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[GH-ISSUE #3685] Log errors: unknown user 'npm' #2439

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opened 2026-02-26 07:35:34 +03:00 by kerem · 4 comments

kerem commented

2026-02-26 07:35:34 +03:00

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Originally created by @DrEVILish on GitHub (Apr 6, 2024).
Original GitHub issue: https://github.com/NginxProxyManager/nginx-proxy-manager/issues/3685

Checklist

Have you pulled and found the error with jc21/nginx-proxy-manager:latest docker image?
- No - using native Linux install
Are you sure you're not using someone else's docker image?
- No
Have you searched for similar issues (both open and closed)?
- Yes

Describe the bug

Installed using:
https://github.com/tteck/Proxmox/raw/main/ct/nginxproxymanager.sh

Running a standard instance of NginxProxyManager, getting the following error message.

In 'journalctl -xe'

Apr 06 14:25:04 nginxproxymanager node[148]: [4/6/2024] [2:25:04 PM] [Setup ] <80> <9A> CommandError: error: /etc/logrotate.d/nginx-proxy-manager:2 unknown user 'npm'
Apr 06 14:25:04 nginxproxymanager node[148]: error: found error in /data/logs/_access.log /data/logs//access.log , skipping
Apr 06 14:25:04 nginxproxymanager node[148]: error: /etc/logrotate.d/nginx-proxy-manager:16 unknown user 'npm'
Apr 06 14:25:04 nginxproxymanager node[148]: error: found error in /data/logs/_error.log /data/logs//error.log , skipping
Apr 06 14:25:04 nginxproxymanager node[148]: at /app/lib/utils.js:16:13
Apr 06 14:25:04 nginxproxymanager node[148]: at ChildProcess.exithandler (node:child_process:410:5)
Apr 06 14:25:04 nginxproxymanager node[148]: at ChildProcess.emit (node:events:513:28)
Apr 06 14:25:04 nginxproxymanager node[148]: at maybeClose (node:internal/child_process:1100:16)
Apr 06 14:25:04 nginxproxymanager node[148]: at Process.ChildProcess._handle.onexit (node:internal/child_process:304:5)

Originally created by @DrEVILish on GitHub (Apr 6, 2024). Original GitHub issue: https://github.com/NginxProxyManager/nginx-proxy-manager/issues/3685  **Checklist** - Have you pulled and found the error with `jc21/nginx-proxy-manager:latest` docker image? - No - using native Linux install - Are you sure you're not using someone else's docker image? - No - Have you searched for similar issues (both open and closed)? - Yes **Describe the bug** Installed using: https://github.com/tteck/Proxmox/raw/main/ct/nginxproxymanager.sh Running a standard instance of NginxProxyManager, getting the following error message. In 'journalctl -xe' Apr 06 14:25:04 nginxproxymanager node[148]: [4/6/2024] [2:25:04 PM] [Setup ] <80> <9A> CommandError: error: /etc/logrotate.d/nginx-proxy-manager:2 unknown user 'npm' Apr 06 14:25:04 nginxproxymanager node[148]: error: found error in /data/logs/_access.log /data/logs//access.log , skipping Apr 06 14:25:04 nginxproxymanager node[148]: error: /etc/logrotate.d/nginx-proxy-manager:16 unknown user 'npm' Apr 06 14:25:04 nginxproxymanager node[148]: error: found error in /data/logs/_error.log /data/logs//error.log , skipping Apr 06 14:25:04 nginxproxymanager node[148]: at /app/lib/utils.js:16:13 Apr 06 14:25:04 nginxproxymanager node[148]: at ChildProcess.exithandler (node:child_process:410:5) Apr 06 14:25:04 nginxproxymanager node[148]: at ChildProcess.emit (node:events:513:28) Apr 06 14:25:04 nginxproxymanager node[148]: at maybeClose (node:internal/child_process:1100:16) Apr 06 14:25:04 nginxproxymanager node[148]: at Process.ChildProcess._handle.onexit (node:internal/child_process:304:5)

kerem added the

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2026-02-26 07:35:34 +03:00

kerem commented

2026-02-26 07:35:35 +03:00

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@rmonteremal commented on GitHub (Jul 14, 2024):

I have the exact same issue after updating my nginx proxy manager LXC using ttkeck's update script. Have you managed to solve it?

@rmonteremal commented on GitHub (Jul 14, 2024): I have the exact same issue after updating my nginx proxy manager LXC using ttkeck's update script. Have you managed to solve it?

kerem commented

2026-02-26 07:35:35 +03:00

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@navels commented on GitHub (Jul 14, 2024):

root cause and workaround: https://github.com/tteck/Proxmox/issues/2745#issuecomment-2138811196

@navels commented on GitHub (Jul 14, 2024): root cause and workaround: https://github.com/tteck/Proxmox/issues/2745#issuecomment-2138811196

kerem commented

2026-02-26 07:35:35 +03:00

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@rmonteremal commented on GitHub (Jul 14, 2024):

root cause and workaround: tteck/Proxmox#2745 (comment)

Thanks, I had notice this and already replaced those lines, but now it's the openresty service that doesn't seem to run:
"nginx: [emerg] open() "/run/nginx/nginx.pid" failed (2: No such file or directory)", seems like the PID file for nginx doesn't get created for whatever reason

I'll keep on digging

@rmonteremal commented on GitHub (Jul 14, 2024): > root cause and workaround: [tteck/Proxmox#2745 (comment)](https://github.com/tteck/Proxmox/issues/2745#issuecomment-2138811196) Thanks, I had notice this and already replaced those lines, but now it's the openresty service that doesn't seem to run: "nginx: [emerg] open() "/run/nginx/nginx.pid" failed (2: No such file or directory)", seems like the PID file for nginx doesn't get created for whatever reason I'll keep on digging

kerem commented

2026-02-26 07:35:35 +03:00

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@github-actions[bot] commented on GitHub (Feb 19, 2025):

Issue is now considered stale. If you want to keep it open, please comment 👍

@github-actions[bot] commented on GitHub (Feb 19, 2025): Issue is now considered stale. If you want to keep it open, please comment :+1:

kerem referenced this issue

2026-02-26 07:35:44 +03:00

[GH-ISSUE #3778] Cannot get new SSL certificates on Debian 12 with rootless Docker #2486

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