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[GH-ISSUE #2375] [APP BUG]: Stuck at 'Saving new configuration file' cmd line #800

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opened 2026-02-27 21:08:13 +03:00 by kerem · 7 comments

kerem commented

2026-02-27 21:08:13 +03:00

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Originally created by @Jdiablo on GitHub (Feb 8, 2025).
Original GitHub issue: https://github.com/shadps4-emu/shadPS4/issues/2375

Checklist

I have searched for a similar issue in this repository and did not find one.
I am using an official build obtained from releases or updated one of those builds using its in-app updater.

Describe the Bug

The issue is the same as https://github.com/shadps4-emu/shadPS4/issues/2157
but the resolution with updating drivers DOES NOT help

Reproduction Steps

Clear new installation of win qt 0.6.0 release.
Run with administrator privileges.
Latest nvidia drivers 572.16 (clear installation).

Run shadPS4.exe with administrator privileges
Set "games" installation folder path to a blank folder E:\Games\ShadPs4\games (specifying any other folder location including Desktop\games also does not help)
Click 'Ok'
Cmd line with log entry "Saving new configuration file E:\Games\ShadPs4\user\config.toml" appears
App stuck, nothing happens, CPU consumption of shadPS4.exe is about 9%, 26.8MB of RAM consuming (without increase) it Task Manager, 'Power Usage = Very High'

No logs created. Reopening app just stuck at blank cmd line without any entries. Deleting config.toml leads to the very same behavior

config.toml:
`
[Input]
useSpecialPad = false
cursorState = 1
deadZoneLeft = 2
deadZoneRight = 2
isMotionControlsEnabled = true
cursorHideTimeout = 5
backButtonBehavior = "left"
specialPadClass = 1

[General]
isPS4Pro = false
FullscreenMode = "borderless"
BGMvolume = 50
logFilter = ""
playBGM = false
Fullscreen = false
isTrophyPopupDisabled = false
enableDiscordRPC = false
logType = "async"
userName = "shadPS4"
updateChannel = ""
chooseHomeTab = ""
showSplash = false
autoUpdate = false
separateUpdateEnabled = false
compatibilityEnabled = false
checkCompatibilityOnStartup = false

[Keys]
TrophyKey = ""

[GPU]
dumpShaders = false
screenWidth = 1280
vblankDivider = 1
screenHeight = 720
nullGpu = false
patchShaders = true
copyGPUBuffers = false

[Vulkan]
validation_sync = false
gpuId = -1
hostMarkers = false
validation = false
crashDiagnostic = false
validation_gpu = false
rdocEnable = false
guestMarkers = false

[Settings]
consoleLanguage = 1

[GUI]
installDirs = ["E:\Games\ShadPs4\games"]
addonInstallDir = "E:\Games\ShadPs4\user\addcont"
loadGameSizeEnabled = true
saveDataPath = ""
emulatorLanguage = "en"
mw_width = 1280
theme = 0
mw_height = 720
iconSize = 36
sliderPos = 0
iconSizeGrid = 69
sliderPosGrid = 0
geometry_x = 400
gameTableMode = 0
pkgDirs = []
geometry_y = 400
geometry_w = 1280
geometry_h = 720
elfDirs = []
recentFiles = []

[Debug]
DebugDump = false
CollectShader = false

Expected Behavior

Just please work....and maybe some logs??

