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[GH-ISSUE #3644] Login page won't show up #1874
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starred/modoboa-modoboa#1874
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Originally created by @DrewNeon on GitHub (Aug 1, 2025).
Original GitHub issue: https://github.com/modoboa/modoboa/issues/3644
Impacted versions
Steps to reproduce
I followed the official installation guide, the installation process is really time-consuming. Good thing is there were no errors reported.
Current behavior
However, when trying to open https://mail.[mydomain].com, it redirected to https://mail.[mydomain].com/login and stucked there with a spinning circle as shown in the following screenshot.
And there's an error in the browser's network tools shown in the screenshot below. Could this be the cause? Is it solvable?
@tonioo commented on GitHub (Aug 1, 2025):
@DrewNeon Set DEBUG to True inside settings.py file, reload uwsgi and check again what you get as response of the failing request please
@DrewNeon commented on GitHub (Aug 1, 2025):
I set DEBUG to True in
/srv/modoboa/instance/instance/settings.py, and reboot the server, nothing changed when reloading the web UI, i.e. no debug info but the spinning circle again.@Spitfireap commented on GitHub (Aug 1, 2025):
Check the response of the request (console tab on Firefox and network tab on chromium). There should be a trace on the 500 error
@DrewNeon commented on GitHub (Aug 3, 2025):
Here's all the errors in the browser's console.
@tonioo commented on GitHub (Aug 19, 2025):
@DrewNeon Look at the Network tab, you should find one request failing. Please send the response of this request.
@Benchamoneh commented on GitHub (Aug 20, 2025):
I have the same issue. For me, it's the openid-configuration file that's failing but the response isn't very helpful
Headers:
Payload:
Internal Server Error@tonioo commented on GitHub (Aug 20, 2025):
@Benchamoneh Have you enabled DEBUG mode?
@Benchamoneh commented on GitHub (Aug 20, 2025):
Yes that's with DEBUG enabled
@tonioo commented on GitHub (Aug 20, 2025):
@Benchamoneh Strange then, you should have more information... Did you reload uwsgi?
@Benchamoneh commented on GitHub (Aug 20, 2025):
Yes I restarted the uwsgi service after editing /srv/modoboa/instance/instance/settings.py. I've just tried restarting the container (this is an LXC) and checking again but my output remains the same
@Benchamoneh commented on GitHub (Aug 20, 2025):
The rest I could see in the console:
@DrewNeon commented on GitHub (Aug 20, 2025):
@tonioo
https://mail.[mydomain].com/api/o/.well-known/openid-configurationhas a red cross. Its response says: "Failed to load response data. No data found for resource with given identifier."@uzzme commented on GitHub (Aug 24, 2025):
@DrewNeon commented on GitHub (Aug 25, 2025):
Thanks! I set
USE_I18NtoFalsein/srv/modoboa/instance/instance/settings.pyand reboot the server. Nothing new happened, it still stucked at the login page with a spinning circle.@tonioo commented on GitHub (Sep 24, 2025):
Should be fixed by release 2.6
@Benchamoneh commented on GitHub (Sep 24, 2025):
Built a new container today with a fresh clone of the installer. Same issue as before for me
@tonioo commented on GitHub (Sep 24, 2025):
@Benchamoneh Feel free to open a new issue with details about what you encounter