[GH-ISSUE #42] serial number on linux not quite working as expected #29

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opened 2026-03-02 02:12:49 +03:00 by kerem · 2 comments

kerem commented

2026-03-02 02:12:49 +03:00

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Originally created by @bbrendon on GitHub (Feb 5, 2024).
Original GitHub issue: https://github.com/amidaware/rmmagent/issues/42

Originally assigned to: @wh1te909 on GitHub.

For example on a dell tactical reports: /77NDZ12/CN70163475007C/
dmidecode reports : 77NDZ12

On a vmware guest trmm reports: None
dmidecode : VMware-56 4d fa 72 69 7a 39 13-aa 0e 17 06 9b 09 42 c8

Also note, windows guests on vmware also report the serial number dmidecode reports.

Originally created by @bbrendon on GitHub (Feb 5, 2024). Original GitHub issue: https://github.com/amidaware/rmmagent/issues/42 Originally assigned to: @wh1te909 on GitHub. For example on a dell tactical reports: /77NDZ12/CN70163475007C/ dmidecode reports : 77NDZ12 On a vmware guest trmm reports: None dmidecode : VMware-56 4d fa 72 69 7a 39 13-aa 0e 17 06 9b 09 42 c8 Also note, windows guests on vmware also report the serial number dmidecode reports.

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2026-03-02 02:12:49 +03:00

kerem commented

2026-03-02 02:12:50 +03:00

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@wh1te909 commented on GitHub (Feb 5, 2024):

thanks will need to test on different hw, didn't catch this in my testing

@wh1te909 commented on GitHub (Feb 5, 2024): thanks will need to test on different hw, didn't catch this in my testing

kerem commented

2026-03-02 02:12:50 +03:00

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@maffmeier commented on GitHub (May 14, 2025):

We use a simple script to collect the serial, it is from the time before serialnumber was supported on Linux Agents.

Maybe it helps:

cat /sys/class/dmi/id/product_serial

@maffmeier commented on GitHub (May 14, 2025): We use a simple script to collect the serial, it is from the time before serialnumber was supported on Linux Agents. Maybe it helps: ```bash cat /sys/class/dmi/id/product_serial ```

kerem referenced this issue

2026-03-14 01:36:34 +03:00

[GH-ISSUE #29] Resiliency againt startup issues #97