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[GH-ISSUE #3524] [bug]: Desktop immediately closing after start on Windows 10 #1197

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opened 2026-03-16 19:06:15 +03:00 by kerem · 28 comments

kerem commented

2026-03-16 19:06:15 +03:00

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Originally created by @Torjas on GitHub (Nov 9, 2023).
Original GitHub issue: https://github.com/hoppscotch/hoppscotch/issues/3524

Is there an existing issue for this?

I have searched the existing issues

Current behavior

Trying to start the Hoppscotch.exe, either directly or via the shortcuts created during installation does not work. A blank window opens for ~1 second and then closes again.
Task manager shows a Hoppscotch task which also exits again immediately.

What I expect is that the window stays open so that I can interact with it and use the program.

OS: Microsoft Windows 10 Enterprise
Version: 10.0.19045 Build 19045

Steps to reproduce

Open Hoppscotch.exe
A blank window with the title Hoppscotch and the Hoppscotch logo opens
The window closes immediately

Environment

Production

Version

Local

Originally created by @Torjas on GitHub (Nov 9, 2023). Original GitHub issue: https://github.com/hoppscotch/hoppscotch/issues/3524 ### Is there an existing issue for this? - [X] I have searched the existing issues ### Current behavior Trying to start the Hoppscotch.exe, either directly or via the shortcuts created during installation does not work. A blank window opens for ~1 second and then closes again. Task manager shows a Hoppscotch task which also exits again immediately. What I expect is that the window stays open so that I can interact with it and use the program. OS: Microsoft Windows 10 Enterprise Version: 10.0.19045 Build 19045 ### Steps to reproduce 1. Open Hoppscotch.exe 2. A blank window with the title `Hoppscotch` and the Hoppscotch logo opens 3. The window closes immediately ### Environment Production ### Version Local

kerem

2026-03-16 19:06:15 +03:00

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kerem commented

2026-03-16 19:06:32 +03:00

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@nguyenkien commented on GitHub (Nov 10, 2023):

Comment update_bg_color call and rebuild. And it worked since

thread 'main' panicked at 'called `Result::unwrap()` on an `Err` value: Error { code: HRESULT(0x80070057), message: "The parameter is incorrect." }', src\win\window.rs:51:7
note: run with `RUST_BACKTRACE=1` environment variable to display a backtrace
[1110/092811.279:ERROR:window_impl.cc(120)] Failed to unregister class Chrome_WidgetWin_0. Error = 0

@nguyenkien commented on GitHub (Nov 10, 2023): Comment `update_bg_color` call and rebuild. And it worked since ``` thread 'main' panicked at 'called `Result::unwrap()` on an `Err` value: Error { code: HRESULT(0x80070057), message: "The parameter is incorrect." }', src\win\window.rs:51:7 note: run with `RUST_BACKTRACE=1` environment variable to display a backtrace [1110/092811.279:ERROR:window_impl.cc(120)] Failed to unregister class Chrome_WidgetWin_0. Error = 0 ```

kerem commented

2026-03-16 19:06:37 +03:00

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@BrandonHimes commented on GitHub (Nov 17, 2023):

Seeing the same. Is there some logs I can pull?

Windows 10 Enterprise 22H2 19045.3570

@BrandonHimes commented on GitHub (Nov 17, 2023): Seeing the same. Is there some logs I can pull? Windows 10 Enterprise 22H2 19045.3570

kerem commented

2026-03-16 19:06:42 +03:00

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@RihanArfan commented on GitHub (Nov 22, 2023):

Experiencing the same

Edition		Windows 10 Enterprise
Version		22H2
OS build	19045.3570
Experience	Windows Feature Experience Pack 1000.19052.1000.0

@RihanArfan commented on GitHub (Nov 22, 2023): Experiencing the same ``` Edition Windows 10 Enterprise Version 22H2 OS build 19045.3570 Experience Windows Feature Experience Pack 1000.19052.1000.0 ```

kerem commented

2026-03-16 19:06:47 +03:00

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@ryanmichaelsmith commented on GitHub (Nov 22, 2023):

Also seeing this issue on Windows 10 21H2.

I'm not seeing any logging or error output. I'd be happy to help test or any other way I can.

