[GH-ISSUE #1470] ShadPS4 crashes on Windows at the start of every game #491

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opened 2026-02-27 21:06:33 +03:00 by kerem · 20 comments
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Originally created by @MikeDeltaHH on GitHub (Nov 1, 2024).
Original GitHub issue: https://github.com/shadps4-emu/shadPS4/issues/1470

Hi there!

Up to version 0.2.0 I had no problems, I installed Sonic Mania for testing but every version after that (currently 0.4.1) causes ShadPS4 to crash completely after starting every game (deleting and reinstalling the emulator & a game did nothing) - this is also logged in the Windows Event Viewer:


Name of the faulty application: shadPS4.exe, version: 0.0.0.0, timestamp: 0x6724cae2
Name of the faulty module: shadPS4.exe, version: 0.0.0.0, timestamp: 0x6724cae2
Exception code: 0xc0000005
Fehleroffset: 0x00000000006ce443
ID of the faulty process: 0x0x5824
Start time of the faulty application: 0x0x1DB2C916192B933
Path of the faulty application: D:\RetroBat\emulators\shadPS4\shadPS4.exe
Path of the faulty module: D:\RetroBat\emulators\shadPS4\shadPS4.exe
Berichtskennung: 5e1a21a2-8525-4186-90a8-3ca8d0bc50ba
Full name of the faulty package:
Application ID that is relative to the faulty package:

Log attached, I'm at a loss and would really appreciate some help.
Many thanks for ShadPS4!

shad_log.txt

Originally created by @MikeDeltaHH on GitHub (Nov 1, 2024). Original GitHub issue: https://github.com/shadps4-emu/shadPS4/issues/1470 Hi there! Up to version 0.2.0 I had no problems, I installed Sonic Mania for testing but every version after that (currently 0.4.1) causes ShadPS4 to crash completely after starting every game (deleting and reinstalling the emulator & a game did nothing) - this is also logged in the Windows Event Viewer: ----------------------------------------------------------------------------------------------- Name of the faulty application: shadPS4.exe, version: 0.0.0.0, timestamp: 0x6724cae2 Name of the faulty module: shadPS4.exe, version: 0.0.0.0, timestamp: 0x6724cae2 Exception code: 0xc0000005 Fehleroffset: 0x00000000006ce443 ID of the faulty process: 0x0x5824 Start time of the faulty application: 0x0x1DB2C916192B933 Path of the faulty application: D:\RetroBat\emulators\shadPS4\shadPS4.exe Path of the faulty module: D:\RetroBat\emulators\shadPS4\shadPS4.exe Berichtskennung: 5e1a21a2-8525-4186-90a8-3ca8d0bc50ba Full name of the faulty package: Application ID that is relative to the faulty package: ----------------------------------------------------------------------------------------------- Log attached, I'm at a loss and would really appreciate some help. Many thanks for ShadPS4! [shad_log.txt](https://github.com/user-attachments/files/17603378/shad_log.txt)
kerem 2026-02-27 21:06:33 +03:00
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@DanielSvoboda commented on GitHub (Nov 1, 2024):

Your video card seems to be outdated, you'd better upgrade it.
What's your CPU?

<!-- gh-comment-id:2452562477 --> @DanielSvoboda commented on GitHub (Nov 1, 2024): Your video card seems to be outdated, you'd better upgrade it. What's your CPU?
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@StevenMiller123 commented on GitHub (Nov 1, 2024):

I mean, if they had no issues on earlier shad versions, the CPU shouldn't be relevant. I wish I could provide some actually helpful information, but their log doesn't seem to show anything critical.

<!-- gh-comment-id:2452566537 --> @StevenMiller123 commented on GitHub (Nov 1, 2024): I mean, if they had no issues on earlier shad versions, the CPU shouldn't be relevant. I wish I could provide some actually helpful information, but their log doesn't seem to show anything critical.
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@MikeDeltaHH commented on GitHub (Nov 1, 2024):

Your video card seems to be outdated, you'd better upgrade it. What's your CPU?

I have a GeForce GTX 4070 Ti OC, ASUS TUF Gaming Z790-BTF Motherboard, Intel Core i5-13600KF CPU & DDR5 RAM - not exactly old but thanks for reply!

<!-- gh-comment-id:2452574838 --> @MikeDeltaHH commented on GitHub (Nov 1, 2024): > Your video card seems to be outdated, you'd better upgrade it. What's your CPU? I have a GeForce GTX 4070 Ti OC, ASUS TUF Gaming Z790-BTF Motherboard, Intel Core i5-13600KF CPU & DDR5 RAM - not exactly old but thanks for reply!
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@StevenMiller123 commented on GitHub (Nov 1, 2024):

I think they were referring to the graphics driver

<!-- gh-comment-id:2452576530 --> @StevenMiller123 commented on GitHub (Nov 1, 2024): I think they were referring to the graphics driver
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@MikeDeltaHH commented on GitHub (Nov 1, 2024):

I mean, if they had no issues on earlier shad versions, the CPU shouldn't be relevant. I wish I could provide some actually helpful information, but their log doesn't seem to show anything critical.

