[GH-ISSUE #732] Network connection failed: The Internet connection appears to be offline. #477

Closed
opened 2026-03-02 11:50:10 +03:00 by kerem · 4 comments
Owner

Originally created by @robalees on GitHub (Dec 12, 2024).
Original GitHub issue: https://github.com/karakeep-app/karakeep/issues/732

Describe the Bug

Unable to connect iPad to server over http with local IP address. Network diagnostics show...

Running connection test ...
Using address: http://ip:3000
Network connection failed: The Internet connection appears to be offline.

I can connect with iOS on iPhone, I can use Firefox on the browser to connect to the server, but I cannot sign into the app via the same address (ip removed from copy and paste) in the iPad app.

Steps to Reproduce

  1. Download app (latest version)
  2. Enter IP address http://ip:3000
  3. Before trying Next, hit the debug button and see error Network connection failed: The Internet connection appears to be offline.
  4. If I hit Next and enter email/password or API Key, I'll see an error that says Network request failed
  5. Confirmed internet connection and signed in via the Firefox browser on the iPad with the same connection and credentials

Expected Behaviour

Connect to server and function like the iPhone app

Screenshots or Additional Context

No response

Device Details

iPad Pro 12.9 Inch (6th Gen)

Exact Hoarder Version

v0.19.0

Originally created by @robalees on GitHub (Dec 12, 2024). Original GitHub issue: https://github.com/karakeep-app/karakeep/issues/732 ### Describe the Bug Unable to connect iPad to server over `http` with local IP address. Network diagnostics show... ``` Running connection test ... Using address: http://ip:3000 Network connection failed: The Internet connection appears to be offline. ``` I can connect with iOS on iPhone, I can use Firefox on the browser to connect to the server, but I cannot sign into the app via the same address (ip removed from copy and paste) in the iPad app. ### Steps to Reproduce 1. Download app (latest version) 2. Enter IP address `http://ip:3000` 3. Before trying Next, hit the debug button and see error `Network connection failed: The Internet connection appears to be offline.` 4. If I hit Next and enter email/password or API Key, I'll see an error that says `Network request failed` 5. Confirmed internet connection and signed in via the Firefox browser on the iPad with the same connection and credentials ### Expected Behaviour Connect to server and function like the iPhone app ### Screenshots or Additional Context _No response_ ### Device Details iPad Pro 12.9 Inch (6th Gen) ### Exact Hoarder Version v0.19.0
kerem 2026-03-02 11:50:10 +03:00
  • closed this issue
  • added the
    question
    label
Author
Owner

@kamtschatka commented on GitHub (Dec 13, 2024):

sounds like this https://github.com/hoarder-app/hoarder/issues/679 ?
error message might be different, due to an older version of your iphone?

<!-- gh-comment-id:2540974541 --> @kamtschatka commented on GitHub (Dec 13, 2024): sounds like this https://github.com/hoarder-app/hoarder/issues/679 ? error message might be different, due to an older version of your iphone?
Author
Owner

@robalees commented on GitHub (Dec 17, 2024):

sounds like this https://github.com/hoarder-app/hoarder/issues/679 ?

error message might be different, due to an older version of your iphone?

Thanks for the reply! I first commented on that issue and then made a new one when I noticed the difference in error message.

I am on the latest version, OS etc

<!-- gh-comment-id:2548977750 --> @robalees commented on GitHub (Dec 17, 2024): > sounds like this https://github.com/hoarder-app/hoarder/issues/679 ? > > error message might be different, due to an older version of your iphone? Thanks for the reply! I first commented on that issue and then made a new one when I noticed the difference in error message. I am on the latest version, OS etc
Author
Owner

@MohamedBassem commented on GitHub (Dec 29, 2024):

@robalees are you using a local ip address? This seems to happen if you reject the permission request for connecting to the local network. Maybe check the permissions you gave to the app, and maybe also attempt to re-install trying to force the prompt to appear again.

<!-- gh-comment-id:2564735254 --> @MohamedBassem commented on GitHub (Dec 29, 2024): @robalees are you using a local ip address? This seems to happen if you reject the permission request for connecting to the local network. Maybe check the permissions you gave to the app, and maybe also attempt to re-install trying to force the prompt to appear again.
Author
Owner

@robalees commented on GitHub (Dec 29, 2024):

@robalees are you using a local ip address? This seems to happen if you reject the permission request for connecting to the local network. Maybe check the permissions you gave to the app, and maybe also attempt to re-install trying to force the prompt to appear again.

Hey @MohamedBassem it is a local IP, I just got back from traveling and checked the app settings and it looks like the permissions were turned on. I did update the app and it appears to be working now, so maybe it was a bug in that version not recognizing the permission. Either way, I'm glad it seems to be resolved.

<!-- gh-comment-id:2564802150 --> @robalees commented on GitHub (Dec 29, 2024): > @robalees are you using a local ip address? This seems to happen if you reject the permission request for connecting to the local network. Maybe check the permissions you gave to the app, and maybe also attempt to re-install trying to force the prompt to appear again. Hey @MohamedBassem it is a local IP, I just got back from traveling and checked the app settings and it looks like the permissions were turned on. I did update the app and it appears to be working now, so maybe it was a bug in that version not recognizing the permission. Either way, I'm glad it seems to be resolved.
Sign in to join this conversation.
No milestone
No project
No assignees
1 participant
Notifications
Due date
The due date is invalid or out of range. Please use the format "yyyy-mm-dd".

No due date set.

Dependencies

No dependencies set.

Reference
starred/karakeep#477
No description provided.