and then all messages disappear). I hope there's a way to fix this without using AppOps.

@rigid commented on GitHub (Apr 7, 2014): fyi, I had exactly the same issue on (A brief flash of all SMS and then all messages disappear). I hope there's a way to fix this without using AppOps.

kerem commented

2026-02-26 01:30:20 +03:00

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@bnewt33 commented on GitHub (Apr 17, 2014):

Can't run App Ops on 4.4.2. Aargh.

@bnewt33 commented on GitHub (Apr 17, 2014): Can't run App Ops on 4.4.2. Aargh.

kerem commented

2026-02-26 01:30:20 +03:00

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@HowTheStoryEnds commented on GitHub (Apr 18, 2014):

I'm running android 4.4.2 and used this http://www.howtogeek.com/177915/how-to-restore-access-to-app-ops-in-android-4.4.2/ to grant me access to App Ops
it requires a rooted phone, installing this http://repo.xposed.info/module/de.robv.android.xposed.installer and the AppOpsXposed module.

restore worked fine after setting the write bit

@HowTheStoryEnds commented on GitHub (Apr 18, 2014): I'm running android 4.4.2 and used this http://www.howtogeek.com/177915/how-to-restore-access-to-app-ops-in-android-4.4.2/ to grant me access to App Ops it requires a rooted phone, installing this http://repo.xposed.info/module/de.robv.android.xposed.installer and the AppOpsXposed module. restore worked fine after setting the write bit

kerem commented

2026-02-26 01:30:20 +03:00

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@false9striker commented on GitHub (Apr 23, 2014):

If your problem is still not solved try following these steps.

Join Beta testing Google plus group here https://plus.google.com/communities/113290889178902750997
Click on "Become a beta tester" link on the same page.
Update sms-backup-plus from playstore
Do a restore.

Everything should be fine.

Thanks.

@false9striker commented on GitHub (Apr 23, 2014): If your problem is still not solved try following these steps. 1. Join Beta testing Google plus group here https://plus.google.com/communities/113290889178902750997 2. Click on "Become a beta tester" link on the same page. 3. Update sms-backup-plus from playstore 4. Do a restore. Everything should be fine. Thanks.

kerem commented

2026-02-26 01:30:20 +03:00

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@bnewt33 commented on GitHub (Apr 25, 2014):

Thad did indeed work and I have the last two years of text messages on my phone again. However… it apparently cleared out the Gmail SMS folder which now only has messages dating back to April 22 when I did the restore. Um…

Brenda

From: Venugopal Madathil [mailto:notifications@github.com]
Sent: Wednesday, April 23, 2014 12:58 AM
To: jberkel/sms-backup-plus
Cc: bnewt33
Subject: Re: [sms-backup-plus] Problem restoring (#441)

If your problem is still not solved try following these steps.

 Join Beta testing Google plus group here https://plus.google.com/communities/113290889178902750997

 Click on "Become a beta tester" link on the same page.

```
 Update sms-backup-plus from playstore
```
```
 Do a restore. 
```

Everything should be fine.

Thanks.

—
Reply to this email directly or view it on GitHub https://github.com/jberkel/sms-backup-plus/issues/441#issuecomment-41124829 . https://github.com/notifications/beacon/7329588__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxMzg0ODI1MywiZGF0YSI6eyJpZCI6Mjg2MTkxODJ9fQ==--c693686fa57b735e47f3b39b557c3ac60965fab1.gif

@bnewt33 commented on GitHub (Apr 25, 2014): Thad did indeed work and I have the last two years of text messages on my phone again. However… it apparently cleared out the Gmail SMS folder which now only has messages dating back to April 22 when I did the restore. Um… Brenda From: Venugopal Madathil [mailto:notifications@github.com] Sent: Wednesday, April 23, 2014 12:58 AM To: jberkel/sms-backup-plus Cc: bnewt33 Subject: Re: [sms-backup-plus] Problem restoring (#441) If your problem is still not solved try following these steps. 1. ``` Join Beta testing Google plus group here https://plus.google.com/communities/113290889178902750997 ``` 2. ``` Click on "Become a beta tester" link on the same page. ``` 3. ``` Update sms-backup-plus from playstore ``` 4. ``` Do a restore. ``` Everything should be fine. Thanks. — Reply to this email directly or view it on GitHub https://github.com/jberkel/sms-backup-plus/issues/441#issuecomment-41124829 . https://github.com/notifications/beacon/7329588__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxMzg0ODI1MywiZGF0YSI6eyJpZCI6Mjg2MTkxODJ9fQ==--c693686fa57b735e47f3b39b557c3ac60965fab1.gif

kerem commented

2026-02-26 01:30:20 +03:00

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@false9striker commented on GitHub (Apr 26, 2014):

@bnewt33 Awesome! 👍

@olathecat Please close the issue if you have got a fix.

@false9striker commented on GitHub (Apr 26, 2014): @bnewt33 Awesome! :+1: @olathecat Please close the issue if you have got a fix.

kerem commented

2026-02-26 01:30:20 +03:00

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@joanmcg commented on GitHub (Jun 26, 2014):

I've got this problem now, just installed smsbackup+ from play store before doing a factory reset.

However, I can't join the beta program. I get a "nothing to see here" page when I click the beta tester link. I'll try the other approach.

@joanmcg commented on GitHub (Jun 26, 2014): I've got this problem now, just installed smsbackup+ from play store before doing a factory reset. However, I can't join the beta program. I get a "nothing to see here" page when I click the beta tester link. I'll try the other approach.