[GH-ISSUE #3285] [APP BUG]: 0.10.00 - Settings make application crash #1012

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opened 2026-02-27 21:09:27 +03:00 by kerem · 11 comments
Owner

Originally created by @OOKAMIFR on GitHub (Jul 20, 2025).
Original GitHub issue: https://github.com/shadps4-emu/shadPS4/issues/3285

Checklist

  • I have searched for a similar issue in this repository and did not find one.
  • I am using an official build obtained from releases or updated one of those builds using its in-app updater.

Describe the Bug

hello,

first of all, thanks for your work :)

to explain in details the bug
i downloaded latest version 0.10.00 from github (windows version)

i have the following dumps from my PS4
sys_module of the 9.00 firmware
sys_module of the 11.00 firmware

application open without any problem
when i click on settings, application crash
Image

i also tested older version and
from 0.05 to 0.08 - no crash when open settings

tested sys_module i have from my ps4 - same issue

about configuration i have
CPU
Image

RAM
Image

Image

GPU 1
Image

GPU 2
Image

Computer
Lenovo M93Z All In One with touch screen function

If needed, i can provide logs if someone can tell me where file is located :)

have a great sunday :)

Reproduction Steps

tested versions
0.05 - works
0.06 - works
0.07 - works
0.08 - works

0.09 - crash when trying to open settings
0.10 - crash when trying to open settings

Expected Behavior

No response

Specify OS Version

Windows 10 Pro x64

CPU

Intel Core I5-4570s

GPU

AMD RADEON 8500/8700M

Amount of RAM in GB

16GB

Originally created by @OOKAMIFR on GitHub (Jul 20, 2025). Original GitHub issue: https://github.com/shadps4-emu/shadPS4/issues/3285 ### Checklist - [x] I have searched for a similar issue in this repository and did not find one. - [x] I am using an official build obtained from [releases](https://github.com/shadps4-emu/shadPS4/releases) or updated one of those builds using its in-app updater. ### Describe the Bug hello, first of all, thanks for your work :) to explain in details the bug i downloaded latest version 0.10.00 from github (windows version) **i have the following dumps from my PS4** sys_module of the 9.00 firmware sys_module of the 11.00 firmware application open without any problem when i click on settings, application crash <img width="74" height="85" alt="Image" src="https://github.com/user-attachments/assets/83de1129-5449-4bc5-a896-d9335a020324" /> **i also tested older version and** from 0.05 to 0.08 - no crash when open settings tested sys_module i have from my ps4 - same issue **about configuration i have** CPU <img width="408" height="402" alt="Image" src="https://github.com/user-attachments/assets/10003b72-b09b-451c-8a6a-75903200579f" /> RAM <img width="411" height="405" alt="Image" src="https://github.com/user-attachments/assets/ec40d89e-17c1-4e7c-a7ad-e8deebacb93c" /> <img width="405" height="403" alt="Image" src="https://github.com/user-attachments/assets/7b509a64-d62a-485b-a32f-4743e80fe65f" /> GPU 1 <img width="389" height="539" alt="Image" src="https://github.com/user-attachments/assets/8462feb8-d006-4565-95dc-a70a95875b9b" /> GPU 2 <img width="380" height="542" alt="Image" src="https://github.com/user-attachments/assets/54a12bd9-1139-4f0e-8029-f619cf37d2bf" /> Computer Lenovo M93Z All In One with touch screen function If needed, i can provide logs if someone can tell me where file is located :) have a great sunday :) ### Reproduction Steps tested versions 0.05 - works 0.06 - works 0.07 - works 0.08 - works 0.09 - crash when trying to open settings 0.10 - crash when trying to open settings ### Expected Behavior _No response_ ### Specify OS Version Windows 10 Pro x64 ### CPU Intel Core I5-4570s ### GPU AMD RADEON 8500/8700M ### Amount of RAM in GB 16GB
kerem closed this issue 2026-02-27 21:09:27 +03:00
Author
Owner

@OOKAMIFR commented on GitHub (Jul 20, 2025):

updated application to nightly

same bug, can't open settings

there is the log screen when launching game without trying to open settings
Image

<!-- gh-comment-id:3094857269 --> @OOKAMIFR commented on GitHub (Jul 20, 2025): updated application to nightly same bug, can't open settings there is the log screen when launching game without trying to open settings <img width="981" height="539" alt="Image" src="https://github.com/user-attachments/assets/3e1c05e1-ecfc-4f26-9c02-d79ffd2ff984" />
Author
Owner

@Missake212 commented on GitHub (Jul 20, 2025):

It looks like your GPU doesn't support Vulkan 1.3 which is required by the emulator, I'd say it's most likely the iGPU, and I don't think drivers would make any difference here so maybe disabling the iGPU completely could fix this ?

