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[GH-ISSUE #1747] UnicodeEncodeError at /webmail/ #1378

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opened 2026-02-27 11:16:48 +03:00 by kerem · 2 comments
kerem commented 2026-02-27 11:16:48 +03:00
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Originally created by @ByteBrawler0 on GitHub (Jun 14, 2019).
Original GitHub issue: https://github.com/modoboa/modoboa/issues/1747

  • Modoboa: 1.13.1
  • installer used: Yes
  • Webserver: Nginx
  1. When trying to add signature with default HTML editor (with default TEXT editor all is ok) in Russian or Ukrainian languages, I've got next error
Exception Value: 'ascii' codec can't encode character u'\u0421' in position 25: ordinal not in range(128)
Exception Location: /srv/modoboa/env/local/lib/python2.7/site-packages/modoboa_webmail/lib/signature.py in _format_sig_html, line 26
  1. If I insert an attachment to email and the name of it contains Russian or Ukrainian symbols, I've got next issue
Exception Value: 'ascii' codec can't encode characters in position 7-17: ordinal not in range(128)
Exception Location: /usr/lib/python2.7/urllib.py in urlencode, line 1342
Originally created by @ByteBrawler0 on GitHub (Jun 14, 2019). Original GitHub issue: https://github.com/modoboa/modoboa/issues/1747 * Modoboa: 1.13.1 * installer used: Yes * Webserver: Nginx 1. When trying to add signature with default HTML editor (with default TEXT editor all is ok) in Russian or Ukrainian languages, I've got next error ``` Exception Value: 'ascii' codec can't encode character u'\u0421' in position 25: ordinal not in range(128) Exception Location: /srv/modoboa/env/local/lib/python2.7/site-packages/modoboa_webmail/lib/signature.py in _format_sig_html, line 26 ``` 2. If I insert an attachment to email and the name of it contains Russian or Ukrainian symbols, I've got next issue ``` Exception Value: 'ascii' codec can't encode characters in position 7-17: ordinal not in range(128) Exception Location: /usr/lib/python2.7/urllib.py in urlencode, line 1342 ```
kerem closed this issue 2026-02-27 11:16:48 +03:00
kerem commented 2026-02-27 11:16:49 +03:00
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@VPuks commented on GitHub (Aug 27, 2019):

Hi,
Is any progress?

I got the same issue:

Modoboa version: 1.14.0
Modoboa webmail version: 1.5.0

Also when You try open message with attachment who contains utf-8 symbols Youe get "Internal error" on screen.

Admin get mail with following error message:

UnicodeEncodeError at /webmail/
'ascii' codec can't encode character u'\u0113' in position 17: ordinal not in range(128)

Request Method: | GET
Request URL: ---- hidden ----
Django Version: 1.11.23
Exception Type: UnicodeEncodeError
Exception Value: 'ascii' codec can't encode character u'\u0113' in position 17: ordinal not in range(128)
Exception Location: /usr/lib64/python2.7/urllib.py in urlencode, line 1326
Python Executable: /usr/sbin/uwsgi
Python Version: 2.7.5
Python Path: ['.', '', '/srv/modoboa/env/lib64/python27.zip', '/srv/modoboa/env/lib64/python2.7', '/srv/modoboa/env/lib64/python2.7/plat-linux2', '/srv/modoboa/env/lib64/python2.7/lib-tk', '/srv/modoboa/env/lib64/python2.7/lib-old', '/srv/modoboa/env/lib64/python2.7/lib-dynload', '/usr/lib64/python2.7', '/usr/lib/python2.7', '/srv/modoboa/env/lib/python2.7/site-packages']
Server time:

Regards.

<!-- gh-comment-id:525267390 --> @VPuks commented on GitHub (Aug 27, 2019): Hi, Is any progress? I got the same issue: Modoboa version: 1.14.0 Modoboa webmail version: 1.5.0 Also when You try open message with attachment who contains utf-8 symbols Youe get "Internal error" on screen. Admin get mail with following error message: UnicodeEncodeError at /webmail/ 'ascii' codec can't encode character u'\u0113' in position 17: ordinal not in range(128) Request Method: | GET Request URL: ---- hidden ---- Django Version: 1.11.23 Exception Type: UnicodeEncodeError Exception Value: 'ascii' codec can't encode character u'\u0113' in position 17: ordinal not in range(128) Exception Location: /usr/lib64/python2.7/urllib.py in urlencode, line 1326 Python Executable: /usr/sbin/uwsgi Python Version: 2.7.5 Python Path: ['.', '', '/srv/modoboa/env/lib64/python27.zip', '/srv/modoboa/env/lib64/python2.7', '/srv/modoboa/env/lib64/python2.7/plat-linux2', '/srv/modoboa/env/lib64/python2.7/lib-tk', '/srv/modoboa/env/lib64/python2.7/lib-old', '/srv/modoboa/env/lib64/python2.7/lib-dynload', '/usr/lib64/python2.7', '/usr/lib/python2.7', '/srv/modoboa/env/lib/python2.7/site-packages'] Server time: ----- Regards.
kerem commented 2026-02-27 11:16:49 +03:00
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@tonioo commented on GitHub (Mar 9, 2020):

https://github.com/modoboa/modoboa-webmail/issues/189

<!-- gh-comment-id:596556501 --> @tonioo commented on GitHub (Mar 9, 2020): https://github.com/modoboa/modoboa-webmail/issues/189
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