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[GH-ISSUE #2936] [GAME BUG]: Catherine Full Body (CUSA15036) freezes on playing videos on Windows (10?) only #934

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opened 2026-02-27 21:08:59 +03:00 by kerem · 5 comments

kerem commented

2026-02-27 21:08:59 +03:00

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Originally created by @Parotaku on GitHub (May 14, 2025).
Original GitHub issue: https://github.com/shadps4-emu/shadPS4/issues/2936

Checklist (we expect you to perform these steps before opening the issue)

I have searched for a similar issue in this repository and did not find one.
I am using an official build obtained from releases or updated one of those builds using its in-app updater.
I have re-dumped the game and performed a clean install without mods and the issue is still present.
I have disabled all patches and cheats and the issue is still present.
I have all the required system modules installed.

Describe the Bug

In the Main branch official build, Catherine Full Body boots correctly up to trying to play the intro video... then on Windows 10, it stops before playing it and freezes with a black screen and this in the console:

Kernel.Fs] <Info> file_system.cpp:260 close: Closing /app0/data/sound_JP/env.acb [Kernel.Fs] <Info> file_system.cpp:62 open: path = /app0/data/sound_JP/env.awb flags = 0x0 mode = 365 [Kernel.Fs] <Info> file_system.cpp:629 fstat: (PARTIAL) fd = 13 [Core] <Error> stubs.cpp:42 CommonStub: Stub: sceVideoRecordingSetInfo (nid: Fc8qxlKINYQ) called, returning zero to 0x80006d6af [Core] <Error> stubs.cpp:42 CommonStub: Stub: sceVideoRecordingSetInfo (nid: Fc8qxlKINYQ) called, returning zero to 0x80006d6c5 [Core] <Error> stubs.cpp:42 CommonStub: Stub: sceVideoRecordingSetInfo (nid: Fc8qxlKINYQ) called, returning zero to 0x80006d6d9 [Lib.Screenshot] <Error> screenshot.cpp:62 sceScreenShotSetOverlayImage: (STUBBED) called [Lib.Screenshot] <Error> screenshot.cpp:32 sceScreenShotEnable: (STUBBED) called [Lib.GameLiveStreaming] <Error> gamelivestreaming.cpp:48 sceGameLiveStreamingEnableLiveStreaming: (STUBBED) called [Lib.SharePlay] <Error> shareplay.cpp:80 sceSharePlaySetProhibition: (STUBBED) called [Kernel.Fs] <Info> file_system.cpp:62 open: path = /app0/data/movie/mov150.usm flags = 0x0 mode = 365 [Kernel.Fs] <Info> file_system.cpp:629 fstat: (PARTIAL) fd = 14 [Lib.Vdec2] <Info> videodec2.cpp:49 sceVideodec2QueryDecoderMemoryInfo: called [Lib.Vdec2] <Info> videodec2.cpp:49 sceVideodec2QueryDecoderMemoryInfo: called [Lib.Vdec2] <Info> videodec2.cpp:49 sceVideodec2QueryDecoderMemoryInfo: called [Lib.Vdec2] <Info> videodec2.cpp:49 sceVideodec2QueryDecoderMemoryInfo: called [Lib.Vdec2] <Info> videodec2.cpp:49 sceVideodec2QueryDecoderMemoryInfo: called [Lib.Vdec2] <Info> videodec2.cpp:49 sceVideodec2QueryDecoderMemoryInfo: called [Lib.Vdec2] <Info> videodec2.cpp:49 sceVideodec2QueryDecoderMemoryInfo: called [Lib.Vdec2] <Info> videodec2.cpp:78 sceVideodec2CreateDecoder: called [Lib.Vdec2] <Info> videodec2.cpp:152 sceVideodec2Reset: called

On Linux, the video plays normally then the 3D title menu appears.

Reproduction Steps

Start the game on Windows and let it run until it stops doing anything before playing the video.