@ryanmichaelsmith commented on GitHub (Nov 22, 2023): Also seeing this issue on Windows 10 21H2. I'm not seeing any logging or error output. I'd be happy to help test or any other way I can.

kerem commented

2026-03-16 19:06:52 +03:00

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@bungcip commented on GitHub (Dec 10, 2023):

Reporting the same problem.

edition Windows 10 Pro
version 22H2
Os Build 19045.3693
Experience Windows Feature Experience Pack 1000.19053.1000.0

@bungcip commented on GitHub (Dec 10, 2023): Reporting the same problem. ``` edition Windows 10 Pro version 22H2 Os Build 19045.3693 Experience Windows Feature Experience Pack 1000.19053.1000.0 ```

kerem commented

2026-03-16 19:06:57 +03:00

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@eunrui commented on GitHub (Jan 12, 2024):

still crash now

@eunrui commented on GitHub (Jan 12, 2024): still crash now

kerem commented

2026-03-16 19:07:02 +03:00

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@LewisBango commented on GitHub (Jan 12, 2024):

Just installed and also getting this problem

Edition: Windows 10 Enterprise
Version: 22H2
OS Build: 19045.3803
Experience: Windows Feature Experience Pack 1000.19053.1000.0

@LewisBango commented on GitHub (Jan 12, 2024): Just installed and also getting this problem ``` Edition: Windows 10 Enterprise Version: 22H2 OS Build: 19045.3803 Experience: Windows Feature Experience Pack 1000.19053.1000.0 ```

kerem commented

2026-03-16 19:07:07 +03:00

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@liyasthomas commented on GitHub (Jan 15, 2024):

We're testing out our desktop app across various Windows versions while it's in the alpha stage. Thanks for your patience and cooperation.

@liyasthomas commented on GitHub (Jan 15, 2024): We're testing out our desktop app across various Windows versions while it's in the alpha stage. Thanks for your patience and cooperation.

kerem commented

2026-03-16 19:07:12 +03:00

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@SrinivasGogineni17 commented on GitHub (Feb 20, 2024):

@liyasthomas Is there an update on this issue?

@SrinivasGogineni17 commented on GitHub (Feb 20, 2024): @liyasthomas Is there an update on this issue?

kerem commented

2026-03-16 19:07:17 +03:00

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@federicorosso1993 commented on GitHub (Feb 20, 2024):

I don't know why they even release it since it does not work anywhere for what I tried... This is not alpha, this is just as good as a fake exe.

@federicorosso1993 commented on GitHub (Feb 20, 2024): I don't know why they even release it since it does not work anywhere for what I tried... This is not alpha, this is just as good as a fake exe.

kerem commented

2026-03-16 19:07:22 +03:00

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@AlanDevise commented on GitHub (Feb 26, 2024):

Same problem...

Edition: Windows 10 Enterprise
Version: 21H2
OS Build: 19044.1288
Experience: Windows Feature Experience Pack 120.2212.3920.0

But it works well on Win11 and macOS.

@AlanDevise commented on GitHub (Feb 26, 2024): Same problem... ``` Edition: Windows 10 Enterprise Version: 21H2 OS Build: 19044.1288 Experience: Windows Feature Experience Pack 120.2212.3920.0 ``` But it works well on Win11 and macOS.

kerem commented

2026-03-16 19:07:27 +03:00

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@arapoport commented on GitHub (Feb 29, 2024):

I have them same problem with v23.12.6-1 on Windows 10.

@arapoport commented on GitHub (Feb 29, 2024): I have them same problem with v23.12.6-1 on Windows 10.

kerem commented

2026-03-16 19:07:33 +03:00

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@edu-amr commented on GitHub (Mar 10, 2024):

Same problem here...

@edu-amr commented on GitHub (Mar 10, 2024): Same problem here...

kerem commented

2026-03-16 19:07:38 +03:00

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@bahag-gugelm commented on GitHub (Mar 14, 2024):

Same.

@bahag-gugelm commented on GitHub (Mar 14, 2024): Same.

kerem commented

2026-03-16 19:07:43 +03:00

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@ThijmenDam commented on GitHub (Mar 19, 2024):

Same problem in Windows 10.

@ThijmenDam commented on GitHub (Mar 19, 2024): Same problem in Windows 10.

kerem commented

2026-03-16 19:07:48 +03:00

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@jobslee1024 commented on GitHub (Mar 21, 2024):

Same problem in Windows 10 Enterprise Version 22H2.

@jobslee1024 commented on GitHub (Mar 21, 2024): Same problem in Windows 10 Enterprise Version 22H2.

kerem commented

2026-03-16 19:07:53 +03:00

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@eduardozf commented on GitHub (Mar 25, 2024):

Same problem in Windows 10.

@eduardozf commented on GitHub (Mar 25, 2024): Same problem in Windows 10.

kerem commented

2026-03-16 19:07:58 +03:00

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@yunnysunny commented on GitHub (Apr 4, 2024):

@yunnysunny commented on GitHub (Apr 4, 2024): +1

kerem commented

2026-03-16 19:08:03 +03:00

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@thetronjohnson commented on GitHub (Apr 5, 2024):

Hi everyone,
I apologize for the delay in responding. We launched the alpha version of the desktop app in November 2023, with the initial goal of achieving a stable release by March 2024. Unfortunately, this timeline was delayed. We've been tracking all issues with the desktop app and are now aiming to resolve them and release a stable version by early May this year :)