Yes, I have already tested everything possible - deleted everything, re-downloaded ShadPS4, redid everything in a different directory, all without success... I just don't understand it...

<!-- gh-comment-id:2452577505 --> @MikeDeltaHH commented on GitHub (Nov 1, 2024): > I mean, if they had no issues on earlier shad versions, the CPU shouldn't be relevant. I wish I could provide some actually helpful information, but their log doesn't seem to show anything critical. Yes, I have already tested everything possible - deleted everything, re-downloaded ShadPS4, redid everything in a different directory, all without success... I just don't understand it...
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@MikeDeltaHH commented on GitHub (Nov 1, 2024):

I think they were referring to the graphics driver

The latest NVidia driver 566.03 is installed, which is what I first suspected...

<!-- gh-comment-id:2452583669 --> @MikeDeltaHH commented on GitHub (Nov 1, 2024): > I think they were referring to the graphics driver The latest NVidia driver 566.03 is installed, which is what I first suspected...
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@adikusnadi8 commented on GitHub (Nov 2, 2024):

me to.. how fix problem
thanks
attach :
Tanpa judul
rtx 3070
proc i5 14600k

<!-- gh-comment-id:2452876176 --> @adikusnadi8 commented on GitHub (Nov 2, 2024): me to.. how fix problem thanks attach : ![Tanpa judul](https://github.com/user-attachments/assets/c3bcefe9-e482-4a1a-94a6-df7814251f50) rtx 3070 proc i5 14600k
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@DanielSvoboda commented on GitHub (Nov 2, 2024):

what might help:
install this: https://aka.ms/vs/17/release/vc_redist.x64.exe
run as administrator
try running the emulator from another folder, perhaps leaving the games on the same drive

<!-- gh-comment-id:2452993407 --> @DanielSvoboda commented on GitHub (Nov 2, 2024): what might help: install this: https://aka.ms/vs/17/release/vc_redist.x64.exe run as administrator try running the emulator from another folder, perhaps leaving the games on the same drive
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@MikeDeltaHH commented on GitHub (Nov 2, 2024):

what might help: install this: https://aka.ms/vs/17/release/vc_redist.x64.exe run as administrator try running the emulator from another folder, perhaps leaving the games on the same drive

Hey @DanielSvoboda
Thank you very much for your support and your work on ShadPS4. I have tried all the solutions, unfortunately without success. Then downloaded version 0.2.0 again - this version runs without any problems, all subsequent versions simply close when a game is started... I'm at my wit's end...

<!-- gh-comment-id:2453048293 --> @MikeDeltaHH commented on GitHub (Nov 2, 2024): > what might help: install this: https://aka.ms/vs/17/release/vc_redist.x64.exe run as administrator try running the emulator from another folder, perhaps leaving the games on the same drive Hey @DanielSvoboda Thank you very much for your support and your work on ShadPS4. I have tried all the solutions, unfortunately without success. Then downloaded version 0.2.0 again - this version runs without any problems, all subsequent versions simply close when a game is started... I'm at my wit's end...
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@NextdoorPsycho commented on GitHub (Nov 7, 2024):

if it means anything im also having this issue, Windows 11, 4090, 9900x, all updated to everything

<!-- gh-comment-id:2461196809 --> @NextdoorPsycho commented on GitHub (Nov 7, 2024): if it means anything im also having this issue, Windows 11, 4090, 9900x, all updated to everything
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@MikeDeltaHH commented on GitHub (Nov 7, 2024):

if it means anything im also having this issue, Windows 11, 4090, 9900x, all updated to everything

System and graphics card drivers are up to date, unfortunately it makes no difference.

<!-- gh-comment-id:2461389567 --> @MikeDeltaHH commented on GitHub (Nov 7, 2024): > if it means anything im also having this issue, Windows 11, 4090, 9900x, all updated to everything System and graphics card drivers are up to date, unfortunately it makes no difference.
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@Crasthiff commented on GitHub (Nov 7, 2024):

facing the same issue here, r5 5600, rx470 moded drivers (same issue with stock), any fix?

