[GH-ISSUE #3364] webmail internal server error, with forward (+fix?) #1844

New issue

Closed

opened 2026-02-27 11:19:26 +03:00 by kerem · 1 comment

kerem commented

2026-02-27 11:19:26 +03:00

Owner

Originally created by @xinomilo on GitHub (Dec 11, 2024).
Original GitHub issue: https://github.com/modoboa/modoboa/issues/3364

OS Type: Debian
OS Version: 12
Database Type: MariaDB
Database version: 10.11
Modoboa: 2.3.4
installer used: ? (installer used initially/years ago, but updating manually since).
Webserver: Nginx

Steps to reproduce

recently upgraded Debian 11 -> Debian 12. modoboa was at 2.2.4, so upgraded to latest version (2.3.4) and rebuild virtual env per instructions. webmail is on 1.9.0 version.

Current behavior

since the upgrade, some users are complaining of not being able to send messages using webmail. checked logs and attaching notification send to server admin.
error_report.txt
getting a lot of these daily, and they're all occurring when forwarding some message from webmail.

possible fix (not sure). :
tried to reproduce myself, and found an internal error (500) on forwarding a message with attachment . displayed error in webmail :
"[Errno 2] No such file or directory: '/srv/modoboa/instance/media/webmail/tmpfbyw79de'"

after that, i checked and there was no webmail/ folder under media/.
recreated it, and then could forward the same message, without any errors..
maybe modoboa-installer isn't affected, but manual updates/rebuilding venv probably is (?)

thanks,

Originally created by @xinomilo on GitHub (Dec 11, 2024). Original GitHub issue: https://github.com/modoboa/modoboa/issues/3364 * OS Type: Debian * OS Version: 12 * Database Type: MariaDB * Database version: 10.11 * Modoboa: 2.3.4 * installer used: ? (installer used initially/years ago, but updating manually since). * Webserver: Nginx # Steps to reproduce recently upgraded Debian 11 -> Debian 12. modoboa was at 2.2.4, so upgraded to latest version (2.3.4) and rebuild virtual env per instructions. webmail is on 1.9.0 version. # Current behavior since the upgrade, some users are complaining of not being able to send messages using webmail. checked logs and attaching notification send to server admin. [error_report.txt](https://github.com/user-attachments/files/18093045/error_report.txt) getting a lot of these daily, and they're all occurring when forwarding some message from webmail. possible fix (not sure). : tried to reproduce myself, and found an internal error (500) on forwarding a message with attachment . displayed error in webmail : "[Errno 2] No such file or directory: '/srv/modoboa/instance/media/webmail/tmpfbyw79de'" after that, i checked and there was no webmail/ folder under media/. recreated it, and then could forward the same message, without any errors.. maybe modoboa-installer isn't affected, but manual updates/rebuilding venv probably is (?) thanks,

kerem

2026-02-27 11:19:26 +03:00

closed this issue
added the
stale
label

kerem commented

2026-02-27 11:19:27 +03:00

Author

Owner

@stale[bot] commented on GitHub (Feb 25, 2025):

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@stale[bot] commented on GitHub (Feb 25, 2025): This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

kerem referenced this issue

2026-02-27 12:10:24 +03:00

[PR #1845] [MERGED] New management command to import LDAP accounts. #2311