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[GH-ISSUE #2190] UNABLE to add Let's Encrypt Certificate for my domain website #1567
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Originally created by @eugenehw08 on GitHub (Aug 7, 2022).
Original GitHub issue: https://github.com/NginxProxyManager/nginx-proxy-manager/issues/2190
Below is the error when want to add in
error: subprocess-exited-with-error
× pip subprocess to install build dependencies did not run successfully.
│ exit code: 1
╰─> [122 lines of output]
Collecting setuptools!=60.9.0,>=40.6.0
Using cached setuptools-63.4.2-py3-none-any.whl (1.2 MB)
Collecting wheel
Using cached wheel-0.37.1-py2.py3-none-any.whl (35 kB)
Collecting cffi>=1.12
Using cached cffi-1.15.1.tar.gz (508 kB)
Preparing metadata (setup.py): started
Preparing metadata (setup.py): finished with status 'done'
Collecting setuptools-rust>=0.11.4
Using cached setuptools_rust-1.4.1-py3-none-any.whl (23 kB)
Collecting pycparser
Using cached pycparser-2.21-py2.py3-none-any.whl (118 kB)
Collecting typing-extensions>=3.7.4.3
Using cached typing_extensions-4.3.0-py3-none-any.whl (25 kB)
Collecting semantic-version<3,>=2.8.2
Using cached semantic_version-2.10.0-py2.py3-none-any.whl (15 kB)
Building wheels for collected packages: cffi
Building wheel for cffi (setup.py): started
Building wheel for cffi (setup.py): finished with status 'error'
error: subprocess-exited-with-error
note: This error originates from a subprocess, and is likely not a problem with pip.
error: subprocess-exited-with-error
× pip subprocess to install build dependencies did not run successfully.
│ exit code: 1
╰─> See above for output.
note: This error originates from a subprocess, and is likely not a problem with pip.
WARNING: You are using pip version 22.0.4; however, version 22.2.2 is available.
You should consider upgrading via the '/usr/bin/python3 -m pip install --upgrade pip' command.
this part : WARNING: You are using pip version 22.0.4; however, version 22.2.2 is available. <= my pi server is already installed pip version 22.2.2, i tried to reboot my pi many times still same errors & i am using latest python 3.10 version

Would like to have a good solution to above errors
@rezzorix commented on GitHub (Aug 8, 2022):
Sorry, but are you posting in the right repository?
NginxProxyManager has a webinterface to request and assign SSL certificates.
Which NginxProxyManager version are you running? v2.9.18?
Have you tried adding a certificate via webinterface?
Which option did you try? http-challenge? dns-challenge?
@eugenehw08 commented on GitHub (Aug 8, 2022):
I am using the latest version of nginx proxy manager from jc21 n tried both http challenge n dns challenge also give errors
@rezzorix commented on GitHub (Aug 8, 2022):
Sorry, your error reporting here seems off... all dependencies are within the container.
So you shouldnt have issues with the pip on your system itself...
Can you please give all the following info:
Checklist
Describe the bug
Nginx Proxy Manager Version
To Reproduce Steps to reproduce the behavior:
Expected behavior
Screenshots
Operating System
Additional context
@fcainzos commented on GitHub (Aug 11, 2022):
Hello, I have the same issue.
To Reproduce Steps to reproduce the behavior:
When I do not select 'DNS Challenge' certificates are generated correctly
For a wildcard certificate you need DNS.
I just checked it, version 2.9.14 works fine and gets the certificate with no errors.
2.9.16 and 2.9.17 also fail, I haven't tried 2.9.15
@rezzorix commented on GitHub (Aug 12, 2022):
I am running latest v2.9.18 without any issues.
Neither DNS challenge for wildcards nor http challenge.
Most likely the DNS challenge settings are wrongly entered, it needs to be ensured that correct api keys etc or whatever is required are used.
@the1ts commented on GitHub (Aug 12, 2022):
Renewing certs on existing domains is currently broken if force SSL is ticked, untick force SSL, save and then update the cert, before tuning force SSL back on, at least until PR #2038 is merged and made live.
@vascozorrinho commented on GitHub (Aug 25, 2022):
I have the exact same problem. is there any update on this?
@fanuch commented on GitHub (Sep 13, 2022):
@rezzorix
Sorry, I don't think you should be commenting on this issue.
NPM runs in a container, yes. That container is filled with processes and calls which depend on interlocking dependencies.
That is a very valid error and report. You see the exact same error in a HTML tag, but that doesn't mean it has any less value than a screenshot of the front-end.
I've also seen this error on a Pi 4 and if you care to look at the other issues returning errors for cffi in the Issue tracker you will see similar reporting and errors.
Yes. The single box that says "ENV_VAR=API_KEY" was entered wrong. User error. Of course! /s
For everyone else, you can try this comment after entering the container with
docker exechttps://github.com/NginxProxyManager/nginx-proxy-manager/issues/1955#issuecomment-1085817627
@rightsaidfred99 commented on GitHub (Sep 22, 2022):
Those commands just nuked my instance
note: This error originates from a subprocess, and is likely not a problem with pip.
error: subprocess-exited-with-error
× Getting requirements to build wheel did not run successfully.
│ exit code: 1
╰─> See above for output.
note: This error originates from a subprocess, and is likely not a problem with pip.
[9/22/2022] [12:52:09 PM] [Global ] › ℹ info No valid environment variables for database provided, using default SQLite file '/data/database.sqlite'
[9/22/2022] [12:52:09 PM] [Migrate ] › ℹ info Current database version: none
@skirven4 commented on GitHub (Sep 26, 2022):
I'm having this issue as well. I'll wait until I hear back on a solution. But for now, I have to create the certificate on my UDM Pro, and pull them over. At least for now, I'm good until December. :)
Would we not want to use the cloud flare script instead of duckdns?
@shieldsit commented on GitHub (Oct 22, 2022):
Same here, just getting an Internal Error when trying to request a cert from LE.
@github-actions[bot] commented on GitHub (Feb 12, 2024):
Issue is now considered stale. If you want to keep it open, please comment 👍
@github-actions[bot] commented on GitHub (Mar 27, 2025):
Issue was closed due to inactivity.