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[GH-ISSUE #3285] [APP BUG]: 0.10.00 - Settings make application crash #1012
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Originally created by @OOKAMIFR on GitHub (Jul 20, 2025).
Original GitHub issue: https://github.com/shadps4-emu/shadPS4/issues/3285
Checklist
Describe the Bug
hello,
first of all, thanks for your work :)
to explain in details the bug
i downloaded latest version 0.10.00 from github (windows version)
i have the following dumps from my PS4
sys_module of the 9.00 firmware
sys_module of the 11.00 firmware
application open without any problem

when i click on settings, application crash
i also tested older version and
from 0.05 to 0.08 - no crash when open settings
tested sys_module i have from my ps4 - same issue
about configuration i have

CPU
RAM

GPU 1

GPU 2

Computer
Lenovo M93Z All In One with touch screen function
If needed, i can provide logs if someone can tell me where file is located :)
have a great sunday :)
Reproduction Steps
tested versions
0.05 - works
0.06 - works
0.07 - works
0.08 - works
0.09 - crash when trying to open settings
0.10 - crash when trying to open settings
Expected Behavior
No response
Specify OS Version
Windows 10 Pro x64
CPU
Intel Core I5-4570s
GPU
AMD RADEON 8500/8700M
Amount of RAM in GB
16GB
@OOKAMIFR commented on GitHub (Jul 20, 2025):
updated application to nightly
same bug, can't open settings
there is the log screen when launching game without trying to open settings

@Missake212 commented on GitHub (Jul 20, 2025):
It looks like your GPU doesn't support Vulkan 1.3 which is required by the emulator, I'd say it's most likely the iGPU, and I don't think drivers would make any difference here so maybe disabling the iGPU completely could fix this ?
@OOKAMIFR commented on GitHub (Jul 21, 2025):
hello
as the screenshot say, 1.3 is supported but only 1.2 is supported by instance
so that mean 1.2 should work
except this case, there still initial bug who is settings make application turn off
cheers :)
@Missake212 commented on GitHub (Jul 21, 2025):
I think you got it wrong, it says 1.3 is REQUIRED, not supported, I'm fairly sure your iGPU doesn't support Vulkan 1.3 which is a hard requirement for the emulator, but I could be wrong.
@red-prig commented on GitHub (Jul 21, 2025):
I had this, disable the Vulkan validation
@red-prig commented on GitHub (Jul 21, 2025):
And also check if you have renderdoc enabled.
@OOKAMIFR commented on GitHub (Jul 22, 2025):
How to disable Vulkan validation ?
Thanks for your help and time 😊
@OOKAMIFR commented on GitHub (Jul 22, 2025):
Sorry
Also need to know how 😋
Thanks 😊
@OOKAMIFR commented on GitHub (Jul 22, 2025):
helllo
just made little video showing bug
https://github.com/user-attachments/assets/9fdd1621-66c9-4f3d-b03c-eb8d3e2735cf
@StevenMiller123 commented on GitHub (Jul 22, 2025):
@OOKAMIFR This issue is invalid as your device is below our minimum requirements.
If I had to guess, the crash is due to the Intel GPU in your system, which has zero Vulkan support. You might be able to open settings if you disable that, but the emulator will still end up crashing due to the poor Vulkan support of your ancient AMD GPU.
@OOKAMIFR commented on GitHub (Jul 22, 2025):
Ok
So i have to change computer 😋
Many thanks for your help and time 😊