[GH-ISSUE #45] Auto Reply Error & return to sender #24

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opened 2026-02-27 10:25:21 +03:00 by kerem · 9 comments

kerem commented 2026-02-27 10:25:21 +03:00

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Originally created by @yannfill on GitHub (May 17, 2017).
Original GitHub issue: https://github.com/modoboa/modoboa-postfix-autoreply/issues/45

I see an error with one account that result in a non-delivery notification to the sender:

to=<email@example.com@autoreply.example.com>, orig_to=<email@example.com>, relay=autoreply, delay=0.78, delays=0.14/0/0/0.64, dsn=5.3.0, status=bounced (Command died with status 1: "python". Command output: Traceback (most recent call last): File "/opt/ModoboaWeb/manage.py", line 10, in <module> execute_from_command_line(sys.argv) File "/usr/local/lib/python2.7/dist-packages/django/core/management/__init__.py", line 367, in execute_from_command_line utility.execute() File "/usr/local/lib/python2.7/dist-packages/django/core/management/__init__.py", line 359, in execute self.fetch_command(subcommand).run_from_argv(self.argv) File "/usr/local/lib/python2.7/dist-packages/django/core/management/base.py", line 294, in run_from_argv self.execute(*args, **cmd_options) File "/usr/local/lib/python2.7/dist-packages/django/core/management/base.py", line 345, in execute output = self.handle(*args, **options) File "/usr/local/lib/python2.7/dist-packages/modoboa_postfix_autoreply/management/commands/autoreply.py", line 169, in handle send_autoreply(sender, mbox, armessage, original_msg) File "/usr/local/lib/python2.7/dist-packages/modoboa_postfix_autoreply/management/commands/autoreply.py", line 78, in send_autoreply msg.send() File "/usr/local/lib/python2.7/dist-packages/django/core/mail/message.py", line 342, in send return self.get_connection(fail_silently).send_messages([self]) File "/usr/local/lib/python2.7/dist-packages/django/core/mail/backends/smtp.py", line 107, in send_messages sent = self._send(message) File "/usr/local/lib/python2.7/dist-packages/django/core/mail/backends/smtp.py", line 121, in _send message = email_message.message() File "/usr/local/lib/python2.7/dist-packages/django/core/mail/message.py", line 307, in message msg['Subject'] = self.subject File "/usr/local/lib/python2.7/dist-packages/django/core/mail/message.py", line 232,

What's wrong ?

Originally created by @yannfill on GitHub (May 17, 2017). Original GitHub issue: https://github.com/modoboa/modoboa-postfix-autoreply/issues/45 I see an error with one account that result in a non-delivery notification to the sender: ```to=<email@example.com@autoreply.example.com>, orig_to=<email@example.com>, relay=autoreply, delay=0.78, delays=0.14/0/0/0.64, dsn=5.3.0, status=bounced (Command died with status 1: "python". Command output: Traceback (most recent call last): File "/opt/ModoboaWeb/manage.py", line 10, in <module> execute_from_command_line(sys.argv) File "/usr/local/lib/python2.7/dist-packages/django/core/management/__init__.py", line 367, in execute_from_command_line utility.execute() File "/usr/local/lib/python2.7/dist-packages/django/core/management/__init__.py", line 359, in execute self.fetch_command(subcommand).run_from_argv(self.argv) File "/usr/local/lib/python2.7/dist-packages/django/core/management/base.py", line 294, in run_from_argv self.execute(*args, **cmd_options) File "/usr/local/lib/python2.7/dist-packages/django/core/management/base.py", line 345, in execute output = self.handle(*args, **options) File "/usr/local/lib/python2.7/dist-packages/modoboa_postfix_autoreply/management/commands/autoreply.py", line 169, in handle send_autoreply(sender, mbox, armessage, original_msg) File "/usr/local/lib/python2.7/dist-packages/modoboa_postfix_autoreply/management/commands/autoreply.py", line 78, in send_autoreply msg.send() File "/usr/local/lib/python2.7/dist-packages/django/core/mail/message.py", line 342, in send return self.get_connection(fail_silently).send_messages([self]) File "/usr/local/lib/python2.7/dist-packages/django/core/mail/backends/smtp.py", line 107, in send_messages sent = self._send(message) File "/usr/local/lib/python2.7/dist-packages/django/core/mail/backends/smtp.py", line 121, in _send message = email_message.message() File "/usr/local/lib/python2.7/dist-packages/django/core/mail/message.py", line 307, in message msg['Subject'] = self.subject File "/usr/local/lib/python2.7/dist-packages/django/core/mail/message.py", line 232,``` What's wrong ?