<!-- gh-comment-id:3094859375 --> @Missake212 commented on GitHub (Jul 20, 2025): It looks like your GPU doesn't support Vulkan 1.3 which is required by the emulator, I'd say it's most likely the iGPU, and I don't think drivers would make any difference here so maybe disabling the iGPU completely could fix this ?
Author
Owner

@OOKAMIFR commented on GitHub (Jul 21, 2025):

It looks like your GPU doesn't support Vulkan 1.3 which is required by the emulator, I'd say it's most likely the iGPU, and I don't think drivers would make any difference here so maybe disabling the iGPU completely could fix this ?

hello
as the screenshot say, 1.3 is supported but only 1.2 is supported by instance
so that mean 1.2 should work

except this case, there still initial bug who is settings make application turn off

cheers :)

<!-- gh-comment-id:3097867987 --> @OOKAMIFR commented on GitHub (Jul 21, 2025): > It looks like your GPU doesn't support Vulkan 1.3 which is required by the emulator, I'd say it's most likely the iGPU, and I don't think drivers would make any difference here so maybe disabling the iGPU completely could fix this ? hello as the screenshot say, 1.3 is supported but only 1.2 is supported by instance so that mean 1.2 should work except this case, there still initial bug who is settings make application turn off cheers :)
Author
Owner

@Missake212 commented on GitHub (Jul 21, 2025):

I think you got it wrong, it says 1.3 is REQUIRED, not supported, I'm fairly sure your iGPU doesn't support Vulkan 1.3 which is a hard requirement for the emulator, but I could be wrong.

<!-- gh-comment-id:3097872266 --> @Missake212 commented on GitHub (Jul 21, 2025): I think you got it wrong, it says 1.3 is REQUIRED, not supported, I'm fairly sure your iGPU doesn't support Vulkan 1.3 which is a hard requirement for the emulator, but I could be wrong.
Author
Owner

@red-prig commented on GitHub (Jul 21, 2025):

I had this, disable the Vulkan validation

<!-- gh-comment-id:3097872582 --> @red-prig commented on GitHub (Jul 21, 2025): I had this, disable the Vulkan validation
Author
Owner

@red-prig commented on GitHub (Jul 21, 2025):

And also check if you have renderdoc enabled.

<!-- gh-comment-id:3097874572 --> @red-prig commented on GitHub (Jul 21, 2025): And also check if you have renderdoc enabled.
Author
Owner

@OOKAMIFR commented on GitHub (Jul 22, 2025):

I had this, disable the Vulkan validation

How to disable Vulkan validation ?

Thanks for your help and time 😊

<!-- gh-comment-id:3104492862 --> @OOKAMIFR commented on GitHub (Jul 22, 2025): > I had this, disable the Vulkan validation How to disable Vulkan validation ? Thanks for your help and time 😊
Author
Owner

@OOKAMIFR commented on GitHub (Jul 22, 2025):

And also check if you have renderdoc enabled.

Sorry

Also need to know how 😋

Thanks 😊

<!-- gh-comment-id:3104495287 --> @OOKAMIFR commented on GitHub (Jul 22, 2025): > And also check if you have renderdoc enabled. Sorry Also need to know how 😋 Thanks 😊
Author
Owner

@OOKAMIFR commented on GitHub (Jul 22, 2025):

helllo
just made little video showing bug

https://github.com/user-attachments/assets/9fdd1621-66c9-4f3d-b03c-eb8d3e2735cf

<!-- gh-comment-id:3104531245 --> @OOKAMIFR commented on GitHub (Jul 22, 2025): helllo just made little video showing bug https://github.com/user-attachments/assets/9fdd1621-66c9-4f3d-b03c-eb8d3e2735cf
Author
Owner

@StevenMiller123 commented on GitHub (Jul 22, 2025):

@OOKAMIFR This issue is invalid as your device is below our minimum requirements.
If I had to guess, the crash is due to the Intel GPU in your system, which has zero Vulkan support. You might be able to open settings if you disable that, but the emulator will still end up crashing due to the poor Vulkan support of your ancient AMD GPU.

<!-- gh-comment-id:3105103383 --> @StevenMiller123 commented on GitHub (Jul 22, 2025): @OOKAMIFR This issue is invalid as your device is below our minimum requirements. If I had to guess, the crash is due to the Intel GPU in your system, which has zero Vulkan support. You might be able to open settings if you disable that, but the emulator will still end up crashing due to the poor Vulkan support of your ancient AMD GPU.
Author
Owner

@OOKAMIFR commented on GitHub (Jul 22, 2025):

@OOKAMIFR This issue is invalid as your device is below our minimum requirements. If I had to guess, the crash is due to the Intel GPU in your system, which has zero Vulkan support. You might be able to open settings if you disable that, but the emulator will still end up crashing due to the poor Vulkan support of your ancient AMD GPU.

Ok
So i have to change computer 😋
Many thanks for your help and time 😊

<!-- gh-comment-id:3105148714 --> @OOKAMIFR commented on GitHub (Jul 22, 2025): > [@OOKAMIFR](https://github.com/OOKAMIFR) This issue is invalid as your device is below our minimum requirements. If I had to guess, the crash is due to the Intel GPU in your system, which has zero Vulkan support. You might be able to open settings if you disable that, but the emulator will still end up crashing due to the poor Vulkan support of your ancient AMD GPU. Ok So i have to change computer 😋 Many thanks for your help and time 😊
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