Specify OS Version

Windows 10 Pro

CPU

Intel Core i7-5820K

GPU

Nvidia Geforce RTX 2070 SUPER

Amount of RAM in GB

16 GB

Amount of VRAM in GB

8GB

Log File

shad_log.txt

Originally created by @Parotaku on GitHub (May 14, 2025). Original GitHub issue: https://github.com/shadps4-emu/shadPS4/issues/2936 ### Checklist (we expect you to perform these steps before opening the issue) - [x] I have searched for a similar issue in this repository and did not find one. - [x] I am using an official build obtained from [releases](https://github.com/shadps4-emu/shadPS4/releases) or updated one of those builds using its in-app updater. - [x] I have re-dumped the game and performed a clean install without mods and the issue is still present. - [x] I have disabled all patches and cheats and the issue is still present. - [x] I have all the required [system modules](https://github.com/shadps4-emu/shadps4-game-compatibility?tab=readme-ov-file#informations) installed. ### Describe the Bug In the Main branch official build, Catherine Full Body boots correctly up to trying to play the intro video... then on Windows 10, it stops before playing it and freezes with a black screen and this in the console: `Kernel.Fs] <Info> file_system.cpp:260 close: Closing /app0/data/sound_JP/env.acb [Kernel.Fs] <Info> file_system.cpp:62 open: path = /app0/data/sound_JP/env.awb flags = 0x0 mode = 365 [Kernel.Fs] <Info> file_system.cpp:629 fstat: (PARTIAL) fd = 13 [Core] <Error> stubs.cpp:42 CommonStub: Stub: sceVideoRecordingSetInfo (nid: Fc8qxlKINYQ) called, returning zero to 0x80006d6af [Core] <Error> stubs.cpp:42 CommonStub: Stub: sceVideoRecordingSetInfo (nid: Fc8qxlKINYQ) called, returning zero to 0x80006d6c5 [Core] <Error> stubs.cpp:42 CommonStub: Stub: sceVideoRecordingSetInfo (nid: Fc8qxlKINYQ) called, returning zero to 0x80006d6d9 [Lib.Screenshot] <Error> screenshot.cpp:62 sceScreenShotSetOverlayImage: (STUBBED) called [Lib.Screenshot] <Error> screenshot.cpp:32 sceScreenShotEnable: (STUBBED) called [Lib.GameLiveStreaming] <Error> gamelivestreaming.cpp:48 sceGameLiveStreamingEnableLiveStreaming: (STUBBED) called [Lib.SharePlay] <Error> shareplay.cpp:80 sceSharePlaySetProhibition: (STUBBED) called [Kernel.Fs] <Info> file_system.cpp:62 open: path = /app0/data/movie/mov150.usm flags = 0x0 mode = 365 [Kernel.Fs] <Info> file_system.cpp:629 fstat: (PARTIAL) fd = 14 [Lib.Vdec2] <Info> videodec2.cpp:49 sceVideodec2QueryDecoderMemoryInfo: called [Lib.Vdec2] <Info> videodec2.cpp:49 sceVideodec2QueryDecoderMemoryInfo: called [Lib.Vdec2] <Info> videodec2.cpp:49 sceVideodec2QueryDecoderMemoryInfo: called [Lib.Vdec2] <Info> videodec2.cpp:49 sceVideodec2QueryDecoderMemoryInfo: called [Lib.Vdec2] <Info> videodec2.cpp:49 sceVideodec2QueryDecoderMemoryInfo: called [Lib.Vdec2] <Info> videodec2.cpp:49 sceVideodec2QueryDecoderMemoryInfo: called [Lib.Vdec2] <Info> videodec2.cpp:49 sceVideodec2QueryDecoderMemoryInfo: called [Lib.Vdec2] <Info> videodec2.cpp:78 sceVideodec2CreateDecoder: called [Lib.Vdec2] <Info> videodec2.cpp:152 sceVideodec2Reset: called` On Linux, the video plays normally then the 3D title menu appears. ### Reproduction Steps Start the game on Windows and let it run until it stops doing anything before playing the video. ### Specify OS Version Windows 10 Pro ### CPU Intel Core i7-5820K ### GPU Nvidia Geforce RTX 2070 SUPER ### Amount of RAM in GB 16 GB ### Amount of VRAM in GB 8GB ### Log File [shad_log.txt](https://github.com/user-attachments/files/20213004/shad_log.txt)

