[GH-ISSUE #2570] [bug]: lost team after long time not login #855

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opened 2026-03-16 17:25:56 +03:00 by kerem · 11 comments
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Originally created by @ngocthua830 on GitHub (Aug 8, 2022).
Original GitHub issue: https://github.com/hoppscotch/hoppscotch/issues/2570

Originally assigned to: @AndrewBastin on GitHub.

Is there an existing issue for this?

  • I have searched the existing issues

Current behavior

I was been kick out of my team by no one, after 7 days not use hoppscotch.

Steps to reproduce

Not use hoppscotch after long time (about 7 days)

Environment

Production

Version

Cloud

Originally created by @ngocthua830 on GitHub (Aug 8, 2022). Original GitHub issue: https://github.com/hoppscotch/hoppscotch/issues/2570 Originally assigned to: @AndrewBastin on GitHub. ### Is there an existing issue for this? - [X] I have searched the existing issues ### Current behavior I was been kick out of my team by no one, after 7 days not use hoppscotch. ### Steps to reproduce Not use hoppscotch after long time (about 7 days) ### Environment Production ### Version Cloud
kerem 2026-03-16 17:25:56 +03:00
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@AndrewBastin commented on GitHub (Aug 8, 2022):

This is not possible generally and I can't triage it with just the given info. Make sure you signed in using the correct auth system again (sometimes, signing in with Google and then signing in with Github later may create separate accounts).

I will still keep this issue open to see if anybody else got the same issue.

<!-- gh-comment-id:1207678183 --> @AndrewBastin commented on GitHub (Aug 8, 2022): This is not possible generally and I can't triage it with just the given info. Make sure you signed in using the correct auth system again (sometimes, signing in with Google and then signing in with Github later may create separate accounts). I will still keep this issue open to see if anybody else got the same issue.
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@anwarulislam commented on GitHub (Aug 8, 2022):

@AndrewBastin I faced the same issue once when I used hoppscotch team. I think your assumption is right. signing in with a different method creates the problem even if we have the same email connected to Github and Google. If this is the case we can merge the account from the backend.

<!-- gh-comment-id:1208055064 --> @anwarulislam commented on GitHub (Aug 8, 2022): @AndrewBastin I faced the same issue once when I used hoppscotch team. I think your assumption is right. signing in with a different method creates the problem even if we have the same email connected to Github and Google. If this is the case we can merge the account from the backend.
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@ngocthua830 commented on GitHub (Aug 8, 2022):

@AndrewBastin I only lost one of three teams I joined, so I think that's not a problem with login method.

<!-- gh-comment-id:1208212594 --> @ngocthua830 commented on GitHub (Aug 8, 2022): @AndrewBastin I only lost one of three teams I joined, so I think that's not a problem with login method.
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@khiemledev commented on GitHub (Aug 22, 2022):

image

I faced the same issue. After a while (about 5 days) not using hoppscotch, all teams that I have joined are gone. Further more, my teammates (still in the team) cannot invite me because I already in that team.

image

<!-- gh-comment-id:1221781155 --> @khiemledev commented on GitHub (Aug 22, 2022): ![image](https://user-images.githubusercontent.com/28501389/185837728-52a6434f-2488-4f8f-a34d-01159268c805.png) I faced the same issue. After a while (about 5 days) not using hoppscotch, all teams that I have joined are gone. Further more, my teammates (still in the team) cannot invite me because I already in that team. ![image](https://user-images.githubusercontent.com/28501389/185837690-494f9f07-8140-4e1b-a540-ee28a5afcd1e.png)
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@AndrewBastin commented on GitHub (Aug 22, 2022):

@hoppscotch/backend take a look at this ?

<!-- gh-comment-id:1222462263 --> @AndrewBastin commented on GitHub (Aug 22, 2022): @hoppscotch/backend take a look at this ?
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@AndrewBastin commented on GitHub (Aug 22, 2022):

@ngocthua830 @khiemledev

We would love to work with you to fix this weird issue.

Can you reach out to me via email on andrew [at] hoppscotch [dot] io ?
Or you can DM me from the official Hoppscotch Discord Server.

<!-- gh-comment-id:1222473957 --> @AndrewBastin commented on GitHub (Aug 22, 2022): @ngocthua830 @khiemledev We would love to work with you to fix this weird issue. Can you reach out to me via email on andrew [at] hoppscotch [dot] io ? Or you can DM me from the official Hoppscotch Discord Server.
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@uiosun commented on GitHub (Nov 4, 2022):

@khiemledev Hi, Are you not found team by the "Select a team" choice?

When I more time not login, the defaut choice is loss, but can rechoice in the "Select a team" and go in.

<!-- gh-comment-id:1303036599 --> @uiosun commented on GitHub (Nov 4, 2022): @khiemledev Hi, Are you not found team by the "Select a team" choice? When I more time not login, the defaut choice is loss, but can rechoice in the "Select a team" and go in.
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@khiemledev commented on GitHub (Nov 7, 2022):

No, I click on "Select a team" but there's no team on the list

<!-- gh-comment-id:1305041714 --> @khiemledev commented on GitHub (Nov 7, 2022): No, I click on "Select a team" but there's no team on the list
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@AndrewBastin commented on GitHub (Nov 8, 2022):

@khiemledev I tried to reach out to you on Discord about updates and didn't get any updates.

We had patched this issue a while back. Please do report if this is still an issue.

<!-- gh-comment-id:1306545156 --> @AndrewBastin commented on GitHub (Nov 8, 2022): @khiemledev I tried to reach out to you on Discord about updates and didn't get any updates. We had patched this issue a while back. Please do report if this is still an issue.
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@khiemledev commented on GitHub (Nov 8, 2022):

@AndrewBastin I'm so sorry for the late response. So far so good, I'm not facing with the problem anymore

<!-- gh-comment-id:1307157515 --> @khiemledev commented on GitHub (Nov 8, 2022): @AndrewBastin I'm so sorry for the late response. So far so good, I'm not facing with the problem anymore
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@AndrewBastin commented on GitHub (Nov 8, 2022):

Okay, I am closing this issue assuming we have fixed this.

<!-- gh-comment-id:1307282547 --> @AndrewBastin commented on GitHub (Nov 8, 2022): Okay, I am closing this issue assuming we have fixed this.
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starred/hoppscotch#855
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