[GH-ISSUE #2627] New install loses Admin functions - Can't configure Modoboa #1664

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opened 2026-02-27 11:18:27 +03:00 by kerem · 2 comments
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Originally created by @SaintShaggy on GitHub (Oct 6, 2022).
Original GitHub issue: https://github.com/modoboa/modoboa/issues/2627

Fresh install through Modoboa installer pulled yesterday, on Ubuntu 20.04. Initial setup of a domain is successful. After changing the admin password, and logging back into the web interface, the admin functions for Modoboa are not present, and the button to add a domain is missing.

After one new identity and two alias were created, now receiving the error message of maximum alias and Mailboxes: limit reached. Since I can't get into the modoboa settings, I can't look for the configuration setttings.

Any direction on how to 'refresh' or re-deploy access to admin@mail.domain.com account to restore?

ModoboaNDM

NoModoboaAdmin

Originally created by @SaintShaggy on GitHub (Oct 6, 2022). Original GitHub issue: https://github.com/modoboa/modoboa/issues/2627 Fresh install through Modoboa installer pulled yesterday, on Ubuntu 20.04. Initial setup of a domain is successful. After changing the admin password, and logging back into the web interface, the admin functions for Modoboa are not present, and the button to add a domain is missing. After one new identity and two alias were created, now receiving the error message of maximum alias and Mailboxes: limit reached. Since I can't get into the modoboa settings, I can't look for the configuration setttings. Any direction on how to 'refresh' or re-deploy access to admin@mail.domain.com account to restore? ![ModoboaNDM](https://user-images.githubusercontent.com/57743611/194185303-b65ba287-4381-4205-a776-aa81ef52e037.png) ![NoModoboaAdmin](https://user-images.githubusercontent.com/57743611/194185067-3028b167-61a5-4dec-bc0f-0f79ae391754.png)
kerem closed this issue 2026-02-27 11:18:27 +03:00
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@tonioo commented on GitHub (Oct 6, 2022):

@SaintShaggy Looks like you downgraded the default superadmin account to a domain admin one... Are you sure this is the only user you have?

<!-- gh-comment-id:1269472987 --> @tonioo commented on GitHub (Oct 6, 2022): @SaintShaggy Looks like you downgraded the default superadmin account to a domain admin one... Are you sure this is the only user you have?
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Owner

@SaintShaggy commented on GitHub (Oct 6, 2022):

...weirdness, I will take the blame. For some reason I couldn't log in as 'Admin' but only 'admin@mydomain.com' from my laptop. I was able to log in as Admin from my PC, and have the appropriate permissions. I have made an additional SuperAdmin user and am no longer stuck. Thank you,

<!-- gh-comment-id:1270364968 --> @SaintShaggy commented on GitHub (Oct 6, 2022): ...weirdness, I will take the blame. For some reason I couldn't log in as 'Admin' but only 'admin@mydomain.com' from my laptop. I was able to log in as Admin from my PC, and have the appropriate permissions. I have made an additional SuperAdmin user and am no longer stuck. Thank you,
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starred/modoboa-modoboa#1664
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