kerem added the

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2026-02-27 21:08:59 +03:00

kerem commented

2026-02-27 21:09:00 +03:00

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@Parotaku commented on GitHub (May 18, 2025):

Just to be clear: I don't think it's some kind bad dump or something I'm doing wrong: on Discord, user Missake has the same problem on Catherine (look in the 'Help' section)... maybe a regression?

@Parotaku commented on GitHub (May 18, 2025): Just to be clear: I don't think it's some kind bad dump or something I'm doing wrong: on Discord, user Missake has the same problem on Catherine (look in the 'Help' section)... maybe a regression?

kerem commented

2026-02-27 21:09:00 +03:00

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@Missake212 commented on GitHub (May 18, 2025):

Hi, don't worry you're not doing anything wrong, the game is just stuck there on Windows and works fine on Linux. I tried to look a little bit into the crash through a debugger and Ghidra with no real success, the best I can do is this screenshot of the call stack and hope someone with more coding knowledge who also happens to own the game can try and figure it out.

@Missake212 commented on GitHub (May 18, 2025): Hi, don't worry you're not doing anything wrong, the game is just stuck there on Windows and works fine on Linux. I tried to look a little bit into the crash through a debugger and Ghidra with no real success, the best I can do is this screenshot of the call stack and hope someone with more coding knowledge who also happens to own the game can try and figure it out. ![Image](https://github.com/user-attachments/assets/a4e70ac1-5f4c-4659-ae4f-b5a5f2cdf728)

kerem commented

2026-02-27 21:09:00 +03:00

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@GamerzHell9137 commented on GitHub (May 22, 2025):

Not here to say that i have the issue but actually say that i don't. Idk if the CPU is the reason or maybe even GPU or something but im on a Ryzen 7800X3D and a RTX 3060 Ti and everything plays fine.

@GamerzHell9137 commented on GitHub (May 22, 2025): Not here to say that i have the issue but actually say that i don't. Idk if the CPU is the reason or maybe even GPU or something but im on a Ryzen 7800X3D and a RTX 3060 Ti and everything plays fine.

kerem commented

2026-02-27 21:09:00 +03:00

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@Missake212 commented on GitHub (Sep 19, 2025):

Might be insignificant and completely useless but I randomly tested a few of my games with NullGPU and the video seems to play fine with NullGPU for some reason (I've tested both my Nvidia and Intel GPUs and they both crash on it without NullGPU), not sure why exactly.

@Missake212 commented on GitHub (Sep 19, 2025): Might be insignificant and completely useless but I randomly tested a few of my games with NullGPU and the video seems to play fine with NullGPU for some reason (I've tested both my Nvidia and Intel GPUs and they both crash on it without NullGPU), not sure why exactly.

kerem commented

2026-02-27 21:09:00 +03:00

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Owner

@Parotaku commented on GitHub (Sep 19, 2025):

Can confirm @Missake212 test: with NullGPU, you can hear that Catherine reaches menu on Windows too, and plays both opening & demo videos...

@Parotaku commented on GitHub (Sep 19, 2025): Can confirm @Missake212 test: with NullGPU, you can hear that Catherine reaches menu on Windows too, and plays both opening & demo videos...

kerem referenced this issue

2026-02-27 21:14:09 +03:00

[PR #934] [MERGED] signals: Fix compilation on GCC. #1837