<!-- gh-comment-id:2462823621 --> @Crasthiff commented on GitHub (Nov 7, 2024): facing the same issue here, r5 5600, rx470 moded drivers (same issue with stock), any fix?
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@Darkcranio95 commented on GitHub (Nov 25, 2024):

Same issue, tried 2 games, both crash on startup. Newest Nvidia driver, newest Visual CC installed, sys libraries in the proper folder.
shad_log.txt
shad_log.txt

SHAD Build: 11.25
R5 3600
RTX 2060

<!-- gh-comment-id:2497789290 --> @Darkcranio95 commented on GitHub (Nov 25, 2024): Same issue, tried 2 games, both crash on startup. Newest Nvidia driver, newest Visual CC installed, sys libraries in the proper folder. [shad_log.txt](https://github.com/user-attachments/files/17902414/shad_log.txt) [shad_log.txt](https://github.com/user-attachments/files/17902479/shad_log.txt) SHAD Build: 11.25 R5 3600 RTX 2060
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@Hermiten commented on GitHub (Nov 25, 2024):

Same issue, tried 2 games, both crash on startup. Newest Nvidia driver, newest Visual CC installed, sys libraries in the proper folder. shad_log.txt shad_log.txt

SHAD Build: 11.25 R5 3600 RTX 2060

It's the same game for yours 2 logs (Disney Infinity)
Some games are not working.
You Can check every tested games here: https://github.com/shadps4-emu/shadps4-game-compatibility
And add this one on it (because not tested). This is on the issue tab

<!-- gh-comment-id:2497865315 --> @Hermiten commented on GitHub (Nov 25, 2024): > Same issue, tried 2 games, both crash on startup. Newest Nvidia driver, newest Visual CC installed, sys libraries in the proper folder. [shad_log.txt](https://github.com/user-attachments/files/17902414/shad_log.txt) [shad_log.txt](https://github.com/user-attachments/files/17902479/shad_log.txt) > > SHAD Build: 11.25 R5 3600 RTX 2060 It's the same game for yours 2 logs (Disney Infinity) Some games are not working. You Can check every tested games here: https://github.com/shadps4-emu/shadps4-game-compatibility And add this one on it (because not tested). This is on the issue tab
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Owner

@Hermiten commented on GitHub (Nov 25, 2024):

Hi there!

Up to version 0.2.0 I had no problems, I installed Sonic Mania for testing but every version after that (currently 0.4.1) causes ShadPS4 to crash completely after starting every game (deleting and reinstalling the emulator & a game did nothing) - this is also logged in the Windows Event Viewer:

Name of the faulty application: shadPS4.exe, version: 0.0.0.0, timestamp: 0x6724cae2

Name of the faulty module: shadPS4.exe, version: 0.0.0.0, timestamp: 0x6724cae2
Exception code: 0xc0000005
Fehleroffset: 0x00000000006ce443
ID of the faulty process: 0x0x5824
Start time of the faulty application: 0x0x1DB2C916192B933
Path of the faulty application: D:\RetroBat\emulators\shadPS4\shadPS4.exe
Path of the faulty module: D:\RetroBat\emulators\shadPS4\shadPS4.exe
Berichtskennung: 5e1a21a2-8525-4186-90a8-3ca8d0bc50ba
Full name of the faulty package:
Application ID that is relative to the faulty package:
Log attached, I'm at a loss and would really appreciate some help. Many thanks for ShadPS4!

shad_log.txt

Someone tested it with the last version and ho in-game. Can you try to update shadps4 and test again ?

It's a common problem. Your game simply cannot run on some version. You need to check here:
https://github.com/shadps4-emu/shadps4-game-compatibility

There is a regression maybe between some version but the last one seems to fix it

<!-- gh-comment-id:2497876153 --> @Hermiten commented on GitHub (Nov 25, 2024): > Hi there! > > Up to version 0.2.0 I had no problems, I installed Sonic Mania for testing but every version after that (currently 0.4.1) causes ShadPS4 to crash completely after starting every game (deleting and reinstalling the emulator & a game did nothing) - this is also logged in the Windows Event Viewer: > > ## Name of the faulty application: shadPS4.exe, version: 0.0.0.0, timestamp: 0x6724cae2 > Name of the faulty module: shadPS4.exe, version: 0.0.0.0, timestamp: 0x6724cae2 > Exception code: 0xc0000005 > Fehleroffset: 0x00000000006ce443 > ID of the faulty process: 0x0x5824 > Start time of the faulty application: 0x0x1DB2C916192B933 > Path of the faulty application: D:\RetroBat\emulators\shadPS4\shadPS4.exe > Path of the faulty module: D:\RetroBat\emulators\shadPS4\shadPS4.exe > Berichtskennung: 5e1a21a2-8525-4186-90a8-3ca8d0bc50ba > Full name of the faulty package: > Application ID that is relative to the faulty package: > Log attached, I'm at a loss and would really appreciate some help. Many thanks for ShadPS4! > > [shad_log.txt](https://github.com/user-attachments/files/17603378/shad_log.txt) Someone tested it with the last version and ho in-game. Can you try to update shadps4 and test again ? It's a common problem. Your game simply cannot run on some version. You need to check here: https://github.com/shadps4-emu/shadps4-game-compatibility There is a regression maybe between some version but the last one seems to fix it
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@Darkcranio95 commented on GitHub (Nov 25, 2024):

