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[GH-ISSUE #5679] [bug]: Backend fails to start with "password authentication failed for user" #2204
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Originally created by @zeddD1abl0 on GitHub (Dec 10, 2025).
Original GitHub issue: https://github.com/hoppscotch/hoppscotch/issues/5679
Is there an existing issue for this?
Platform
Web App
Browser
Edge
Operating System
Linux
Bug Description
We automatically update these containers every weekend, and expect that a professional container doesn't fail due to some weird bug. The backend server updated 3 days ago (Sunday) and has now started failing with:
Backend Server | /dist/backend/dist/src/prisma/prisma.service.js:75 Backend Server | throw new Error(Database connection failed: ${error.message}); Backend Server | ^ Backend Server | Backend Server | Error: Database connection failed: password authentication failed for user "hoppscotch" Backend Server | at Proxy.onModuleInit (/dist/backend/dist/src/prisma/prisma.service.js:75:19) Backend Server | at process.processTicksAndRejections (node:internal/process/task_queues:105:5) Backend Server | at async Promise.all (index 0) Backend Server | at async callModuleInitHook (/dist/backend/node_modules/.pnpm/@nestjs+core@11.1.9_@nestjs+common@11.1.9_class-transformer@0.5.1_class-validator@0.14._35aa21069415c61cc2ff03470cea104c/node_modules/@nestjs/core/hooks/on-module-init.hook.js:43:5) Backend Server | at async NestApplication.callInitHook (/dist/backend/node_modules/.pnpm/@nestjs+core@11.1.9_@nestjs+common@11.1.9_class-transformer@0.5.1_class-validator@0.14._35aa21069415c61cc2ff03470cea104c/node_modules/@nestjs/core/nest-application-context.js:242:13) Backend Server | at async NestApplication.init (/dist/backend/node_modules/.pnpm/@nestjs+core@11.1.9_@nestjs+common@11.1.9_class-transformer@0.5.1_class-validator@0.14._35aa21069415c61cc2ff03470cea104c/node_modules/@nestjs/core/nest-application.js:103:9) Backend Server | at async NestApplication.listen (/dist/backend/node_modules/.pnpm/@nestjs+core@11.1.9_@nestjs+common@11.1.9_class-transformer@0.5.1_class-validator@0.14._35aa21069415c61cc2ff03470cea104c/node_modules/@nestjs/core/nest-application.js:175:13) Backend Server | at async bootstrap (/dist/backend/dist/src/main.js:118:5) Backend Server | Backend Server | Node.js v22.16.0 Exiting process because Backend Server exited with code 1The environment variables haven't changed from 2025.10, which was working.
` "DATA_ENCRYPTION_KEY=${random_password.data-encryption-key.result}",
The error comes from:
Backend Server | Error from loadInfraConfiguration PrismaClientKnownRequestError: Backend Server | Invalidprisma.infraConfig.findMany()invocation in Backend Server | /dist/backend/dist/src/infra-config/helper.js:128:55 Backend Server | Backend Server | 125 async function loadInfraConfiguration() { Backend Server | 126 try { Backend Server | 127 const prisma = new prisma_service_1.PrismaService(); Backend Server | → 128 const infraConfigs = await prisma.infraConfig.findMany( Backend Server | Authentication failed against the database server, the provided database credentials forhoppscotchare not valid Backend Server | at $r.handleRequestError (/dist/backend/node_modules/.pnpm/@prisma+client@7.0.0_prisma@7.0.0_@types+react@19.2.7_react-dom@19.2.0_react@19.2.0__re_8b204abed5db195acbd08f0ddfd72130/node_modules/@prisma/client/runtime/client.js:65:7347) Backend Server | at $r.handleAndLogRequestError (/dist/backend/node_modules/.pnpm/@prisma+client@7.0.0_prisma@7.0.0_@types+react@19.2.7_react-dom@19.2.0_react@19.2.0__re_8b204abed5db195acbd08f0ddfd72130/node_modules/@prisma/client/runtime/client.js:65:6642) Backend Server | at $r.request (/dist/backend/node_modules/.pnpm/@prisma+client@7.0.0_prisma@7.0.0_@types+react@19.2.7_react-dom@19.2.0_react@19.2.0__re_8b204abed5db195acbd08f0ddfd72130/node_modules/@prisma/client/runtime/client.js:65:6349) Backend Server | at process.processTicksAndRejections (node:internal/process/task_queues:105:5) Backend Server | at async a (/dist/backend/node_modules/.pnpm/@prisma+client@7.0.0_prisma@7.0.0_@types+react@19.2.7_react-dom@19.2.0_react@19.2.0__re_8b204abed5db195acbd08f0ddfd72130/node_modules/@prisma/client/runtime/client.js:75:5816) Backend