kerem closed this issue 2026-02-27 10:25:21 +03:00

kerem commented 2026-02-27 10:25:22 +03:00

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@tonioo commented on GitHub (May 17, 2017):

@yannfill I don't know because the stack trace is not complete...

<!-- gh-comment-id:302082318 --> @tonioo commented on GitHub (May 17, 2017): @yannfill I don't know because the stack trace is not complete...

kerem commented 2026-02-27 10:25:22 +03:00

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@yannfill commented on GitHub (May 18, 2017):

How can I get the whole stack trace if it is truncated by Postfix ?

<!-- gh-comment-id:302324917 --> @yannfill commented on GitHub (May 18, 2017): How can I get the whole stack trace if it is truncated by Postfix ?

kerem commented 2026-02-27 10:25:22 +03:00

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@tonioo commented on GitHub (May 18, 2017):

Maybe looking at the logs?

<!-- gh-comment-id:302344181 --> @tonioo commented on GitHub (May 18, 2017): Maybe looking at the logs?

kerem commented 2026-02-27 10:25:22 +03:00

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@yannfill commented on GitHub (May 18, 2017):

That's what I say, it's all I get from Postfix log, the error line is truncated.

<!-- gh-comment-id:302365669 --> @yannfill commented on GitHub (May 18, 2017): That's what I say, it's all I get from Postfix log, the error line is truncated.

kerem commented 2026-02-27 10:25:22 +03:00

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@tonioo commented on GitHub (May 18, 2017):

The other solution is to send a message to this account and wait for the NDR message, it should contain the error too...

<!-- gh-comment-id:302379075 --> @tonioo commented on GitHub (May 18, 2017): The other solution is to send a message to this account and wait for the NDR message, it should contain the error too...

kerem commented 2026-02-27 10:25:22 +03:00

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@yannfill commented on GitHub (May 19, 2017):

It's happening randomly, I can't reproduce it yet.

<!-- gh-comment-id:302635035 --> @yannfill commented on GitHub (May 19, 2017): It's happening randomly, I can't reproduce it yet.

kerem commented 2026-02-27 10:25:22 +03:00

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@tonioo commented on GitHub (Jun 28, 2017):

Looks like an issue with newlines in Subject header. I thought https://github.com/modoboa/modoboa-postfix-autoreply/pull/42 fixed it... @gawel ?

<!-- gh-comment-id:311664728 --> @tonioo commented on GitHub (Jun 28, 2017): Looks like an issue with newlines in Subject header. I thought https://github.com/modoboa/modoboa-postfix-autoreply/pull/42 fixed it... @gawel ?

kerem commented 2026-02-27 10:25:22 +03:00

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@tonioo commented on GitHub (Sep 22, 2017):

