[GH-ISSUE #1671] Can't connect with mail client thunderbird #1312

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opened 2026-02-27 11:16:28 +03:00 by kerem · 4 comments

kerem commented

2026-02-27 11:16:28 +03:00

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Originally created by @minaeid90 on GitHub (Feb 11, 2019).
Original GitHub issue: https://github.com/modoboa/modoboa/issues/1671

I can't connect to mail client like Thunderbird or on my android mail. I got a connection time out. The mail works fine on the web.

Originally created by @minaeid90 on GitHub (Feb 11, 2019). Original GitHub issue: https://github.com/modoboa/modoboa/issues/1671 I can't connect to mail client like Thunderbird or on my android mail. I got a connection time out. The mail works fine on the web.

kerem closed this issue

2026-02-27 11:16:28 +03:00

kerem commented

2026-02-27 11:16:29 +03:00

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@tonioo commented on GitHub (Feb 25, 2019):

@minaeid90 Looks like a firewall issue...

@tonioo commented on GitHub (Feb 25, 2019): @minaeid90 Looks like a firewall issue...

kerem commented

2026-02-27 11:16:29 +03:00

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@fpiccinali commented on GitHub (Sep 5, 2019):

@minaeid90

Do you still have the issue ?

If it is ok, can you close this issue ?

@fpiccinali commented on GitHub (Sep 5, 2019): @minaeid90 Do you still have the issue ? If it is ok, can you close this issue ?

kerem commented

2026-02-27 11:16:29 +03:00

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@Siriuo commented on GitHub (Sep 29, 2019):

Seems to be an issue with SMTP authentication.

IMAP authentication seems to validate on android devices (Specifically using Boxer Mail) however SMTP doesn't appear to authenticate.

@Siriuo commented on GitHub (Sep 29, 2019): Seems to be an issue with SMTP authentication. IMAP authentication seems to validate on android devices (Specifically using Boxer Mail) however SMTP doesn't appear to authenticate.

kerem commented

2026-02-27 11:16:29 +03:00

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@Siriuo commented on GitHub (Oct 1, 2019):

Okay found a solution to the issue. Turns out I was able to connect with one of my domains.

I had to duplicate the autoconfig.domain.com nginx config for the other domains. Following that I had to duplicate the mail.domain.com nginx config for the other domains.

I then had to add the other domains to the ALLOWED_HOSTS section of /srv/modoboa/instance/instance/settings.py

This essentially resolves a few issues. Firstly the autoconfig/autodiscover for third party clients (android mail, thunderbird etc) and the webmail access for other domains.

@Siriuo commented on GitHub (Oct 1, 2019): Okay found a solution to the issue. Turns out I was able to connect with one of my domains. I had to duplicate the autoconfig.domain.com nginx config for the other domains. Following that I had to duplicate the mail.domain.com nginx config for the other domains. I then had to add the other domains to the ALLOWED_HOSTS section of /srv/modoboa/instance/instance/settings.py This essentially resolves a few issues. Firstly the autoconfig/autodiscover for third party clients (android mail, thunderbird etc) and the webmail access for other domains.

kerem referenced this issue

2026-02-27 12:09:51 +03:00

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