Specify OS Version

Windows 10, nvidia geforce RTX 3050 laptop GPU

Originally created by @Jdiablo on GitHub (Feb 8, 2025). Original GitHub issue: https://github.com/shadps4-emu/shadPS4/issues/2375 ### Checklist - [x] I have searched for a similar issue in this repository and did not find one. - [x] I am using an official build obtained from [releases](https://github.com/shadps4-emu/shadPS4/releases) or updated one of those builds using its in-app updater. ### Describe the Bug The issue is the same as https://github.com/shadps4-emu/shadPS4/issues/2157 but the resolution with updating drivers DOES NOT help ### Reproduction Steps Clear new installation of win qt 0.6.0 release. Run with administrator privileges. Latest nvidia drivers 572.16 (clear installation). 1. Run shadPS4.exe with administrator privileges 2. Set "games" installation folder path to a blank folder E:\Games\ShadPs4\games (specifying any other folder location including Desktop\games also does not help) 3. Click 'Ok' 4. Cmd line with log entry "Saving new configuration file E:\Games\ShadPs4\user\config.toml" appears 5. App stuck, nothing happens, CPU consumption of shadPS4.exe is about 9%, 26.8MB of RAM consuming (without increase) it Task Manager, 'Power Usage = Very High' No logs created. Reopening app just stuck at blank cmd line without any entries. Deleting config.toml leads to the very same behavior config.toml: ` [Input] useSpecialPad = false cursorState = 1 deadZoneLeft = 2 deadZoneRight = 2 isMotionControlsEnabled = true cursorHideTimeout = 5 backButtonBehavior = "left" specialPadClass = 1 [General] isPS4Pro = false FullscreenMode = "borderless" BGMvolume = 50 logFilter = "" playBGM = false Fullscreen = false isTrophyPopupDisabled = false enableDiscordRPC = false logType = "async" userName = "shadPS4" updateChannel = "" chooseHomeTab = "" showSplash = false autoUpdate = false separateUpdateEnabled = false compatibilityEnabled = false checkCompatibilityOnStartup = false [Keys] TrophyKey = "" [GPU] dumpShaders = false screenWidth = 1280 vblankDivider = 1 screenHeight = 720 nullGpu = false patchShaders = true copyGPUBuffers = false [Vulkan] validation_sync = false gpuId = -1 hostMarkers = false validation = false crashDiagnostic = false validation_gpu = false rdocEnable = false guestMarkers = false [Settings] consoleLanguage = 1 [GUI] installDirs = ["E:\\Games\\ShadPs4\\games"] addonInstallDir = "E:\\Games\\ShadPs4\\user\\addcont" loadGameSizeEnabled = true saveDataPath = "" emulatorLanguage = "en" mw_width = 1280 theme = 0 mw_height = 720 iconSize = 36 sliderPos = 0 iconSizeGrid = 69 sliderPosGrid = 0 geometry_x = 400 gameTableMode = 0 pkgDirs = [] geometry_y = 400 geometry_w = 1280 geometry_h = 720 elfDirs = [] recentFiles = [] [Debug] DebugDump = false CollectShader = false ` ### Expected Behavior Just please work....and maybe some logs?? ### Specify OS Version Windows 10, nvidia geforce RTX 3050 laptop GPU

kerem closed this issue

2026-02-27 21:08:13 +03:00

kerem commented

2026-02-27 21:08:14 +03:00

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@polybiusproxy commented on GitHub (Feb 8, 2025):

Since you mentioned you're using a laptop, you should try updating your iGPU drivers instead of the RTX GPU drivers.

@polybiusproxy commented on GitHub (Feb 8, 2025): Since you mentioned you're using a laptop, you should try updating your iGPU drivers instead of the RTX GPU drivers.

kerem commented

2026-02-27 21:08:14 +03:00

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Owner

@Jdiablo commented on GitHub (Feb 8, 2025):

Lastest VC redist also installed

@Jdiablo commented on GitHub (Feb 8, 2025): Lastest VC redist also installed

kerem commented

2026-02-27 21:08:14 +03:00

Author

Owner

@Jdiablo commented on GitHub (Feb 8, 2025):

Since you mentioned you're using a laptop, you should try updating your iGPU drivers instead of the RTX GPU drivers.