Traceback (most recent call last):
  File "/srv/modoboa/instance/manage.py", line 22, in <module>
    execute_from_command_line(sys.argv) 
  File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/management/__init__.py", line 367, in execute_from_command_line
    utility.execute() 
  File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/management/__init__.py", line 359, in execute 
    self.fetch_command(subcommand).run_from_argv(self.argv) 
  File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/management/base.py", line 294, in run_from_argv
    self.execute(*args, **cmd_options) 
  File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/management/base.py", line 345, in execute
    output = self.handle(*args, **options)
  File "/srv/modoboa/env/local/lib/python2.7/site-packages/modoboa_postfix_autoreply/management/commands/autoreply.py", line 169, in handle
    send_autoreply(sender, mbox, armessage, original_msg) 
  File "/srv/modoboa/env/local/lib/python2.7/site-packages/modoboa_postfix_autoreply/management/commands/autoreply.py", line 78, in send_autoreply
    msg.send()
  File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/mail/message.py", line 342, in send
    return self.get_connection(fail_silently).send_messages([self]) 
  File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/mail/backends/smtp.py", line 107, in send_messages
    sent = self._send(message) 
  File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/mail/backends/smtp.py", line 121, in _send
    message = email_message.message() 
  File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/mail/message.py", line 307, in message 
    msg['Subject'] = self.subject 
  File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/mail/message.py", line 232, in __setitem__ 
    name, val = forbid_multi_line_headers(name, val, self.encoding) 
  File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/mail/message.py", line 92, in forbid_multi_line_headers
    raise BadHeaderError("Header values can't contain newlines (got %r for header %r)" % (val, name)) django.core.mail.message.BadHeaderError: Header values can't contain newlines (got u'Auto: I am currently out of the office Re: Fwd: RE: Picked Up Issued Garnishment - No JJL Record - JJL to Serve?\n (Georgia)' for header u'Subject')

<!-- gh-comment-id:331387920 --> @tonioo commented on GitHub (Sep 22, 2017): ```python Traceback (most recent call last): File "/srv/modoboa/instance/manage.py", line 22, in <module> execute_from_command_line(sys.argv) File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/management/__init__.py", line 367, in execute_from_command_line utility.execute() File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/management/__init__.py", line 359, in execute self.fetch_command(subcommand).run_from_argv(self.argv) File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/management/base.py", line 294, in run_from_argv self.execute(*args, **cmd_options) File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/management/base.py", line 345, in execute output = self.handle(*args, **options) File "/srv/modoboa/env/local/lib/python2.7/site-packages/modoboa_postfix_autoreply/management/commands/autoreply.py", line 169, in handle send_autoreply(sender, mbox, armessage, original_msg) File "/srv/modoboa/env/local/lib/python2.7/site-packages/modoboa_postfix_autoreply/management/commands/autoreply.py", line 78, in send_autoreply msg.send() File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/mail/message.py", line 342, in send return self.get_connection(fail_silently).send_messages([self]) File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/mail/backends/smtp.py", line 107, in send_messages sent = self._send(message) File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/mail/backends/smtp.py", line 121, in _send message = email_message.message() File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/mail/message.py", line 307, in message msg['Subject'] = self.subject File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/mail/message.py", line 232, in __setitem__ name, val = forbid_multi_line_headers(name, val, self.encoding) File "/srv/modoboa/env/local/lib/python2.7/site-packages/django/core/mail/message.py", line 92, in forbid_multi_line_headers raise BadHeaderError("Header values can't contain newlines (got %r for header %r)" % (val, name)) django.core.mail.message.BadHeaderError: Header values can't contain newlines (got u'Auto: I am currently out of the office Re: Fwd: RE: Picked Up Issued Garnishment - No JJL Record - JJL to Serve?\n (Georgia)' for header u'Subject') ```

kerem commented 2026-02-27 10:25:22 +03:00

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@tonioo commented on GitHub (Sep 22, 2017):

According to line numbers, those errors are not caused by the latest version of this plugin... Please make sure you're using the latest version.

<!-- gh-comment-id:331388916 --> @tonioo commented on GitHub (Sep 22, 2017): According to line numbers, those errors are not caused by the latest version of this plugin... Please make sure you're using the latest version.

kerem referenced this issue 2026-02-27 10:25:36 +03:00

[PR #24] [MERGED] Dont create records #54

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