Server | at async loadInfraConfiguration (/dist/backend/dist/src/infra-config/helper.js:128:30) Backend Server | at async Injector.instantiateClass (/dist/backend/node_modules/.pnpm/@nestjs+core@11.1.9_@nestjs+common@11.1.9_class-transformer@0.5.1_class-validator@0.14._35aa21069415c61cc2ff03470cea104c/node_modules/@nestjs/core/injector/injector.js:424:37) Backend Server | at async callback (/dist/backend/node_modules/.pnpm/@nestjs+core@11.1.9_@nestjs+common@11.1.9_class-transformer@0.5.1_class-validator@0.14._35aa21069415c61cc2ff03470cea104c/node_modules/@nestjs/core/injector/injector.js:70:34) Backend Server | at async Injector.resolveConstructorParams (/dist/backend/node_modules/.pnpm/@nestjs+core@11.1.9_@nestjs+common@11.1.9_class-transformer@0.5.1_class-validator@0.14._35aa21069415c61cc2ff03470cea104c/node_modules/@nestjs/core/injector/injector.js:170:24) Backend Server | at async Injector.loadInstance (/dist/backend/node_modules/.pnpm/@nestjs+core@11.1.9_@nestjs+common@11.1.9_class-transformer@0.5.1_class-validator@0.14._35aa21069415c61cc2ff03470cea104c/node_modules/@nestjs/core/injector/injector.js:75:13) { Backend Server | code: 'P1000', Backend Server | meta: { Backend Server | modelName: 'InfraConfig', Backend Server | driverAdapterError: DriverAdapterError: AuthenticationFailed Backend Server | at PrismaPgAdapter.onError (/dist/backend/node_modules/.pnpm/@prisma+adapter-pg@7.0.0/node_modules/@prisma/adapter-pg/dist/index.js:693:11) Backend Server | at PrismaPgAdapter.performIO (/dist/backend/node_modules/.pnpm/@prisma+adapter-pg@7.0.0/node_modules/@prisma/adapter-pg/dist/index.js:688:12) Backend Server | at process.processTicksAndRejections (node:internal/process/task_queues:105:5) Backend Server | at async PrismaPgAdapter.queryRaw (/dist/backend/node_modules/.pnpm/@prisma+adapter-pg@7.0.0/node_modules/@prisma/adapter-pg/dist/index.js:608:30) Backend Server | at async /dist/backend/node_modules/.pnpm/@prisma+client@7.0.0_prisma@7.0.0_@types+react@19.2.7_react-dom@19.2.0_react@19.2.0__re_8b204abed5db195acbd08f0ddfd72130/node_modules/@prisma/client/runtime/client.js:11:23732 Backend Server | at async mr (/dist/backend/node_modules/.pnpm/@prisma+client@7.0.0_prisma@7.0.0_@types+react@19.2.7_react-dom@19.2.0_react@19.2.0__re_8b204abed5db195acbd08f0ddfd72130/node_modules/@prisma/client/runtime/client.js:11:23571) Backend Server | at async e.interpretNode (/dist/backend/node_modules/.pnpm/@prisma+client@7.0.0_prisma@7.0.0_@types+react@19.2.7_react-dom@19.2.0_react@19.2.0__re_8b204abed5db195acbd08f0ddfd72130/node_modules/@prisma/client/runtime/client.js:11:41866) Backend Server | at async e.interpretNode (/dist/backend/node_modules/.pnpm/@prisma+client@7.0.0_prisma@7.0.0_@types+react@19.2.7_react-dom@19.2.0_react@19.2.0__re_8b204abed5db195acbd08f0ddfd72130/node_modules/@prisma/client/runtime/client.js:11:43464) Backend Server | at async e.run (/dist/backend/node_modules/.pnpm/@prisma+client@7.0.0_prisma@7.0.0_@types+react@19.2.7_react-dom@19.2.0_react@19.2.0__re_8b204abed5db195acbd08f0ddfd72130/node_modules/@prisma/client/runtime/client.js:11:40736) Backend Server | at async e.execute (/dist/backend/node_modules/.pnpm/@prisma+client@7.0.0_prisma@7.0.0_@types+react@19.2.7_react-dom@19.2.0_react@19.2.0__re_8b204abed5db195acbd08f0ddfd72130/node_modules/@prisma/client/runtime/client.js:57:670) { Backend Server | cause: [Object] Backend Server | } Backend Server | }, Backend Server | clientVersion: '7.0.0' Backend Server | }I'm not sure what else to look for to fix this issue. There's no changes to the documentation from what I could find...
Deployment Type
Self-hosted (on-prem deployment)
Version
Hoppscotch Enterprise Backend Latest (v2025.11.1)
@zeddD1abl0 commented on GitHub (Dec 10, 2025):
This is resolved through URL escaping the password. Not mentioned in the Hoppscotch documentation, but mentioned in Prisma:
Special characters For MySQL, PostgreSQL and CockroachDB you must [percentage-encode special characters](https://developer.mozilla.org/en-US/docs/Glossary/Percent-encoding) in any part of your connection URL - including passwords. For example, p@$$w0rd becomes p%40%24%24w0rd.