Same issue, tried 2 games, both crash on startup. Newest Nvidia driver, newest Visual CC installed, sys libraries in the proper folder. shad_log.txt shad_log.txt
SHAD Build: 11.25 R5 3600 RTX 2060

It's the same game for yours 2 logs (Disney Infinity) Some games are not working. You Can check every tested games here: https://github.com/shadps4-emu/shadps4-game-compatibility And add this one on it (because not tested). This is on the issue tab

Yes but 2 different versions of it 2.0 and 3.0, two different game.
I will add it then, but is this the type of error message we can except for every not working game? Or differs game by game? Also even if the a game doesn't work why the whole client crashes? Cause at first glance looks like a general problem not per game, no problem just good to know.

<!-- gh-comment-id:2497922576 --> @Darkcranio95 commented on GitHub (Nov 25, 2024): > > Same issue, tried 2 games, both crash on startup. Newest Nvidia driver, newest Visual CC installed, sys libraries in the proper folder. [shad_log.txt](https://github.com/user-attachments/files/17902414/shad_log.txt) [shad_log.txt](https://github.com/user-attachments/files/17902479/shad_log.txt) > > SHAD Build: 11.25 R5 3600 RTX 2060 > > It's the same game for yours 2 logs (Disney Infinity) Some games are not working. You Can check every tested games here: https://github.com/shadps4-emu/shadps4-game-compatibility And add this one on it (because not tested). This is on the issue tab Yes but 2 different versions of it 2.0 and 3.0, two different game. I will add it then, but is this the type of error message we can except for every not working game? Or differs game by game? Also even if the a game doesn't work why the whole client crashes? Cause at first glance looks like a general problem not per game, no problem just good to know.
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@Hermiten commented on GitHub (Nov 25, 2024):

It can differ but yes it's typically what you can have.

<!-- gh-comment-id:2498441321 --> @Hermiten commented on GitHub (Nov 25, 2024): It can differ but yes it's typically what you can have.
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@MikeDeltaHH commented on GitHub (Nov 25, 2024):

Someone tested it with the last version and ho in-game. Can you try to update shadps4 and test again ?

It's a common problem. Your game simply cannot run on some version. You need to check here: https://github.com/shadps4-emu/shadps4-game-compatibility

There is a regression maybe between some version but the last one seems to fix it

Hi @Hermiten With the last version it works again! Thanks a lot!!!!! :)

<!-- gh-comment-id:2498656458 --> @MikeDeltaHH commented on GitHub (Nov 25, 2024): > Someone tested it with the last version and ho in-game. Can you try to update shadps4 and test again ? > > It's a common problem. Your game simply cannot run on some version. You need to check here: https://github.com/shadps4-emu/shadps4-game-compatibility > > There is a regression maybe between some version but the last one seems to fix it Hi @Hermiten With the last version it works again! Thanks a lot!!!!! :)
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@MikeDeltaHH commented on GitHub (Nov 25, 2024):

Update to the latest build fix it!

<!-- gh-comment-id:2498660573 --> @MikeDeltaHH commented on GitHub (Nov 25, 2024): Update to the latest build fix it!
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@kutkarshh commented on GitHub (Apr 24, 2025):

Game: God of War 3 Remastered
Issue: Game crashes after studio logo

Hello Everyone,

I'm trying to play God of War 3 Remastered on the ShadPS4 emulator, but the game fails to proceed past the game studio logo. It just crashes right after that. I'm attaching both the log file and a video recording as proof for further analysis.

My system specs:

  • Windows 11
  • 16GB RAM
  • NVIDIA RTX 3050Ti (6GB VRAM)

I've tried running the game with default settings and also tweaked a few configurations, but nothing has helped so far. Any suggestions or known fixes for this issue would be much appreciated!

Thanks in advance!

shad_log.txt

Video Link->

https://vimeo.com/1078268125?share=copy

<!-- gh-comment-id:2827165506 --> @kutkarshh commented on GitHub (Apr 24, 2025): **Game: God of War 3 Remastered** **Issue: Game crashes after studio logo** Hello Everyone, I'm trying to play **God of War 3 Remastered** on the ShadPS4 emulator, but the game fails to proceed past the game studio logo. It just crashes right after that. I'm attaching both the **log file** and a **video recording** as proof for further analysis. **My system specs:** - Windows 11 - 16GB RAM - NVIDIA RTX 3050Ti (6GB VRAM) I've tried running the game with default settings and also tweaked a few configurations, but nothing has helped so far. Any suggestions or known fixes for this issue would be much appreciated! Thanks in advance! [shad_log.txt](https://github.com/user-attachments/files/19889536/shad_log.txt) Video Link-> https://vimeo.com/1078268125?share=copy
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