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[GH-ISSUE #5974] [bug]: I can't login to any Hoppscotch apps #2349

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opened 2026-03-17 00:02:07 +03:00 by kerem · 3 comments

kerem commented

2026-03-17 00:02:07 +03:00

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Originally created by @nskdmitry on GitHub (Mar 11, 2026).
Original GitHub issue: https://github.com/hoppscotch/hoppscotch/issues/5974

Is there an existing issue for this?

I have searched existing issues and this bug hasn't been reported yet

Platform

Web App

Browser

Chrome

Operating System

macOS

Bug Description

Introduces:
OS: MacOS Sonoma 14.4.
Architecture: arm64
Desktop App version: 26.1.1.
Chrome version: 146.0.7680.72

Problem: I lose all collections in corporative workspace. It's was after my coworker update application. After my resurrection steps I lose a log to any applications.

My steps is:

Some folders displayed as collections. I remove each folders from company workspace.
I try import collection from backup JSON on desktop application into company workspace.
I open a web version to check collections exists but see empty workspace too.
I try import collections from backup JSON, but it worked only for my workspace, not corporative.
I try import collection from my workspace but both is lost.
I reimport collection in my workspace.
I took seen a error in local storage. Toast is very quick to out!
I googled answer from AI: clear the storage of browser.
After clear site data (F12 > Application > Clear site data) I cant open a page from hoppscotch.io domain. Any.
I try logout from Desktop Application. I cant login to Desktop App after.

Answer: What I can do with it? What a reason can be at real?

Deployment Type

Hoppscotch Cloud

Version

26.1.1

Originally created by @nskdmitry on GitHub (Mar 11, 2026). Original GitHub issue: https://github.com/hoppscotch/hoppscotch/issues/5974 ### Is there an existing issue for this? - [x] I have searched existing issues and this bug hasn't been reported yet ### Platform Web App ### Browser Chrome ### Operating System macOS ### Bug Description Introduces: OS: MacOS Sonoma 14.4. Architecture: arm64 Desktop App version: 26.1.1. Chrome version: 146.0.7680.72 Problem: I lose all collections in corporative workspace. It's was after my coworker update application. After my resurrection steps I lose a log to any applications. My steps is: 1. Some folders displayed as collections. I remove each folders from company workspace. 2. I try import collection from backup JSON on desktop application into company workspace. 3. I open a web version to check collections exists but see empty workspace too. 4. I try import collections from backup JSON, but it worked only for my workspace, not corporative. 5. I try import collection from my workspace but both is lost. 6. I reimport collection in my workspace. 7. I took seen a error in local storage. Toast is very quick to out! 8. I googled answer from AI: clear the storage of browser. 9. After clear site data (F12 > Application > Clear site data) I cant open a page from hoppscotch.io domain. Any. 10. I try logout from Desktop Application. I cant login to Desktop App after. Answer: What I can do with it? What a reason can be at real? ### Deployment Type Hoppscotch Cloud ### Version 26.1.1

kerem added the

bug

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2026-03-17 00:02:07 +03:00

kerem commented

2026-03-17 00:02:18 +03:00

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@codewithaslam commented on GitHub (Mar 13, 2026):

Hi! I would like to work on this issue as part of the FOSS United Hackathon.
Could this issue be assigned to me?

@codewithaslam commented on GitHub (Mar 13, 2026): Hi! I would like to work on this issue as part of the FOSS United Hackathon. Could this issue be assigned to me?

kerem commented

2026-03-17 00:02:23 +03:00

Author

Owner

@codewithaslam commented on GitHub (Mar 13, 2026):

Hi! I tried to reproduce this issue but couldn't replicate the login failure on my setup.

It might be related to the user's OS/browser configuration rather than the Hoppscotch application itself. Issues like this can sometimes occur due to browser settings, blocked third-party cookies, extensions, or network restrictions.

It may help to check:
• Browser console errors
• Whether third-party cookies are enabled
• Trying a different browser or incognito mode
• Network restrictions or firewall settings

Could the reporter share their OS, browser version, and any console errors during login?

@codewithaslam commented on GitHub (Mar 13, 2026): Hi! I tried to reproduce this issue but couldn't replicate the login failure on my setup. It might be related to the user's OS/browser configuration rather than the Hoppscotch application itself. Issues like this can sometimes occur due to browser settings, blocked third-party cookies, extensions, or network restrictions. It may help to check: • Browser console errors • Whether third-party cookies are enabled • Trying a different browser or incognito mode • Network restrictions or firewall settings Could the reporter share their OS, browser version, and any console errors during login?

kerem commented

2026-03-17 00:02:28 +03:00

Author

Owner

@matthewwalker1621-star commented on GitHub (Mar 16, 2026):

Could it be assigned to me I wanna get Through it too

On Fri, Mar 13, 2026, 12:36 PM Muhammad Aslam Shanavas <
@.***> wrote:

codewithaslam left a comment (hoppscotch/hoppscotch#5974)
https://github.com/hoppscotch/hoppscotch/issues/5974#issuecomment-4056815766

Hi! I tried to reproduce this issue but couldn't replicate the login
failure on my setup.

It might be related to the user's OS/browser configuration rather than the
Hoppscotch application itself. Issues like this can sometimes occur due to
browser settings, blocked third-party cookies, extensions, or network
restrictions.

It may help to check:
• Browser console errors
• Whether third-party cookies are enabled
• Trying a different browser or incognito mode
• Network restrictions or firewall settings

Could the reporter share their OS, browser version, and any console errors
during login?

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Reply to this email directly, view it on GitHub
https://github.com/hoppscotch/hoppscotch/issues/5974#issuecomment-4056815766,
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@matthewwalker1621-star commented on GitHub (Mar 16, 2026): Could it be assigned to me I wanna get Through it too On Fri, Mar 13, 2026, 12:36 PM Muhammad Aslam Shanavas < ***@***.***> wrote: > *codewithaslam* left a comment (hoppscotch/hoppscotch#5974) > <https://github.com/hoppscotch/hoppscotch/issues/5974#issuecomment-4056815766> > > Hi! I tried to reproduce this issue but couldn't replicate the login > failure on my setup. > > It might be related to the user's OS/browser configuration rather than the > Hoppscotch application itself. Issues like this can sometimes occur due to > browser settings, blocked third-party cookies, extensions, or network > restrictions. > > It may help to check: > • Browser console errors > • Whether third-party cookies are enabled > • Trying a different browser or incognito mode > • Network restrictions or firewall settings > > Could the reporter share their OS, browser version, and any console errors > during login? > > — > Reply to this email directly, view it on GitHub > <https://github.com/hoppscotch/hoppscotch/issues/5974#issuecomment-4056815766>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/B7GHLXBFWCT337OJQGNWFNT4QRBJXAVCNFSM6AAAAACWOBZYBOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHM2DANJWHAYTKNZWGY> > . > You are receiving this because you are subscribed to this thread.Message > ID: ***@***.***> >