Latest iGPU drivers are installed, same behaviour

@Jdiablo commented on GitHub (Feb 8, 2025): > Since you mentioned you're using a laptop, you should try updating your iGPU drivers instead of the RTX GPU drivers. Latest iGPU drivers are installed, same behaviour

kerem commented

2026-02-27 21:08:14 +03:00

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Owner

@Jdiablo commented on GitHub (Feb 10, 2025):

Ok, I was able to finally setup dev environment and figured out that it gets in the endless loop trying to enumerate physical devices at src\video_core\renderer_vulkan\vk_instance.cpp 25
externals\vulkan-headers\include\vulkan\vulkan_funcs.hpp 126

Since I'm not familiar that much with C++ and these hardware manipulations I hope it will give you some insights. It seems it really struggles to get the GPU handle or something idk.

If you need some additional info, feel free to ask or just close this issue (I guess support of laptops with dual GPUs is a very last feature in your backlog lol)

@Jdiablo commented on GitHub (Feb 10, 2025): Ok, I was able to finally setup dev environment and figured out that it gets in the endless loop trying to enumerate physical devices at src\video_core\renderer_vulkan\vk_instance.cpp 25 externals\vulkan-headers\include\vulkan\vulkan_funcs.hpp 126 Since I'm not familiar that much with C++ and these hardware manipulations I hope it will give you some insights. It seems it really struggles to get the GPU handle or something idk. If you need some additional info, feel free to ask or just close this issue (I guess support of laptops with dual GPUs is a very last feature in your backlog lol) ![Image](https://github.com/user-attachments/assets/59827dde-1724-4576-8493-ca5812b10a98)

kerem commented

2026-02-27 21:08:14 +03:00

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Owner

@Hermiten commented on GitHub (Feb 24, 2025):

Can you try on a fresh installation ?
Some things have been made

@Hermiten commented on GitHub (Feb 24, 2025): Can you try on a fresh installation ? Some things have been made

kerem commented

2026-02-27 21:08:14 +03:00

Author

Owner

@Jdiablo commented on GitHub (Feb 27, 2025):

@Hermiten neither last Pre-release-shadPS4-2025-02-26-63b50ff, nor last main branch (commit 63b50ff92c) behaves any different

@Jdiablo commented on GitHub (Feb 27, 2025): @Hermiten neither last Pre-release-shadPS4-2025-02-26-63b50ff, nor last main branch (commit 63b50ff92c5afc5499a74d28dc802ef99f3e3ec7) behaves any different

kerem commented

2026-02-27 21:08:14 +03:00

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Owner

@Jdiablo commented on GitHub (Mar 1, 2025):

I found a workaround to this issue:

RMB click on desktop->NVIDIA Control Panel
3D Settings->Manage 3D settings->Program Settings tab
Add shadps4.exe (click 'Add' button, select from list or 'Browse' if not found in dropdown list)
Select 'Integrated graphics' from dropdown below, click 'Apply'

Run shadps4.exe, go to Settings->Graphics->Graphics Device->Select needed GPU (Nvidia GeForce RTX 3050 Laptop GPU in my case)

If there is a FAQ\Known issues troubleshooting page I could make PR with this workaround for laptops with dual graphics

@Jdiablo commented on GitHub (Mar 1, 2025): I found a workaround to this issue: 1. RMB click on desktop->NVIDIA Control Panel 2. 3D Settings->Manage 3D settings->Program Settings tab 3. Add shadps4.exe (click 'Add' button, select from list or 'Browse' if not found in dropdown list) 4. Select 'Integrated graphics' from dropdown below, click 'Apply' <img width="517" alt="Image" src="https://github.com/user-attachments/assets/f45db446-41f9-4d13-b8c8-dfaae2eead76" /> 5. Run shadps4.exe, go to Settings->Graphics->Graphics Device->Select needed GPU (Nvidia GeForce RTX 3050 Laptop GPU in my case) If there is a FAQ\Known issues troubleshooting page I could make PR with this workaround for laptops with dual graphics

kerem referenced this issue

2026-02-27 21:13:55 +03:00

[PR #800] [MERGED] shader_recompiler: Add ConvertF16F32 to FP16 detection. #1778