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[GH-ISSUE #525] Unable to Access Webmail after Folder Removal (bug) #501

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opened 2026-02-27 11:12:05 +03:00 by kerem · 9 comments

kerem commented

2026-02-27 11:12:05 +03:00

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Originally created by @tonglil on GitHub (Feb 18, 2014).
Original GitHub issue: https://github.com/modoboa/modoboa/issues/525

Originally assigned to: @tonioo on GitHub.

I removed a folder using the webmail online interface and after logging back in, am no longer to access the webmail interface; instead it throws this error:
Error: ["Mailbox doesn't exist: [Airmail]"]

The original folder structure is like:

|---Airmail
   |---Done
   |---Memo
   |---To Do
|---Archive
|---Drafts
... etc

Originally created by @tonglil on GitHub (Feb 18, 2014). Original GitHub issue: https://github.com/modoboa/modoboa/issues/525 Originally assigned to: @tonioo on GitHub. I removed a folder using the webmail online interface and after logging back in, am no longer to access the webmail interface; instead it throws this error: `Error: ["Mailbox doesn't exist: [Airmail]"]` The original folder structure is like: ``` |---Airmail |---Done |---Memo |---To Do |---Archive |---Drafts ... etc ```

kerem

2026-02-27 11:12:05 +03:00

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kerem commented

2026-02-27 11:12:06 +03:00

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@tonglil commented on GitHub (Feb 18, 2014):

I can't tell if I am having the same problems as this user (https://github.com/tonioo/modoboa/issues/510) but here are some screenshots of my admin.

1: http://i.imgur.com/ULvkkmJ.png
2: http://i.imgur.com/tHfu7X7.png

Furthermore, the crontab job to handle_mailbox_operations sends and email that reads: NotDefined: Application 'admin' and/or parameter 'HANDLE_MAILBOXES' not defined

@tonglil commented on GitHub (Feb 18, 2014): I can't tell if I am having the same problems as this user (https://github.com/tonioo/modoboa/issues/510) but here are some screenshots of my admin. 1: http://i.imgur.com/ULvkkmJ.png 2: http://i.imgur.com/tHfu7X7.png Furthermore, the crontab job to [handle_mailbox_operations](http://modoboa.readthedocs.org/en/latest/integration/imap_and_smtp.html#operations-on-the-file-system) sends and email that reads: `NotDefined: Application 'admin' and/or parameter 'HANDLE_MAILBOXES' not defined`

kerem commented

2026-02-27 11:12:06 +03:00

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@tonioo commented on GitHub (Feb 18, 2014):

Hi, what is your modoboa version?

@tonioo commented on GitHub (Feb 18, 2014): Hi, what is your modoboa version?

kerem commented

2026-02-27 11:12:06 +03:00

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@tonglil commented on GitHub (Feb 18, 2014):

Just pip installed it today. Should be latest.

@tonglil commented on GitHub (Feb 18, 2014): Just pip installed it today. Should be latest.

kerem commented

2026-02-27 11:12:06 +03:00

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@tonioo commented on GitHub (Feb 18, 2014):

You mixed two issues. Can you please add comments regarding handle_mailbox_operations to #510?

About the webmail issue, when do you encounter it? Anytime you try to access the webmail?

@tonioo commented on GitHub (Feb 18, 2014): You mixed two issues. Can you please add comments regarding handle_mailbox_operations to #510? About the webmail issue, when do you encounter it? Anytime you try to access the webmail?

kerem commented

2026-02-27 11:12:06 +03:00

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@tonglil commented on GitHub (Feb 19, 2014):

Yes, if I try to access webmail as this user with the deleted folder, it gets the issue.
Other webmail interfaces for other users work fine.

@tonglil commented on GitHub (Feb 19, 2014): Yes, if I try to access webmail as this user with the deleted folder, it gets the issue. Other webmail interfaces for other users work fine.

kerem commented

2026-02-27 11:12:06 +03:00

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@tonioo commented on GitHub (Feb 19, 2014):

The 'Airmail' maibox was a special one? Does this user still an INBOX mailbox?

Can you give me the URL you see when you encounter the issue?

@tonioo commented on GitHub (Feb 19, 2014): The 'Airmail' maibox was a special one? Does this user still an INBOX mailbox? Can you give me the URL you see when you encounter the issue?

kerem commented

2026-02-27 11:12:06 +03:00

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@tonglil commented on GitHub (Feb 20, 2014):

The url is: http://email.fqdn.ca/webmail/
The error is highlighted in red if that means anything. Some other users' mailboxes are doing the same error as I have discovered today, but are displaying a green error instead:
["Mailbox doesn't exist: Trash"] whereas the trash folder on another account is accessible.

By the way, email and folders still work (via imaps)

@tonglil commented on GitHub (Feb 20, 2014): The url is: http://email.fqdn.ca/webmail/ The error is highlighted in red if that means anything. Some other users' mailboxes are doing the same error as I have discovered today, but are displaying a green error instead: `["Mailbox doesn't exist: Trash"]` whereas the trash folder on another account is accessible. By the way, email and folders still work (via imaps)

kerem commented

2026-02-27 11:12:06 +03:00

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@tonioo commented on GitHub (Feb 20, 2014):

Your issues with the webmail may come from dovecot's configuration...

@tonioo commented on GitHub (Feb 20, 2014): Your issues with the webmail may come from dovecot's configuration...

kerem commented

2026-02-27 11:12:06 +03:00

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@tonioo commented on GitHub (Mar 4, 2014):

Hi Tony, I still need more information in order to help you. Could send the configuration files you use ? (dovecot and postfix ones)

@tonioo commented on GitHub (Mar 4, 2014): Hi Tony, I still need more information in order to help you. Could send the configuration files you use ? (dovecot and postfix ones)