[GH-ISSUE #1422] page not found with black screen after installation and all succesfully finished with no error #816

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opened 2026-02-26 02:34:20 +03:00 by kerem · 1 comment
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Originally created by @adetheprince on GitHub (Feb 10, 2022).
Original GitHub issue: https://github.com/koel/koel/issues/1422

I am using php 7.4
apache server
used sudo when installed since I occurred so many error without sudo (Oops! Koel installation or upgrade didn't finish successfully.
Please try again, or visit https://docs.koel.dev for manual installation.
😥 Sorry for this. You deserve better)

update node after soo many version error to 12.*
database succefully installed and data can be seen on the mysql panel, admin user created
all what I get is a blak page saying not found
any idea why?
I once installed it and it went to login page but it didnt let me login and it flick as i am putting the password or user name wrong, I have tried the default one but it didnt work eg

(🎆 Success! Koel can now be run from localhost with php artisan serve.
Log in with email admin@koel.dev and password KoelIsCool
Again, visit 📙 https://docs.koel.dev for the official documentation.
Feeling generous and want to support Koel's development? Check out https://github.com/users/phanan/sponsorship 🤗
Thanks for using Koel. You rock! 🤘)

and also tried to change the admin password with (sudo php artisan koel:admin:change-password) and says succefully changed but didnt work.
Now after many tries changing permission and ownership still didnt work and all i am getting is this page as soon as i finsihed installation, I am noob but I have installed many Laravel project without issue.

image

I pointed the server to my main html direcotry, changed the path for my website to the keol public folder eg /var/www/html/koel/public
checked the .env file and all correct data for mysql connection also changed the url eg. APP_URL=http://example.com
please be aware I have followed the steps given on your site but I had no lack testing this due to soo many error but I have managed to search on google and passed those error.
This issue was never mentioned here. This is not a regular 404 page its koel issue i guess.

Originally created by @adetheprince on GitHub (Feb 10, 2022). Original GitHub issue: https://github.com/koel/koel/issues/1422 I am using php 7.4 apache server used sudo when installed since I occurred so many error without sudo (Oops! Koel installation or upgrade didn't finish successfully. Please try again, or visit https://docs.koel.dev for manual installation. 😥 Sorry for this. You deserve better) update node after soo many version error to 12.* database succefully installed and data can be seen on the mysql panel, admin user created all what I get is a blak page saying not found any idea why? I once installed it and it went to login page but it didnt let me login and it flick as i am putting the password or user name wrong, I have tried the default one but it didnt work eg (🎆 Success! Koel can now be run from localhost with `php artisan serve`. Log in with email **admin@koel.dev and password KoelIsCool** Again, visit 📙 https://docs.koel.dev for the official documentation. Feeling generous and want to support Koel's development? Check out https://github.com/users/phanan/sponsorship 🤗 Thanks for using Koel. You rock! 🤘) and also tried to change the admin password with (sudo php artisan koel:admin:change-password) and says succefully changed but didnt work. Now after many tries changing permission and ownership still didnt work and all i am getting is this page as soon as i finsihed installation, I am noob but I have installed many Laravel project without issue. ![image](https://user-images.githubusercontent.com/15795755/153340064-7a03d828-6cd1-406d-9e20-84496fdcbc6d.png) I pointed the server to my main html direcotry, changed the path for my website to the keol public folder eg /var/www/html/koel/public checked the .env file and all correct data for mysql connection also changed the url eg. APP_URL=http://example.com please be aware I have followed the steps given on your site but I had no lack testing this due to soo many error but I have managed to search on google and passed those error. This issue was never mentioned here. This is not a regular 404 page its koel issue i guess.
kerem closed this issue 2026-02-26 02:34:20 +03:00
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Owner

@phanan commented on GitHub (Apr 13, 2022):

Koel doesn't officially support installation under a subpath. Please try with a subdomain (e.g., koel.noramars.com) instead.

<!-- gh-comment-id:1097927552 --> @phanan commented on GitHub (Apr 13, 2022): Koel doesn't officially support installation under a subpath. Please try with a subdomain (e.g., koel.noramars.com) instead.
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starred/koel-koel#816
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