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[GH-ISSUE #778] Can't create users who are not "Superadmins" #700

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opened 2026-02-27 11:13:06 +03:00 by kerem · 9 comments

kerem commented

2026-02-27 11:13:06 +03:00

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Originally created by @torbenwilkening on GitHub (Nov 9, 2015).
Original GitHub issue: https://github.com/modoboa/modoboa/issues/778

Hallo,
i'm using modoboa 1.3.5 and I don't know why, but i can't create users who are not a superadmin.
Reseller, User & Domain admins doesn't work.
I turned on Debug in settings.py, the response after click on submit is:
"DoesNotExist at /admin/accounts/new/
Group matching query does not exist."
Do you know what can be wrong and how to solve? It was a clean installation, did I forget something at the configuration?

Thanks

Originally created by @torbenwilkening on GitHub (Nov 9, 2015). Original GitHub issue: https://github.com/modoboa/modoboa/issues/778 Hallo, i'm using modoboa 1.3.5 and I don't know why, but i can't create users who are not a superadmin. Reseller, User & Domain admins doesn't work. I turned on Debug in settings.py, the response after click on submit is: "DoesNotExist at /admin/accounts/new/ Group matching query does not exist." Do you know what can be wrong and how to solve? It was a clean installation, did I forget something at the configuration? Thanks

kerem closed this issue

2026-02-27 11:13:06 +03:00

kerem commented

2026-02-27 11:13:07 +03:00

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@tonioo commented on GitHub (Nov 9, 2015):

Hi,
have you installed extensions with Modoboa ?

@tonioo commented on GitHub (Nov 9, 2015): Hi, have you installed extensions with Modoboa ?

kerem commented

2026-02-27 11:13:07 +03:00

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@torbenwilkening commented on GitHub (Nov 9, 2015):

so i install fresh with the installer (for lazy people :) ) and i installed with all extensions.. postfix/dovecot works fine, i can receive and send mails. The only problem is this..

@torbenwilkening commented on GitHub (Nov 9, 2015): so i install fresh with the installer (for lazy people :) ) and i installed with all extensions.. postfix/dovecot works fine, i can receive and send mails. The only problem is this..

kerem commented

2026-02-27 11:13:07 +03:00

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@tonioo commented on GitHub (Nov 9, 2015):

The installation must have failed at some point. Could you try to run it once again using the --debug option ? (remember to remove the /srv/modoboa/instance directory before)

@tonioo commented on GitHub (Nov 9, 2015): The installation must have failed at some point. Could you try to run it once again using the --debug option ? (remember to remove the /srv/modoboa/instance directory before)

kerem commented

2026-02-27 11:13:07 +03:00

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@torbenwilkening commented on GitHub (Nov 9, 2015):

uh I'm a bit afraid to do that, else the configuration is running perfect. I had also several problems with the installer, especially with write permissions etc. I changed the home_dir to a different one.
I believe it's something with amavis, but i'm not sure. Thats the traceback of my error 500:
http://pastebin.com/i1gX5uGP

@torbenwilkening commented on GitHub (Nov 9, 2015): uh I'm a bit afraid to do that, else the configuration is running perfect. I had also several problems with the installer, especially with write permissions etc. I changed the home_dir to a different one. I believe it's something with amavis, but i'm not sure. Thats the traceback of my error 500: http://pastebin.com/i1gX5uGP

kerem commented

2026-02-27 11:13:07 +03:00

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@tonioo commented on GitHub (Nov 10, 2015):

Can you try to run the following commands please:

$ source <home_dir>/env/bin/activate
$ cd <home_dir>/instance
$ python manage.py load_initial_data

@tonioo commented on GitHub (Nov 10, 2015): Can you try to run the following commands please: ``` $ source <home_dir>/env/bin/activate $ cd <home_dir>/instance $ python manage.py load_initial_data ```

kerem commented

2026-02-27 11:13:07 +03:00

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@torbenwilkening commented on GitHub (Nov 10, 2015):

Now it works! Don't know why exactly but i can create simple users and edit them too.

By the way, the installer had a few errors at my installation. I had to create the directory <home_dir>/instance/media by hand and chown it, else it failed. I also tried to change the <home_dir> variable in installer.cfg but it still puts some files in /srv/modoboa which I merged to my <home_dir>, maybe it's a hardcoded path somewhere?

