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[GH-ISSUE #272] Empty folder after installation #239
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Originally created by @ghost on GitHub (Jun 17, 2017).
Original GitHub issue: https://github.com/hirschmann/nbfc/issues/272
Hiya, I have tried installing NoteBookFanControl.1.5.0 many times but for some reasons, after installation, all I get is an empty folder.There is no link to the application neither on desktop or in programmes, and in my C:\Program Files (x86)\NoteBook FanControl . there is only one folder which is 'plugin' and it is empty as well.
I thought the antivirus was deleting it, but it wasn't and I am not sure what might be the cause.
Before it was working till I tried the beta.Even the beta doesn't work on my laptop.Empty folder
I am on HP Zbook G3
thank you for your help.
@hirschmann commented on GitHub (Jun 18, 2017):
Try disable your anti virus during the setup process. If it still doesn't work, please post the setup logs.
The setup creates 2 log files in the
%temp%directory. The file names start withNoteBook_FanControl_.@ghost commented on GitHub (Jun 18, 2017):
From my C:\Users\zbook\AppData\Local\Temp\NoteBook_FanControl_20170618111503
I have no antiviurs running (Thanks for your help)
@hirschmann commented on GitHub (Jun 18, 2017):
The setup skips the installation of NBFC because it seems like it is already installed.
Try to uninstall NBFC via "Programs and Features" and then run the setup again.
@ghost commented on GitHub (Jun 18, 2017):
I don't see NBCF File in my "Programs and Features".
@ghost commented on GitHub (Jun 18, 2017):
I once once uninstalled an unknown program from my pc, I'm afraid it might be it.if there's no other way I think I will make a fresh installation of my oS
@hirschmann commented on GitHub (Jun 18, 2017):
Reinstalling your OS because a setup failed is a bit of an overkill :)
Start a powershell session and paste this script:
It should launch the setup and allow you to uninstall NBFC. If it doesn't launch the setup. please post the output of the script here.
@ghost commented on GitHub (Jun 18, 2017):
Results shwon bellow-It did uninstall.But the issue persist.It's not working.(when I install it,I am able to uninstall from the programmes and features though).
PS C:\Users\zbook> $softwareName = 'NoteBook FanControl'
$installerName = 'NoteBookFanControl.setup.exe'
$local_key = 'HKCU:\Software\Microsoft\Windows\CurrentVersion\Uninstall*'
$machine_key = 'HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall*'
$machine_key6432 = 'HKLM:\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall*'
$key = @(Get-ItemProperty -Path @($machine_key6432,$machine_key, $local_key)
-ErrorAction SilentlyContinue| ? { $.DisplayName -like "$softwareName" -and $.BundleCachePath -like "$installerName"})
$key | % {
$_
& $_.BundleCachePath
}
BundleCachePath : C:\ProgramData\Package Cache{666d9f07-291b-44a5-b86f-d5240e78692d}\NoteBookFanControl.setup.exe
BundleUpgradeCode : {{5602C3F6-014B-41DD-B89F-14BCB1701B57}}
BundleAddonCode : {}
BundleDetectCode : {}
BundlePatchCode : {}
BundleVersion : 1.5.0.0
BundleProviderKey : {666d9f07-291b-44a5-b86f-d5240e78692d}
BundleTag :
EngineVersion : 3.10.3.3007
DisplayIcon : C:\ProgramData\Package Cache{666d9f07-291b-44a5-b86f-d5240e78692d}\NoteBookFanControl.setup.exe,0
DisplayName : NoteBook FanControl
DisplayVersion : 1.5.0.0
Publisher : Stefan Hirschmann - StagWare
ModifyPath : "C:\ProgramData\Package Cache{666d9f07-291b-44a5-b86f-d5240e78692d}\NoteBookFanControl.setup.exe" /modify
NoElevateOnModify : 1
QuietUninstallString : "C:\ProgramData\Package Cache{666d9f07-291b-44a5-b86f-d5240e78692d}\NoteBookFanControl.setup.exe" /uninstall
/quiet
UninstallString : "C:\ProgramData\Package Cache{666d9f07-291b-44a5-b86f-d5240e78692d}\NoteBookFanControl.setup.exe" /uninstall
EstimatedSize : 1964
Resume : 3
Installed : 1
PSPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\U
ninstall{666d9f07-291b-44a5-b86f-d5240e78692d}
PSParentPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\U
ninstall
PSChildName : {666d9f07-291b-44a5-b86f-d5240e78692d}
PSDrive : HKLM
PSProvider : Microsoft.PowerShell.Core\Registry
PS C:\Users\zbook>
@github-actions[bot] commented on GitHub (Dec 10, 2019):
This issue is stale because it has been open more than 180 days with no activity. If nobody comments within 7 days, this issue will be closed