[GH-ISSUE #2213] SSL WRONG_VERSION_NUMBER webmail error #1545

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opened 2026-02-27 11:17:42 +03:00 by kerem · 7 comments
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Originally created by @nickshanks347 on GitHub (Apr 6, 2021).
Original GitHub issue: https://github.com/modoboa/modoboa/issues/2213

Impacted versions

  • OS Type: Ubuntu
  • OS Version: 20.04 Server x64
  • Database Type: MySQL
  • Database version: Ver 15.1 Distrib 10.3.25-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2
  • Modoboa: 1.17.0
  • installer used: Yes
  • Webserver: Nginx

Steps to reproduce

I'm not sure how to reproduce this, but evidently it is a bug.

Current behavior

When clicking on "Webmail" from the main Modoboa interface, it comes up with Error: Connection to IMAP server failed: [SSL: WRONG_VERSION_NUMBER] wrong version number (_ssl.c:1123).
This is not expected behaviour, it should bring up the Webmail interface. My email client still works, but Webmail doesn't.

Expected behavior

Webmail should open and this error should not appear.

Video/Screenshot link (optional)

https://gyazo.com/c48672e07970a51fcad2531f3309d216

Originally created by @nickshanks347 on GitHub (Apr 6, 2021). Original GitHub issue: https://github.com/modoboa/modoboa/issues/2213 # Impacted versions * OS Type: Ubuntu * OS Version: 20.04 Server x64 * Database Type: MySQL * Database version: Ver 15.1 Distrib 10.3.25-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2 * Modoboa: 1.17.0 * installer used: Yes * Webserver: Nginx # Steps to reproduce I'm not sure how to reproduce this, but evidently it is a bug. # Current behavior When clicking on "Webmail" from the main Modoboa interface, it comes up with `Error: Connection to IMAP server failed: [SSL: WRONG_VERSION_NUMBER] wrong version number (_ssl.c:1123)`. This is not expected behaviour, it should bring up the Webmail interface. My email client still works, but Webmail doesn't. # Expected behavior Webmail should open and this error should not appear. # Video/Screenshot link (optional) https://gyazo.com/c48672e07970a51fcad2531f3309d216
kerem 2026-02-27 11:17:42 +03:00
  • closed this issue
  • added the
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@nickshanks347 commented on GitHub (Apr 15, 2021):

Does anyone have any ideas?

<!-- gh-comment-id:820400276 --> @nickshanks347 commented on GitHub (Apr 15, 2021): Does anyone have any ideas?
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@tonioo commented on GitHub (Apr 15, 2021):

@nickshanks347 Can you give more information about webmail configuration please?

<!-- gh-comment-id:820565892 --> @tonioo commented on GitHub (Apr 15, 2021): @nickshanks347 Can you give more information about webmail configuration please?
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@nickshanks347 commented on GitHub (Apr 15, 2021):

@nickshanks347 Can you give more information about webmail configuration please?

What would you like to know about the configuration? Like ports for IMAP? Is there a report I can extract for you which'll show you everything you need?

<!-- gh-comment-id:820567056 --> @nickshanks347 commented on GitHub (Apr 15, 2021): > @nickshanks347 Can you give more information about webmail configuration please? What would you like to know about the configuration? Like ports for IMAP? Is there a report I can extract for you which'll show you everything you need?
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@tonioo commented on GitHub (Apr 15, 2021):

A screenshot of the online configuration page will be fine.

<!-- gh-comment-id:820576587 --> @tonioo commented on GitHub (Apr 15, 2021): A screenshot of the online configuration page will be fine.
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@nickshanks347 commented on GitHub (Apr 21, 2021):

A screenshot of the online configuration page will be fine.

Sorry to be annoying but could you please specify which configuration page? There are 10 different tabs on Modoboa settings, unless you want a screenshot of every single one?

<!-- gh-comment-id:823899645 --> @nickshanks347 commented on GitHub (Apr 21, 2021): > A screenshot of the online configuration page will be fine. Sorry to be annoying but could you please specify which configuration page? There are 10 different tabs on Modoboa settings, unless you want a screenshot of every single one?
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@stale[bot] commented on GitHub (Jun 20, 2021):

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

<!-- gh-comment-id:864528895 --> @stale[bot] commented on GitHub (Jun 20, 2021): This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.
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@tygrdotdev commented on GitHub (Nov 21, 2021):

I'm also having this error. It seems to be something wrong with the SSL on the IMAP server. If you have "Use a secure connection" enabled in the "Webmail" section of the config, it displays that error. If you disable it, there isn't an error.

<!-- gh-comment-id:974918673 --> @tygrdotdev commented on GitHub (Nov 21, 2021): I'm also having this error. It seems to be something wrong with the SSL on the IMAP server. If you have "Use a secure connection" enabled in the "Webmail" section of the config, it displays that error. If you disable it, there isn't an error.
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starred/modoboa-modoboa#1545
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