But else everything was good, now I'm running the current modoboa release with every plugin, the installer helped a lot. I like the development here.

Thanks

@torbenwilkening commented on GitHub (Nov 10, 2015): Now it works! Don't know why exactly but i can create simple users and edit them too. By the way, the installer had a few errors at my installation. I had to create the directory <home_dir>/instance/media by hand and chown it, else it failed. I also tried to change the <home_dir> variable in installer.cfg but it still puts some files in /srv/modoboa which I merged to my <home_dir>, maybe it's a hardcoded path somewhere? But else everything was good, now I'm running the current modoboa release with every plugin, the installer helped a lot. I like the development here. Thanks

kerem commented

2026-02-27 11:13:07 +03:00

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@tonioo commented on GitHub (Nov 10, 2015):

I'd be interested to know more about the errors you encountered. Do you have any trace ?

@tonioo commented on GitHub (Nov 10, 2015): I'd be interested to know more about the errors you encountered. Do you have any trace ?

kerem commented

2026-02-27 11:13:07 +03:00

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@torbenwilkening commented on GitHub (Feb 5, 2016):

Today I tried again with the newest version and a fresh and clean VM and it worked very well.
The only thing i noticed is, that the homedir must exist, else you get this:

Traceback (most recent call last):
File "run.py", line 64, in
main()
File "run.py", line 54, in main
scripts.install("modoboa", config)
File "/root/modoboa/modoboa-installer/modoboa_installer/scripts/init.py", line 21, in install
getattr(script, appname.capitalize())(config).run()
File "/root/modoboa/modoboa-installer/modoboa_installer/scripts/base.py", line 138, in run
self.post_run()
File "/root/modoboa/modoboa-installer/modoboa_installer/scripts/modoboa.py", line 113, in post_run
self._deploy_instance()
File "/root/modoboa/modoboa-installer/modoboa_installer/scripts/modoboa.py", line 73, in _deploy_instance
sudo_user=self.user, cwd=self.home_dir)
File "/root/modoboa/modoboa-installer/modoboa_installer/utils.py", line 61, in exec_cmd
process = subprocess.Popen(cmd, **kwargs)
File "/usr/lib/python2.7/subprocess.py", line 710, in init
errread, errwrite)
File "/usr/lib/python2.7/subprocess.py", line 1335, in _execute_child
raise child_exception
OSError: [Errno 2] No such file or directory: '/host/modoboa'

My homedir was /host/modoboa...

Else it works great, thanks. Good development here!

@torbenwilkening commented on GitHub (Feb 5, 2016): Today I tried again with the newest version and a fresh and clean VM and it worked very well. The only thing i noticed is, that the homedir must exist, else you get this: Traceback (most recent call last): File "run.py", line 64, in <module> main() File "run.py", line 54, in main scripts.install("modoboa", config) File "/root/modoboa/modoboa-installer/modoboa_installer/scripts/**init**.py", line 21, in install getattr(script, appname.capitalize())(config).run() File "/root/modoboa/modoboa-installer/modoboa_installer/scripts/base.py", line 138, in run self.post_run() File "/root/modoboa/modoboa-installer/modoboa_installer/scripts/modoboa.py", line 113, in post_run self._deploy_instance() File "/root/modoboa/modoboa-installer/modoboa_installer/scripts/modoboa.py", line 73, in _deploy_instance sudo_user=self.user, cwd=self.home_dir) File "/root/modoboa/modoboa-installer/modoboa_installer/utils.py", line 61, in exec_cmd process = subprocess.Popen(cmd, **kwargs) File "/usr/lib/python2.7/subprocess.py", line 710, in __init__ errread, errwrite) File "/usr/lib/python2.7/subprocess.py", line 1335, in _execute_child raise child_exception OSError: [Errno 2] No such file or directory: '/host/modoboa' My homedir was /host/modoboa... Else it works great, thanks. Good development here!

kerem commented

2026-02-27 11:13:07 +03:00

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@tonioo commented on GitHub (Feb 8, 2016):

The homedir is automatically created when the user "modoboa" is added by the script. But, if the user already exists, it won't be added anymore. So, if the folder was deleted for some reason, it won't be recreated by the installer.

@tonioo commented on GitHub (Feb 8, 2016): The homedir is automatically created when the user "modoboa" is added by the script. But, if the user already exists, it won't be added anymore. So, if the folder was deleted for some reason, it won't be recreated by the installer.