[GH-ISSUE #1787] Cron job "manage.py communicate_with_public_api" fails. #1410

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opened 2026-02-27 11:16:57 +03:00 by kerem · 3 comments

kerem commented

2026-02-27 11:16:57 +03:00

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Originally created by @francescop75 on GitHub (Oct 30, 2019).
Original GitHub issue: https://github.com/modoboa/modoboa/issues/1787

Impacted versions

Modoboa: 1.14.0
installer used: Yes (about a year ago, upgraded since)
Webserver: Nginx

Steps to reproduce

Enable public API comminication in Modoboa parameters.

Current behavior

Cron job fails with "CommandError: Failed to retrieve versions from the API."

Expected behavior

Success to retrieve versions from the API.

Note

If manually launched from shell:

PYTHON=/srv/modoboa/env/bin/python
INSTANCE=/srv/modoboa/instance
$PYTHON $INSTANCE/manage.py communicate_with_public_api --verbosity 3

No errors are reported.

https://api.modoboa.org SSL certificate seems to be ok.

Attachments

modoboa.crontab.txt

Originally created by @francescop75 on GitHub (Oct 30, 2019). Original GitHub issue: https://github.com/modoboa/modoboa/issues/1787 # Impacted versions * Modoboa: 1.14.0 * installer used: Yes (about a year ago, upgraded since) * Webserver: Nginx # Steps to reproduce Enable public API comminication in Modoboa parameters. # Current behavior Cron job fails with "CommandError: Failed to retrieve versions from the API." # Expected behavior Success to retrieve versions from the API. # Note If manually launched from shell: ``` PYTHON=/srv/modoboa/env/bin/python INSTANCE=/srv/modoboa/instance $PYTHON $INSTANCE/manage.py communicate_with_public_api --verbosity 3 ``` No errors are reported. https://api.modoboa.org SSL certificate seems to be ok. # Attachments [modoboa.crontab.txt](https://github.com/modoboa/modoboa/files/3788727/modoboa.crontab.txt)

kerem closed this issue

2026-02-27 11:16:58 +03:00

kerem commented

2026-02-27 11:16:58 +03:00

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@tsabi commented on GitHub (Nov 23, 2019):

It happened to me too, i guessed every server sends the log at the same time, and the remote server is DDOSed, so i modified the sending time to another minute in the hour, and it works.

@tsabi commented on GitHub (Nov 23, 2019): It happened to me too, i guessed every server sends the log at the same time, and the remote server is DDOSed, so i modified the sending time to another minute in the hour, and it works.

kerem commented

2026-02-27 11:16:58 +03:00

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@francescop75 commented on GitHub (Nov 23, 2019):

It happened to me too, i guessed every server sends the log at the same time, and the remote server is DDOSed, so i modified the sending time to another minute in the hour, and it works.

I'll try to do that way, thanks!

@francescop75 commented on GitHub (Nov 23, 2019): > It happened to me too, i guessed every server sends the log at the same time, and the remote server is DDOSed, so i modified the sending time to another minute in the hour, and it works. I'll try to do that way, thanks!

kerem commented

2026-02-27 11:16:58 +03:00

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@tonioo commented on GitHub (Nov 30, 2019):

There was indeed or configuration issue on the public API server. It is now fixed.

@tonioo commented on GitHub (Nov 30, 2019): There was indeed or configuration issue on the public API server. It is now fixed.