@thetronjohnson commented on GitHub (Apr 5, 2024): Hi everyone, I apologize for the delay in responding. We launched the alpha version of the desktop app in November 2023, with the initial goal of achieving a stable release by March 2024. Unfortunately, this timeline was delayed. We've been tracking all issues with the desktop app and are now aiming to resolve them and release a stable version by early May this year :)

kerem commented

2026-03-16 19:08:08 +03:00

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@rrab-0 commented on GitHub (Apr 21, 2024):

Same problem for 24.3.0.1 but on win 11

Edition: Windows 11 Home Single Language
Version: 23H2
OS build: 22631.3447
Experience: Windows Feature Experience Pack 1000.22688.1000.0

@rrab-0 commented on GitHub (Apr 21, 2024): Same problem for 24.3.0.1 but on win 11 ``` Edition: Windows 11 Home Single Language Version: 23H2 OS build: 22631.3447 Experience: Windows Feature Experience Pack 1000.22688.1000.0 ```

kerem commented

2026-03-16 19:08:13 +03:00

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@jobslee1024 commented on GitHub (Apr 28, 2024):

Good job! Thanks for all. I have been able to use it with the new version!

@jobslee1024 commented on GitHub (Apr 28, 2024): Good job! Thanks for all. I have been able to use it with the new version!

kerem commented

2026-03-16 19:08:18 +03:00

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@ShixAJ commented on GitHub (Jun 3, 2024):

I'm facing the same problem using Version 24.3.3.0 of the app.

Edition: Windows Server 2019 Datacenter
Version: 10.0.17763.4644

@ShixAJ commented on GitHub (Jun 3, 2024): I'm facing the same problem using Version 24.3.3.0 of the app. ``` Edition: Windows Server 2019 Datacenter Version: 10.0.17763.4644 ```

kerem commented

2026-03-16 19:08:23 +03:00

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@AbidKhairyAK commented on GitHub (Aug 28, 2024):

i found a fix for this, so hoppscotch desktop is built using tauri, and tauri need webview2. newer version of windows come with built in webview2 but if for any reason it's installation is screwed (like trying to uninstall Edge), you can try to reinstall it.

@AbidKhairyAK commented on GitHub (Aug 28, 2024): i found a fix for this, so hoppscotch desktop is built using tauri, and tauri need webview2. newer version of windows come with built in webview2 but if for any reason it's installation is screwed (like trying to uninstall Edge), you can try to reinstall it.

kerem commented

2026-03-16 19:08:28 +03:00

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@eduardoanjo commented on GitHub (Nov 11, 2024):

Same here.

Hoppscotch v2024.10.1
Windows 11 Pro 21H2 - 22000.2538

Hoppscotch updated for version 2024.10.2, but the problem keeps happening.

@eduardoanjo commented on GitHub (Nov 11, 2024): Same here. Hoppscotch v2024.10.1 Windows 11 Pro 21H2 - 22000.2538 Hoppscotch updated for version 2024.10.2, but the problem keeps happening.

kerem commented

2026-03-16 19:08:34 +03:00

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@davimachado011 commented on GitHub (Nov 21, 2024):

is there a fix already?
i've tried uninstall and install again but it doesn't work...

Windows 10 22H2
Hoppscotch v24.10.2.0

@davimachado011 commented on GitHub (Nov 21, 2024): is there a fix already? i've tried uninstall and install again but it doesn't work... Windows 10 22H2 Hoppscotch v24.10.2.0

kerem commented

2026-03-16 19:08:39 +03:00

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@davimachado011 commented on GitHub (Nov 28, 2024):

Guys, my work collegue found a fix for it!

Force stop hoppscotch at windows task manager;
So go to C:\Users"your user"\AppData\Local and then delete de folder named "io.hoppscotch.desktop" (i think it saves cache in there);
After that start hoppscotch again.

But there is another thing: if login your account again the problem will return, so you cannot login.

It worked for me, i'm not logged to my account on hoppscotch desktop and it's ok by now.

Hope it works for you guys.

@davimachado011 commented on GitHub (Nov 28, 2024): Guys, my work collegue found a fix for it! > Force stop hoppscotch at windows task manager; > So go to C:\Users\"your user"\AppData\Local and then delete de folder named "io.hoppscotch.desktop" (i think it saves cache in there); > After that start hoppscotch again. But there is another thing: if login your account again the problem will return, so you cannot login. It worked for me, i'm not logged to my account on hoppscotch desktop and it's ok by now. Hope it works for you guys.

kerem commented

2026-03-16 19:08:44 +03:00

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@botondberes commented on GitHub (Apr 28, 2025):

Why has this been closed? The issue still persists.

@botondberes commented on GitHub (Apr 28, 2025): Why has this been closed? The issue still persists.

kerem commented

2026-03-16 19:08:49 +03:00

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@gisellearroyo commented on GitHub (May 21, 2025):